This establishment is going down hill. The amount of time you have to wait for a simple meal is beyond ridiculous. I may have to stop coming to this location.
Braydan Anderson
Came in for a midnight snack almost waited an hour and still didn’t get my food. I left bc why would I wait an hour for Whataburger that’s gonna be mid. The north park location is way better & way more professional.
Atmosphere: 1
Food: 1
Service: 1
Angie Maldonado
i was on drive thru on new years , the girl in the drive thru i think her name was selina she had good customer service, and so sweet to me .
Atmosphere: 5
Food: 4
Service: 5
Chad Slater
Ordered curbside pickup. 3 apple pies. Waited 15 min past order ready time. No food. Left. Terrible location
Atmosphere: 1
Food: 1
Service: 1
Joseph Abraham
Was eating for lunch there today, when an odor took over me and I realized there was a woman sitting in the back with a dog and urine in the size of a puddle 5x5 ft I asked the manager what's going on? I guess they spoke to her but could not get her to leave. I just got home and realized my lungs are on fire from breathing the stench of urine! This is not right! Between the urine stench and the chemicals they were using to clean it this is a major health hazard! I will be reaching out to corporate possibly an attorney, this is ridiculous The police should have come and called and had a welfare check done! She should not have been able to sit there for another 20 minutes. Maybe I should have left but hindsight's only 20/20 until you realize your lungs are on fire!
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This whataburger allows dogs in their establishment, with dog dynamite in their facilities. So people with pets bring your dogs
Atmosphere: 5
Food: 1
Service: 1
Susan Speck
Love me some Whataburger ♡♡
Atmosphere: 5
Food: 5
Service: 5
christina hart
Only 3 cars in line and still messed up and gave me the wrong order… tbh they have never got my order correct 24.00 wasted
Food: 1
Service: 1
Sophia Hebert
We’ve been coming to this location for quite some time and over the last several months it has been more and more disappointing. The staff was courteous but seemed confused and not worried about wait times. We had to repeat our order about three times. They were out of chocolate milk, out of pepper, and out of sweet tea. I ordered the Whatacatch sandwich and they may want to update their signage. It was nothing like advertised. Usually to be expected, but this was left in the fryer way too long. Dark brown, tasted of pure grease, and tough as all get out. Thank goodness the apple pie was still edible!
Atmosphere: 2
Food: 2
Service: 3
Kent Bettisworth
Outstanding hamburgers at a fair price. Drive-thru service inconsiderate of customers. Do not allow cigarette smoking next to your drive-thru pull-forward location. Your cashier said the manager could not stop folks from smoking. YES, you can...if you want more customers. I will not be back to this location.
Do not go through the right lane omgggg they won’t have your order you might as well go around to the other line and you would still get food faster. I waited 30 minutes and they kept retaking my order please just close the second lane if you can’t handle it. Whoever is the manager or shift lead or both Thursday 3/5/24 at 10:30am needs training or a new job bc this is not a good fit.
Atmosphere: 1
Food: 1
Service: 1
James Hutto
Good for a quick bite
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings
Ray Lancon
Good as always
Naomi Howard
This is the best Whataburger we have been to! The staff are always very kind (ESPECIALLY Kim) and the food is always fresh and delish!
Atmosphere: 5
Food: 5
Service: 5
Bob smith
This is the worst whatabuger in the city. If you order, expect that items will be cold, and expect paid extras will be missing. They never double check the orders when they bring them to curbside or when handing them to you at the window. The response from management is “we dont care” or “go somewhere else”. If the founders of whataburger could see how this store is run, they would roll over in their graves. Go to any other food place in Kingwood before this location. Hard pass!!
This establishment is going down hill. The amount of time you have to wait for a simple meal is beyond ridiculous. I may have to stop coming to this location.
Came in for a midnight snack almost waited an hour and still didn’t get my food. I left bc why would I wait an hour for Whataburger that’s gonna be mid. The north park location is way better & way more professional.
Atmosphere: 1
Food: 1
Service: 1
i was on drive thru on new years , the girl in the drive thru i think her name was selina she had good customer service, and so sweet to me .
Atmosphere: 5
Food: 4
Service: 5
Ordered curbside pickup. 3 apple pies. Waited 15 min past order ready time. No food. Left. Terrible location
Atmosphere: 1
Food: 1
Service: 1
Was eating for lunch there today, when an odor took over me and I realized there was a woman sitting in the back with a dog and urine in the size of a puddle 5x5 ft I asked the manager what's going on? I guess they spoke to her but could not get her to leave. I just got home and realized my lungs are on fire from breathing the stench of urine! This is not right! Between the urine stench and the chemicals they were using to clean it this is a major health hazard! I will be reaching out to corporate possibly an attorney, this is ridiculous The police should have come and called and had a welfare check done! She should not have been able to sit there for another 20 minutes. Maybe I should have left but hindsight's only 20/20 until you realize your lungs are on fire!
This whataburger allows dogs in their establishment, with dog dynamite in their facilities. So people with pets bring your dogs
Atmosphere: 5
Food: 1
Service: 1
Love me some Whataburger ♡♡
Atmosphere: 5
Food: 5
Service: 5
Only 3 cars in line and still messed up and gave me the wrong order… tbh they have never got my order correct 24.00 wasted
Food: 1
Service: 1
We’ve been coming to this location for quite some time and over the last several months it has been more and more disappointing. The staff was courteous but seemed confused and not worried about wait times. We had to repeat our order about three times. They were out of chocolate milk, out of pepper, and out of sweet tea. I ordered the Whatacatch sandwich and they may want to update their signage. It was nothing like advertised. Usually to be expected, but this was left in the fryer way too long. Dark brown, tasted of pure grease, and tough as all get out.
Thank goodness the apple pie was still edible!
Atmosphere: 2
Food: 2
Service: 3
Outstanding hamburgers at a fair price. Drive-thru service inconsiderate of customers. Do not allow cigarette smoking next to your drive-thru pull-forward location. Your cashier said the manager could not stop folks from smoking. YES, you can...if you want more customers. I will not be back to this location.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Burger and Fries
Restaurantji Recommends
Do not go through the right lane omgggg they won’t have your order you might as well go around to the other line and you would still get food faster. I waited 30 minutes and they kept retaking my order please just close the second lane if you can’t handle it. Whoever is the manager or shift lead or both Thursday 3/5/24 at 10:30am needs training or a new job bc this is not a good fit.
Atmosphere: 1
Food: 1
Service: 1
Good for a quick bite
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings
Good as always
This is the best Whataburger we have been to! The staff are always very kind (ESPECIALLY Kim) and the food is always fresh and delish!
Atmosphere: 5
Food: 5
Service: 5
This is the worst whatabuger in the city.
If you order, expect that items will be cold, and expect paid extras will be missing.
They never double check the orders when they bring them to curbside or when handing them to you at the window.
The response from management is “we dont care” or “go somewhere else”.
If the founders of whataburger could see how this store is run, they would roll over in their graves.
Go to any other food place in Kingwood before this location. Hard pass!!
Atmosphere: 1
Food: 1
Service: 1
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