Shipley Donuts, the heavenly donuts that broke my 3-year gluten-free diet. Ignore the indifferent comments about staff shortages or lack of seating—go and taste these warm, heavenly donuts. You won't find better anywhere in the world.
George K.
I highly recommend this place. 9/10
Let me start by saying this store was spotless! The man running the show, Daniel, was an absolute Gentleman. The young lady, Michelle, that took my order was very sharp (Always makes ordering easier when the people taking the orders are such gems).
Because the doughnuts I was asking for weren't on the menu she referred me to Daniel who immediately went to see if my doughnut request could be made special.
Not only did they make the order exactly as I asked, but they were also absolutely DE-licious. These were the best doughnuts I have eaten in years.
Thank you to Daniel, Michelle, and the entire crew for taking such good care me. You have earned a lifetime customer. A+++
Atmosphere: 5
Food: 5
Service: 5
raven johnson
old donuts at 6am! unacceptable
Atmosphere: 2
Food: 2
Service: 2
Jesus Rocha
Horrible customer service.
Atmosphere: 2
Food: 1
Service: 1
Liz Rodriguez
Very friendly people and fresh donuts. I ate my donut in 2 seconds without realizing it because it was so good. Personal muy amigable, donas 🍩 deliciosas, y lugar limpio.
Atmosphere: 5
Food: 5
Service: 5
Jacquelyne Torres
Fast and food was fresh dislike going to a shipleys and they’re serving last nights food.
Atmosphere: 5
Food: 5
Service: 5
Jen West
First and certainly last time l'll ever order at this location. I placed a mobile order for a few kolaches, donuts and two coffees (one regular coffee just black, and one salted caramel coffee. I went inside to pick up my order and was given one regular coffee. I showed the employee my receipt off the app saying I also ordered a salted caramel coffee. She kept saying no and that I just had the one regular one. She kept pointing to my bag of food saying this is what you ordered. Even after I showed my order from my phone multiple times, she kept telling me no and I that I didn't pay for a caramel coffee. The printed receipt attached to my order didn't list the caramel coffee so l'm not sure what happened- if there was an error when it printed out or if there was a missing second part of the receipt? But the employee was extremely rude and would not try to figure out what happened even though she could see that the caramel coffee was in my order that I was showing her in the app and my also on email receipt. She never once tried to see what happened nor give me the coffee. I left - with no caramel coffee that I paid for. I submitted an inquiry in the app afterwards explaining what happened at this store and never heard anything from them (of course!) It's been over two weeks and still no response nor a refund for the drink I paid for and didn't receive. Save yourself the trouble of terrible service and visit another location.
Service: 1
C O
Shipley's donuts has the best donuts ever. Although this one that I went to had too many people that couldn't speak English. Therefore it was very upsetting to have to continue explaining which kind of donut I wanted. This is the only reason I gave 4 stars instead of 5
diana velasco
Kinda lame there’s no tables to sit and eat at and the service wasn’t the best. Didn’t matter if I spoke to the ladies in Spanish or English they still acted like they couldn’t understand me and attitude was less than friendly.
Atmosphere: 2
Food: 3
Service: 2
Maritza Hernandez
This little spot is my FAVORITE, when in area will ALWAYS stop to get donut holes, they really give you your money's worth, compared to ALL of the other locations NONE will.give you your moneys worth only.give you a dozen for the price what rip offs...keep it up guys
Prices are very expensive but also it’s a thick donut’s and they fill you up! It’s cheaper than Krispy Kreme! Shirley’s is simply the best!
Atmosphere: 5
Food: 5
Service: 5
Joy Quinones
The drive thru service is so horrible, no line, but they rush your order and are rude. Please re-train them on what customer service should look like. That location is a prime location but never busy. I wonder why.
Shipley Donuts, the heavenly donuts that broke my 3-year gluten-free diet. Ignore the indifferent comments about staff shortages or lack of seating—go and taste these warm, heavenly donuts. You won't find better anywhere in the world.
I highly recommend this place. 9/10
Let me start by saying this store was spotless! The man running the show, Daniel, was an absolute Gentleman. The young lady, Michelle, that took my order was very sharp (Always makes ordering easier when the people taking the orders are such gems).
Because the doughnuts I was asking for weren't on the menu she referred me to Daniel who immediately went to see if my doughnut request could be made special.
Not only did they make the order exactly as I asked, but they were also absolutely DE-licious. These were the best doughnuts I have eaten in years.
Thank you to Daniel, Michelle, and the entire crew for taking such good care me. You have earned a lifetime customer. A+++
Atmosphere: 5
Food: 5
Service: 5
old donuts at 6am! unacceptable
Atmosphere: 2
Food: 2
Service: 2
Horrible customer service.
Atmosphere: 2
Food: 1
Service: 1
Very friendly people and fresh donuts. I ate my donut in 2 seconds without realizing it because it was so good.
Personal muy amigable, donas 🍩 deliciosas, y lugar limpio.
Atmosphere: 5
Food: 5
Service: 5
Fast and food was fresh dislike going to a shipleys and they’re serving last nights food.
Atmosphere: 5
Food: 5
Service: 5
First and certainly last time l'll ever order at this location. I placed a mobile order for a few kolaches, donuts and two coffees (one regular coffee just black, and one salted caramel coffee.
I went inside to pick up my order and was given one regular coffee. I showed the employee my receipt off the app saying I also ordered a salted caramel coffee. She kept saying no and that I just had the one regular one. She kept pointing to my bag of food saying this is what you ordered. Even after I showed my order from my phone multiple times, she kept telling me no and I that I didn't pay for a caramel coffee. The printed receipt attached to my order didn't list the caramel coffee so l'm not sure what happened- if there was an error when it printed out or if there was a missing second part of the receipt? But the employee was extremely rude and would not try to figure out what happened even though she could see that the caramel coffee was in my order that I was showing her in the app and my also on email receipt. She never once tried to see what happened nor give me the coffee. I left - with no caramel coffee that I paid for. I submitted an inquiry in the app afterwards explaining what happened at this store and never heard anything from them (of course!) It's been over two weeks and still no response nor a refund for the drink I paid for and didn't receive. Save yourself the trouble of terrible service and visit another location.
Service: 1
Shipley's donuts has the best donuts ever. Although this one that I went to had too many people that couldn't speak English. Therefore it was very upsetting to have to continue explaining which kind of donut I wanted. This is the only reason I gave 4 stars instead of 5
Kinda lame there’s no tables to sit and eat at and the service wasn’t the best. Didn’t matter if I spoke to the ladies in Spanish or English they still acted like they couldn’t understand me and attitude was less than friendly.
Atmosphere: 2
Food: 3
Service: 2
This little spot is my FAVORITE, when in area will ALWAYS stop to get donut holes, they really give you your money's worth, compared to ALL of the other locations NONE will.give you your moneys worth only.give you a dozen for the price what rip offs...keep it up guys
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Donuts are not that fresh, even at 830am ...boo!
Atmosphere: 3
Food: 2
Service: 1
Fast and great service
Atmosphere: 5
Food: 5
Service: 5
Prices are very expensive but also it’s a thick donut’s and they fill you up! It’s cheaper than Krispy Kreme! Shirley’s is simply the best!
Atmosphere: 5
Food: 5
Service: 5
The drive thru service is so horrible, no line, but they rush your order and are rude. Please re-train them on what customer service should look like. That location is a prime location but never busy. I wonder why.
Atmosphere: 1
Food: 1
Service: 1
Consistent and good
Atmosphere: 5
Food: 5
Service: 5
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