Tropical Smoothie Cafe

Great Place Service Excellent 5 Stars All The Way Make Sure Yall Pull Up

Atmosphere: 5

Food: 5

Service: 5

I love this place! I come at least once a week, because I've pretty much tried all the smoothie flavors! The food is also GREAT! And healthy :) the apple pie smoothie that they had for a season was one of my very favorites! The spinach feta and pesto wrap is delicious! The Mango Magic is my favorite but I always add coconut flakes and makes it even better. I also try to come on my birthday for my free smoothie every year. Yea, I guess I’m a fan :)

Atmosphere: 5

Food: 5

Service: 5

I’m a first timer and I’m definitely coming back again for this Chia Banana Boost! The dates are such a treat! Try it-be happy!

Food: 5

I ordered the Baja chicken wrap and it was tasty. The wrap was crispy and tasty. The spice level was perfect. If I am in the area I would definitely stop by again.

Atmosphere: 4

Food: 5

Service: 4

Tropical smoothie is one of my my favorite go to places when I want to get energized and have a quick snack. I’ve been coming here over a year. The atmosphere is good and the customer services is through the roof.

Atmosphere: 5

Food: 5

Service: 5

Always come here for breakfast, fast and accurate service, delicious as well. I’m glad i discovered this place this year, friendly welcoming service. 10/10 recommend.

I love this location. Always great customer service and food is great.

Atmosphere: 5

Food: 5

Service: 5

The white blonde lady that worked the window was rude she didn’t know how to swipe my card and walked away with it then got mad because I was able to swipe it myself so she behaved like an upset child and went mute hopefully no random charges pop up on my card because she walked away with it for 5 minutes

Atmosphere: 1

Food: 1

Service: 1

Loyal customer here !!! Just wanted to say my experience this morning was horrible, it’s 7:30 am on Wednesday. I came through the drive through i could barely tell the girl my order without her over talking me and rushing me . I then asked her to repeat my order she rolled her eyes and began arguing with me. I received my order and she shoved it in my hand as if she wanted to throw it at me . I received my order and it was absolutely not what i asked for. If this is who you have representing smoothie king i will never come back to this location!!!!!!!!

Atmosphere: 1

Food: 3

Service: 1

Yah need mature employees, this was my first time coming to one since my girlfriend always hypes the one by her job, so today i drove 30 mins after work to finally try it because there was free smoothie going on that my girlfriend told me earlier during lunch, so we came to try and acai bowl and get my gf a smoothie while we at it, while ordering i couldnt hear the lady speaking and when i asked to repeat she yelled, but when we got to the window we noticed the deal didnt get added so we asked about it which they said “you need to use your reward points” but the offer isnt that, its buy a food or bowl get a free smoothie for members only, and they were trying to help but they were laughing so hard that they couldnt even understand her, were they implementing that we were broke? that we needed the deal? That we couldnt afford it? I make more than enough, im just a person that doesnt like wasting money, if its good best believe ill pay with or without the deal, but yea it needed to be said very bad experience.

Atmosphere: 1

Food: 1

Service: 1

This place has downgrade so much lately but I just received my food from my dasher and the sandwich came with this amont of chicken 😂 the only reason I put a 2 is because every 1 in 8 times you good there you might get a decent chipotle chicken club sandwich but tariffs maybe affected their ingredients cost because $9 for this.

Atmosphere: 2

Food: 2

Service: 1

I recently visited, and I am extremely disappointed with the experience. Initially with my order both my husband's and my tacos were completely cold. After haveming to drive back, cutting time into my day to receive a replacement taco, I found that it was only half of the taco that they replaced. I had to waste more time to circle around the building go back inside and ask them directly to provide me with the full taco. The staff on duty were unapologetic, lacked the skills to handle the situation appropriately (they had to call the manager to figure out what to do), and demonstrated poor customer service. This level of service is unacceptable, and it should not have been necessary for me to correct their mistakes. I hope the manager takes this feedback seriously as it seems like the staff had given this type of terrible service to others based on the comments.

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Smoothie and a Wrap

My family and I have been loyal customers, frequently visiting to enjoy your amazing açai bowls. However, after our last visit, we are reconsidering returning due to the way we were treated.

I arrived at the store around 8:30 PM and purchased several items, spending approximately $50. While ordering, I inquired about an item that was sold out and was informed it would be available the next day. I had no issue with this and ordered something else instead. After completing my purchase, I sat in the cafe tables waiting for my food.

A few minutes after we received our food and began eating, a young lady approached me and stated, “We are closed.” I asked for clarification, “Are you asking me to leave?” to which she replied, “Yes.” I was surprised by this response, as the posted store hours indicate that closing time is 9:00 PM. When I asked if I could have a few more minutes, she used a microphone to communicate with someone, and I could hear the other person laughing before she returned and firmly stated, “Yes, you need to leave. It’s closed.”

At this point, I pointed out that the sign on the door clearly stated closing time was 9:00 PM, and if they were enforcing an earlier closing time, it should be properly communicated to customers. Another employee then stated that the store actually closes at 8:50 PM, but when I pointed out that this was not reflected on the sign, he and his coworkers laughed at my family and me, which felt extremely disrespectful and unprofessional.

I understand that businesses have closing procedures, but the way this situation was handled was unnecessarily rude and dismissive. Had the staff politely informed us that they were closing soon, we would have had no issue leaving promptly. Instead, we were met with disrespectful laughter and a lack of courtesy, making us feel completely unvalued as customers.

Unfortunately, this experience has left a negative impression on us, and we will not be returning to this location.

Atmosphere: 1

Food: 4

Service: 1

I tried this place and got hooked on the smoothies & wraps. Food is delicious & healthy. CUSTOMER SERVICE SUCKS. No one greets you or says anything. They just take you payment that’s it. Hands you your food. You’d think they would show some type of gratitude for your business but no!

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Wrap, Smoothie and a Flatbread

Usually this place gets 5 stars. But whoever was working TODAY 11/22/24 between 1:15 and 2:30 should be FIRED. They had me wait 20 mins in drive thru, get back to work, they gave me wrong food. So I drive all the way back, tell them the issue, then they make we wait ANOTHER 25 minutes. And they MADE IT WRONG AGAIN!!! Asked if there was anything they could just hand me that I might like and they said no. Ended up having to get a refund and go somewhere else AFTER OVER AN HOUR. Holy shit, that was terrible.

They didn’t even offer me a free smoothie for the inconvenience or even a damn cookie. Like no regret on their end whatsoever.

They get negative stars. These girls suck

Atmosphere: 3

Food: 5

Service: 1