They forgot to put beef … in my loaded beef nachos
Atnina Joseph
Loved it
Atmosphere: 5
Food: 5
Service: 5
Dana Dineen
Should have cashiers at register
Atmosphere: 5
Food: 5
Melanie Cano
There ai is so bad it basically got more then half of my order wrong
Atmosphere: 1
Food: 3
Service: 1
Garro
Are we so lazy and stupid we cant have people take our order
Jesus Flores
Asked the manager to take my order, she directed me towards the kiosk where everyone touches, and no one sanitizes after every use. I ordered and still had to come back and pay at the counter. What kinda system yall got going on, make it longer wait for the customer.
Atmosphere: 1
Food: 1
Service: 1
Angelina Monou
This used to be a good spot to eat—until today. The customer service I witnessed was completely unacceptable. One employee was kind and genuinely trying to help what looked like a DoorDash or Uber Eats driver. But the other two? Rude, nasty, and completely unprofessional—not just to the driver, but to the customer he was on the phone with.
The customer asked if the order could be remade since it had been sitting out for a while. One of the rude employees responded in Spanish, basically saying, “they can take it like that.” Really? The kind employee tried to explain that there were a lot of false orders before that one, but still—that doesn’t give anyone the right to speak to people that way.
To make matters worse, one of them was rude to another customer who simply wanted to order fries. He didn’t see them listed and asked for help, and she responded with attitude—in Spanish—while pretending to assist him.
I’ve worked in customer service for years, and what I saw today was insane. I understand being overwhelmed, but that doesn't justify treating people poorly. If you want customers to keep coming back, fix your attitude and stop encouraging that rude “follower” behavior. Would you want cold food that’s been sitting out? No! So treat people the way you’d want to be treated. I was going to have my lunch there, but I left after witnessing how those two were treating the customers, porque cuando se trata de mi comida no juego!
Service: 1
Glendi Mares
Very bad service they have a attitude, and they talk to you in a rude way
Food: 1
Service: 1
Dwreck KNOWLEDGE
Manager very rude and disrespectful refused to take our order we were on lunch trying to grab a bite to eat she made us late to get my lady back to work from her lunch break and they make you use the kiosk which puts you further behind if you're trying to get a quick meal I wouldn't recommend going here she not customer friendly very rude....😌
The people are friendly. The drive through robot is not so great but the people got it handled 👍
Rashida Jackson
Not bad
Atmosphere: 4
Food: 2
Service: 4
Carlos Gonzalez
Well prepared cheese and rice burrito. Soft tacos weren't filled that much, but tasted good. Drive thru server was a little rude, quick line though. Other than that, it was an enjoyable dinner in the car.
Atmosphere: 4
Food: 4
Service: 4
Ana Alcantar
I thought this was a joke. A smear of meat and cheese in a taco.
Atmosphere: 3
Food: 1
Markeisha McCall
I recently placed an order for staff using a company card. The kiosk only allowed receipts to be sent via email or text, so I entered my number—but never received one. When I called to receive another one, the woman who answered was very dismissive and hung up on me when explaining my dilemma.
If that was the manager, she might want to reconsider her approach—or her profession. There's no reason a customer asking a simple question should be met with that level of unprofessionalism. This experience reflects poorly on the entire location.
They forgot to put beef … in my loaded beef nachos
Loved it
Atmosphere: 5
Food: 5
Service: 5
Should have cashiers at register
Atmosphere: 5
Food: 5
There ai is so bad it basically got more then half of my order wrong
Atmosphere: 1
Food: 3
Service: 1
Are we so lazy and stupid we cant have people take our order
Asked the manager to take my order, she directed me towards the kiosk where everyone touches, and no one sanitizes after every use. I ordered and still had to come back and pay at the counter. What kinda system yall got going on, make it longer wait for the customer.
Atmosphere: 1
Food: 1
Service: 1
This used to be a good spot to eat—until today. The customer service I witnessed was completely unacceptable. One employee was kind and genuinely trying to help what looked like a DoorDash or Uber Eats driver. But the other two? Rude, nasty, and completely unprofessional—not just to the driver, but to the customer he was on the phone with.
The customer asked if the order could be remade since it had been sitting out for a while. One of the rude employees responded in Spanish, basically saying, “they can take it like that.” Really? The kind employee tried to explain that there were a lot of false orders before that one, but still—that doesn’t give anyone the right to speak to people that way.
To make matters worse, one of them was rude to another customer who simply wanted to order fries. He didn’t see them listed and asked for help, and she responded with attitude—in Spanish—while pretending to assist him.
I’ve worked in customer service for years, and what I saw today was insane. I understand being overwhelmed, but that doesn't justify treating people poorly. If you want customers to keep coming back, fix your attitude and stop encouraging that rude “follower” behavior. Would you want cold food that’s been sitting out? No! So treat people the way you’d want to be treated. I was going to have my lunch there, but I left after witnessing how those two were treating the customers, porque cuando se trata de mi comida no juego!
Service: 1
Very bad service they have a attitude, and they talk to you in a rude way
Food: 1
Service: 1
Manager very rude and disrespectful refused to take our order we were on lunch trying to grab a bite to eat she made us late to get my lady back to work from her lunch break and they make you use the kiosk which puts you further behind if you're trying to get a quick meal I wouldn't recommend going here she not customer friendly very rude....😌
Atmosphere: 5
Food: 5
Service: 1
My favorite fast food
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The people are friendly. The drive through robot is not so great but the people got it handled 👍
Not bad
Atmosphere: 4
Food: 2
Service: 4
Well prepared cheese and rice burrito. Soft tacos weren't filled that much, but tasted good. Drive thru server was a little rude, quick line though. Other than that, it was an enjoyable dinner in the car.
Atmosphere: 4
Food: 4
Service: 4
I thought this was a joke. A smear of meat and cheese in a taco.
Atmosphere: 3
Food: 1
I recently placed an order for staff using a company card. The kiosk only allowed receipts to be sent via email or text, so I entered my number—but never received one. When I called to receive another one, the woman who answered was very dismissive and hung up on me when explaining my dilemma.
If that was the manager, she might want to reconsider her approach—or her profession. There's no reason a customer asking a simple question should be met with that level of unprofessionalism. This experience reflects poorly on the entire location.
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