Ordered a Caramel Ribbon Crunch through the drive through. The drink was handed to me double cupped with the lid was not secured properly, causing it to spill immediately. I had to turn back around to have it remade. While they did remake it, this should never happen. The presentation and care in serving the drink were unacceptable and avoidable.
Atmosphere: 3
Service: 2
Gabriella Guntur
Came here to redeem my birthday treat and ordered a Peppermint Mocha Frappé, but they made a Peppermint White Mocha instead. I didn’t realize the mistake at first, and when I tasted it, it was nauseatingly sweet. I let them know about the mix up, but there was no apology. Instead, the staff member aggressively threw the drink out, which was unnecessary and immature.. unlike other Starbucks locations, no one even bothered to wish me a happy birthday.
Atmosphere: 1
Service: 1
Charlotte Marsh
Drive thru drinks are sometimes rushed and watery..
Atmosphere: 5
Food: 2
Service: 5
Kayleigh LeBlanc
this location is the BEST. the customer service in store is always consistent, the staff are so efficient inside i hardly ever have to wait for my drink whether i drive thru or go in store. thank you to everyone at this location!
Atmosphere: 5
Food: 5
Service: 5
Vanessa Pinto
Best location so far. I have been ordering from this location for quite some time, and let me tell you they do care about your order, it is Thanksgiving today and the store was busy, I ordered through uber eats and my order was probably ready but the driver was 30 mins away, I did call the store and requested if its possible to reheat my coffee before the driver arrives bcoz I really love my coffee hot hot. The lady over the phone said she would make a new one for me but no promises if its gonna be hot before the driver arrives, but guess what, the coffee was super hot just like I wanted and they also sent a note saying they made it extra hot for me with a service card. Thank you so much. Made my day!!!
Atmosphere: 5
Food: 5
Service: 5
Fatkhullo Khasanov
Thank you so much! Kees, Mina and Jordyn. For great customer service.
Atmosphere: 5
Food: 5
Service: 5
H J
The slowest Starbucks i ever had, i ordered 20 minutes ago and still waiting ✋️
Service: 1
Tahmid
Very worst , they gave me a very thin cup I can’t drink the coffie
Atmosphere: 1
Food: 2
Service: 1
Liz
This location seems to have a line full of cars all the times that i go. I waited almost a full hour in the drive thru.
The staff are friendly and the store is clean. The baristas quickly fill your order and have you on your way
Atmosphere: 5
Food: 5
Service: 5
Sergio Serrano
The address is wrong on Google maps its supposed to be.
8446 FM 1960 Bypass Rd W, Humble, TX 77338, US
Tara Phillips
The ladies here ignore you and spend the entire time on their phones. They invite their friends up there and ignore other people and talk about the manager all the time. It's so annoying.
Service: 1
Ebonee Thomas
Had a pick up order. It was missing the whip cream (already a part of the drink), caramel crunch, vanilla syrup. Seemed like they had attitudes and I didn't even want to turn around to speak with them. So annoyed.
Atmosphere: 3
Food: 1
Service: 1
Desiaree French
Literally the fastest one I’ve been to (and I frequent a lot of locations) the coffee hits just right too!🤍 whoever’s on the morning shift knows how to run a team!
The best coffee)
Atmosphere: 5
Food: 5
Service: 5
Ordered a Caramel Ribbon Crunch through the drive through. The drink was handed to me double
cupped with the lid was not secured properly, causing it to spill immediately. I had to turn back around to have it remade. While they did remake it, this should never happen. The presentation and care in serving the drink were unacceptable and avoidable.
Atmosphere: 3
Service: 2
Came here to redeem my birthday treat and ordered a Peppermint Mocha Frappé, but they made a Peppermint White Mocha instead. I didn’t realize the mistake at first, and when I tasted it, it was nauseatingly sweet. I let them know about the mix up, but there was no apology. Instead, the staff member aggressively threw the drink out, which was unnecessary and immature.. unlike other Starbucks locations, no one even bothered to wish me a happy birthday.
Atmosphere: 1
Service: 1
Drive thru drinks are sometimes rushed and watery..
Atmosphere: 5
Food: 2
Service: 5
this location is the BEST. the customer service in store is always consistent, the staff are so efficient inside i hardly ever have to wait for my drink whether i drive thru or go in store. thank you to everyone at this location!
Atmosphere: 5
Food: 5
Service: 5
Best location so far. I have been ordering from this location for quite some time, and let me tell you they do care about your order, it is Thanksgiving today and the store was busy, I ordered through uber eats and my order was probably ready but the driver was 30 mins away, I did call the store and requested if its possible to reheat my coffee before the driver arrives bcoz I really love my coffee hot hot. The lady over the phone said she would make a new one for me but no promises if its gonna be hot before the driver arrives, but guess what, the coffee was super hot just like I wanted and they also sent a note saying they made it extra hot for me with a service card. Thank you so much. Made my day!!!
Atmosphere: 5
Food: 5
Service: 5
Thank you so much! Kees, Mina and Jordyn. For great customer service.
Atmosphere: 5
Food: 5
Service: 5
The slowest Starbucks i ever had, i ordered 20 minutes ago and still waiting ✋️
Service: 1
Very worst , they gave me a very thin cup I can’t drink the coffie
Atmosphere: 1
Food: 2
Service: 1
This location seems to have a line full of cars all the times that i go. I waited almost a full hour in the drive thru.
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
The staff are friendly and the store is clean. The baristas quickly fill your order and have you on your way
Atmosphere: 5
Food: 5
Service: 5
The address is wrong on Google maps its supposed to be.
8446 FM 1960 Bypass Rd W, Humble, TX 77338, US
The ladies here ignore you and spend the entire time on their phones. They invite their friends up there and ignore other people and talk about the manager all the time. It's so annoying.
Service: 1
Had a pick up order. It was missing the whip cream (already a part of the drink), caramel crunch, vanilla syrup.
Seemed like they had attitudes and I didn't even want to turn around to speak with them. So annoyed.
Atmosphere: 3
Food: 1
Service: 1
Literally the fastest one I’ve been to (and I frequent a lot of locations) the coffee hits just right too!🤍 whoever’s on the morning shift knows how to run a team!
Atmosphere: 5
Food: 5
Service: 5
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