Papa Johns Pizza
239 FM 1960 Bypass, Humble
(281) 446-3333
Recent Reviews
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Places order 2hrs and 45 minutes online and it still not here never will I order from here again...It took them 2 minutes to take it out my account SMH Poor Service
Atmosphere: 1
Food: 1
Service: 1
Traces Z(Manager on duty) did suchhhh An Amazing job tonight! She took my order to accommodate my job and she even kept me updated on order times. She blew my expectations in a positive way and I hope to order for my team again!!!! Well done! She helped our community today!!!
Atmosphere: 5
Food: 5
Service: 5
Family favorite when not a lot of time to cook after long day of working
Atmosphere: 5
Food: 5
Service: 5
Wow how do I start, well I have the app that I use usually no problems and I always get the order that I order on the app. I have been ordering for about 5 years now from this location. And I would say most of the time it is pretty good for delivery pizza. But the last few times I have been disappointed, but this time I'm disappointed to the point where I'm writing of review which I never do.
The good part, pizza arrived in a relatively timely manner, the order was correct, and the pizza looked relatively good.
The bad part. They are now using Uber eats to deliver and because of this they are not using insulated bags anymore, do not expect your pizza to be hot. It will be lukewarm guaranteed because it's sitting in the backseat of Billy Jim Bob's car. Secondly if you order one of their so-called specials like the minimum two for $6.99, and you are assuming you are getting an order of wings which has eight wings in it this is far from the truth, you get six wings. The wings were tasty but they were lukewarm. Because of Uber eats. Your food will never be hot unless they start using the heated bags that they used to use when they were using dedicated delivery drivers. I also noticed the price of delivery has gone through the roof, and they are now expecting even more of a tip. So order a pizza, wings, and a cookie, and expect to pay $40 plus tip. I just hate bait and switch with a silly wing thing, and it is just four wings but it's the principle of it. You don't save any money by getting the special then if you were to order the original size it's the same price per wing.
What can I say, I am disillusioned and disappointed and I don't know if I will be ordering again. I had an issue a long time ago and I did talk to corporate and they were going to make it right which they never did. So as far as Jimmy John's goes I think I'm done.
Devante sorry if I missed spell your name. Thank you for providing great service. This young men is on task with online and walking orders. Store must be proud having a great employee 👏 great job.
Food: 5
Service: 5
Bad service and bad pizza sauce no good no good
Atmosphere: 1
Food: 1
Service: 1
Pizza box was hotter than the pizza inside.
Atmosphere: 1
Food: 1
Service: 2
Ordered my food and was told I’d get it in 35 minutes , an hour and a half later still no food , like wth is that mind you I’m pregnant so I’m always waiting even longer than i need to be , then i have to reorder at 12:20 because the order still isn’t here and it’s 12:40
Service: 1
Took 2 hours to get my pizza. When it arrived it was cold. They also forgot the extra sauces I ordered and paid for.
Food: 2
Service: 1
Called up to the store at 12:15 they allowed me to place a order and waste my gas to go up come up here just to tell me I can’t get my pizza at 12:45 while my pizza is sitting looking at me and they close at 1oclock. poor customer service and poor consideration for the customers time and GAS
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Awesome deals & great pizza. However I got the wings one time & they smelled like vomit , I won’t be doing that again.
Atmosphere: 5
Food: 4
Service: 5
Needs to take better care of their elderly employees and make better quality food. Both good and rude managers available here.
You know what you did. Your new gm is awful.
Atmosphere: 1
Food: 4
Service: 1
this place genuinely sucks.
Atmosphere: 1
Food: 1
Service: 1
Cameron is awesome!
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