Arby's

1504 11th St, Huntsville
(936) 294-0393

Recent Reviews

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Bee DiCaro

I'm sorry Arby's... I wasn't familiar with your game. That Reuben was actually really decent for the price, and those curly fries were darn near heavenly...

The people who took my order and gave me my food we're really lovely and splendid and awesome <3

Atmosphere: 5

Food: 5

Service: 5

ben kitchell

Came through on Christmas Eve last minute for my disabled sister. and I cannot speak highly enough about the woman who runs the drive-thru. I did not get her name, but it was around 11am. She deserves a raise and a promotion, the nicest person I’ve ever had a drive thru. Incredibly kind and patient, and on a holiday. Thank you so much!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Potato Cakes, Beef 'N Cheddar

Rubin Bottik

I order on the app in advance, so I don't have to wait long to get my order. Apparently, fast food isn't fast cuz these fools take 30+ mins to cook a stupid sandwich.

Atmosphere: 1

Food: 3

Service: 1

Kimberly Willis

Staff is always rude at the drive thru. The lady literally screamed in an aggressive manner just to be rude through the speaker then again at the window when i smiled at her. Food was good. The staff always suck.

Atmosphere: 1

Food: 4

Service: 1

Recommended dishes: Roast Beef

Tasha Terry

I ordered the steak bowl and it was awesome. The staff were very nice and professional. The prices are a bit expensive, but the food makes it worth it. The food was fresh and hot.

Atmosphere: 5

Food: 5

Service: 5

Sammy Slick

I got a cheddar and sliced beef sandwich with crinkle cut fries, the sliced beef tasted like rotten tuna, and my wife had the gobbler, same fries, she said the sandwich taste sour, and she wanted extra cranberry spread on the side which we did not receive, the little girl in the drive thru window was ignoring me and was rude when responding, when I asked for ketchup she only put 3 ketchup in the bag like a cvnt, but when I came inside and asked the man in the kitchen for some more ketchup he greeted me with a smile gave me plenty and said have a nice night

Atmosphere: 2

Food: 1

Service: 2

Justin

So i ordered a Chicken bacon swiss with no honey mustard but add red onion. There was NO lettuce or tomatoes along with a DOUBLE beef and cheddar with only ONE layer of cheese sauce. Seriously??!!! It was a drive-thru order and they told me wait in the front and somone would bring me my meal. I waited OVER 20 minutes for somone and had to go inside and get my, not so fresh and hot, meal off the front counter pickup shelf. This is seriously not the way you handle customers and i have worked for arbys before so i know how everything should be handled. Do better or hired better employees. No excuses for this visit to have gone this way. Never going back.

Atmosphere: 1

Food: 1

Service: 1

Warren Wurzburger

Very slow drive through at 4 pm

Food: 4

Service: 3

chris mcnaughton

My order was messed up, so I went in to get it fixed and Natasha helped me and was extremely helpful. She didn't ask any questions, just went straight to making me what I wanted. Great Job.

A Ayala

Sent my wife while I was home looking at their menu on Google. Damn kid was snappy with her at the drive through.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Roast Beef Sandwhich

a l

Great service

TexRec

I’ve been eating Arby’s for years from the East Coast all the way back to Texas and in between this is without a doubt the worst Arby’s I have ever eaten at worst service I’ve ever had in a fast food restaurant. The woman working the register taking the orders was probably the rudest person I’ve ever dealt with. Absolutely could tell she was hating her job and it showed. When the order came out it was wrong. It had half the meat or less that I’ve gotten on the same sandwiches at other stores, you definitely do not want to compare it to the picture on the wall. It was a joke. Then when I brought it back up to get them the correct order she wouldn’t even come up to deal with me. Keep in mind that I was very friendly. The whole time that I dealt with these people, the manager finally came up and acted like he was pissed that I would even come to bring the sandwich to have it fixed.
I took the sandwich back, opened it up seeing how bad it was just threw it away and walked out. We will never step foot in that restaurant again and would highly recommend no one else go

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Roast Beef

Sam

One of the nicest Arby’s I’ve been to. Staff was sociable, friendly and just plain awesome! Thanks, nice to sit down to a hot meal after a really long weekend of work.

Atmosphere: 5

Food: 5

Service: 5

Kasey Lewis

Ordered a classic with fries. They gave me sauce packets but no fries, and the classic tasted stale. Thanks.

Atmosphere: 1

Food: 1

Service: 1

Rebecca Dennis

Mac n cheese was cold

Atmosphere: 5

Food: 3

Service: 5

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