Went today for lunch, I heard they were closed for several months for renovation….it looks the same & I haven’t been there in 10+ years. I couldn’t get past the “banquet” room full of lots of stuff as we were sat right in front of it. One waiter & one other guy in the back, the menus had paper price changes taped on them. My plate was stuck to the table, the waiter/counter guy was missing as we quickly left, I didn’t see it going well. We didn’t eat, so my stars aren’t fair, maybe the food is good, maybe we came on a bad day?
Nelson Carter
The best Chinese food anywhere ever! Been eating here since the 80s. The egg rolls are unique in the universe. As is the Mongolian Beef. I have not had it's like anywhere since I moved from Humble. My favorite.
Atmosphere: 3
Food: 5
Service: 5
Cairo
Food used to taste like grandpa made it, but now it tastes like your girlfriend made it. You can't taste the love & care in the eggrolls anymore.
Atmosphere: 1
Food: 1
Service: 1
Jaycie
I’ve been going here since I was a kid, and apparently since my MOM and DAD were kids. Great food, amazing atmosphere, love Jade Palace, ride or die!!!! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Zachary Stewart
The special eggrolls are the best that I’ve had in the city. The sweet and sour sauce is a bit lacking but still a delicious meal.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Rolls
Sunny Williams
I have been coming to Jade Palace ever since I was born. I am now 38 years old. My parents and grandparents came here and I ordered ribs and they took him to the wrong table. They would not even give me a discount or give them free or take something off the bill
Atmosphere: 1
Food: 1
Service: 1
JC Cooper
Food quality and service, was much improved, from our previous visit there! Nearly as good as it always was! Keep up the good work!
Atmosphere: 4
Food: 4
Service: 4
Amber
Let's talk history. I have gone to Jade Palace for as long as I can remember 30+ years. Last night I took my husband and kids for the first time in ten years to meet my family for dinner. I was nervous because of the new owners but the new owners had the same recipes as the old and taste incredible! Literally they made something off menu for my dad that he liked from the old days. I love this place, just wish it was closer to home.
Atmosphere: 5
Food: 5
Service: 5
Penny Odell
We had a wonderful time last night at Jade Palace. The food was wonderful. Since Tommy took up and had struggles in the beginning he has worked hard to step up and improve the food. My husband loves their homemade egg roll.
Atmosphere: 4
Food: 5
Service: 4
Richard Fairchild
Best Egg Roll I ever had. I'm looking forward to trying their other dishes!
Now we know where Cracker Barrel got the inspiration to completely change their restaurant despite the majority of people loving it the way it was.
Been driving from Baytown to Humble for over 50 years and I just learned from the owner that the food hasn’t changed, just my taste has since getting older. Note: the recipes have in fact changed….
Good luck with your new young demographic.
Atmosphere: 2
Food: 1
Service: 1
Zenova Entertainment
I came here with my family, and it was an absolutely awful experience. I was served Pressed Chicken that had what looked like a fried cockroach or some kind of insect? crisped into it, which means it was cooked along with the food. On top of that, gnats were flying around the dining area, making the environment feel completely unsanitary. My daughter didn’t even touch her meal after seeing 2–3 of them buzzing around.
The only positive was one young Black woman working as a server (unfortunately I didn’t get her name). She was professional, attentive, and clearly doing her best under very difficult circumstances. I later learned she was new, but despite that, she provided excellent service with genuine care. She did everything she could, even though she had little to no help on a busy afternoon.
Unfortunately, the rest of the staff did not reflect the same effort. One employee continuously left the front, or sat at the counter with headphones in and didn’t step in to help at all.
The food did arrive on time, but given the bugs, hygiene issues, and overall lack of cleanliness, I couldn’t enjoy it. And the bathroom situation was just as unacceptable there was a roach on both the toilet seat and wall.
While I truly appreciated the effort of my server, I cannot overlook the overall conditions of this restaurant. Cleanliness and proper staffing should be the bare minimum, and this location is failing in both areas. Sadly, I will not be dining here again. This was a disgusting and disappointing experience that no paying customer should ever have to go through.
Atmosphere: 1
Food: 1
Service: 2
yolanda charles
Food tasted sour especially the egg rolls which was the reason i went . Food use to be the best but times and people changes i believe.
Atmosphere: 4
Food: 1
Service: 5
Veronica Shepherd
Food is usually very good. I hv been going to this place for years. Only thing is the service. They are abrupt when talking to you.
Stephen McCrary
We live in college station and have never found a Chinese restaurant that has as good tasting food as jade palace. The egg rolls and bbq ribs are the best we’ve ever had.
Went today for lunch, I heard they were closed for several months for renovation….it looks the same & I haven’t been there in 10+ years. I couldn’t get past the “banquet” room full of lots of stuff as we were sat right in front of it. One waiter & one other guy in the back, the menus had paper price changes taped on them. My plate was stuck to the table, the waiter/counter guy was missing as we quickly left, I didn’t see it going well. We didn’t eat, so my stars aren’t fair, maybe the food is good, maybe we came on a bad day?
The best Chinese food anywhere ever! Been eating here since the 80s. The egg rolls are unique in the universe. As is the Mongolian Beef. I have not had it's like anywhere since I moved from Humble. My favorite.
Atmosphere: 3
Food: 5
Service: 5
Food used to taste like grandpa made it, but now it tastes like your girlfriend made it. You can't taste the love & care in the eggrolls anymore.
Atmosphere: 1
Food: 1
Service: 1
I’ve been going here since I was a kid, and apparently since my MOM and DAD were kids. Great food, amazing atmosphere, love Jade Palace, ride or die!!!! Thank you!
Atmosphere: 5
Food: 5
Service: 5
The special eggrolls are the best that I’ve had in the city. The sweet and sour sauce is a bit lacking but still a delicious meal.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Rolls
I have been coming to Jade Palace ever since I was born. I am now 38 years old. My parents and grandparents came here and I ordered ribs and they took him to the wrong table. They would not even give me a discount or give them free or take something off the bill
Atmosphere: 1
Food: 1
Service: 1
Food quality and service, was much improved, from our previous visit there! Nearly as good as it always was! Keep up the good work!
Atmosphere: 4
Food: 4
Service: 4
Let's talk history. I have gone to Jade Palace for as long as I can remember 30+ years. Last night I took my husband and kids for the first time in ten years to meet my family for dinner. I was nervous because of the new owners but the new owners had the same recipes as the old and taste incredible! Literally they made something off menu for my dad that he liked from the old days.
I love this place, just wish it was closer to home.
Atmosphere: 5
Food: 5
Service: 5
We had a wonderful time last night at Jade Palace. The food was wonderful. Since Tommy took up and had struggles in the beginning he has worked hard to step up and improve the food. My husband loves their homemade egg roll.
Atmosphere: 4
Food: 5
Service: 4
Best Egg Roll I ever had.
I'm looking forward to trying their other dishes!
Restaurantji Recommends
Now we know where Cracker Barrel got the inspiration to completely change their restaurant despite the majority of people loving it the way it was.
Been driving from Baytown to Humble for over 50 years and I just learned from the owner that the food hasn’t changed, just my taste has since getting older. Note: the recipes have in fact changed….
Good luck with your new young demographic.
Atmosphere: 2
Food: 1
Service: 1
I came here with my family, and it was an absolutely awful experience. I was served Pressed Chicken that had what looked like a fried cockroach or some kind of insect? crisped into it, which means it was cooked along with the food. On top of that, gnats were flying around the dining area, making the environment feel completely unsanitary. My daughter didn’t even touch her meal after seeing 2–3 of them buzzing around.
The only positive was one young Black woman working as a server (unfortunately I didn’t get her name). She was professional, attentive, and clearly doing her best under very difficult circumstances. I later learned she was new, but despite that, she provided excellent service with genuine care. She did everything she could, even though she had little to no help on a busy afternoon.
Unfortunately, the rest of the staff did not reflect the same effort. One employee continuously left the front, or sat at the counter with headphones in and didn’t step in to help at all.
The food did arrive on time, but given the bugs, hygiene issues, and overall lack of cleanliness, I couldn’t enjoy it. And the bathroom situation was just as unacceptable there was a roach on both the toilet seat and wall.
While I truly appreciated the effort of my server, I cannot overlook the overall conditions of this restaurant. Cleanliness and proper staffing should be the bare minimum, and this location is failing in both areas. Sadly, I will not be dining here again. This was a disgusting and disappointing experience that no paying customer should ever have to go through.
Atmosphere: 1
Food: 1
Service: 2
Food tasted sour especially the egg rolls which was the reason i went . Food use to be the best but times and people changes i believe.
Atmosphere: 4
Food: 1
Service: 5
Food is usually very good. I hv been going to this place for years. Only thing is the service. They are abrupt when talking to you.
We live in college station and have never found a Chinese restaurant that has as good tasting food as jade palace. The egg rolls and bbq ribs are the best we’ve ever had.
Atmosphere: 5
Food: 5
Service: 5
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