Paid for large fry and given regular. Order was ready 30 minutes after it was supposed to be. Never acknowledged after walking in. Disorganized. Dress code of employees needs to be addressed. Unsanitary display of clothing on employees dressed at work.
Atmosphere: 1
Food: 1
Service: 1
Taylor Walton
Always mess up orders. I had to order corn, celery and a sauce replacement. Waited 40 minutes before I called up to ask how much longer. The person that answered the phone hung up before answering how much linger it would be. Then i got a message immediately after from my dasher that they were packaging up my order.
Atmosphere: 1
Food: 1
Service: 1
Brent Spearman
This location was horrible. It’s been years since I’ve been to a Wingstop-figured we’d try it. The cashier was a bit unfriendly, but hey, they were a little busy. It took 45 minutes to get our food!! Seriously? I could’ve eaten at a sit down restaurant in less time than this took. Not going back for sure
Kent Prescott
Took 45 minutes for food
Atmosphere: 1
Food: 1
Service: 1
Dewayne Bowen
The crew working 7/19/25 was great! They where a little busy and forgot my fry’s but he ran out the door and got to me before I could even get to my car
Atmosphere: 5
Food: 5
Service: 5
marqita watkins
Poor customer service. Very unpleasant attitudes and use language barrier as an excuse for disrespect.
Atmosphere: 1
Food: 1
Service: 1
Marci Smith
THIS PLACE SUCKS. The service is terrible and won’t replace my food when THEY made it wrong.
Atmosphere: 1
Food: 1
Service: 1
Dennis Hill
Have not been there
Atmosphere: 1
Food: 1
Service: 1
John Adamick
To be honest I didn't even get to order. I walked in the door at 10:30 and I was told that it was going to be more than an hour's wait for me to get an order of wings. There was no one else in the store and all of the chairs had been picked up and placed on the tables. There were six people in the kitchen. I was told by one gentleman that everyone else was about to leave and that there were only be him and one other person in the kitchen. This was my first time in a Wingstop and it will be my last.
Atmosphere: 1
Food: 1
Service: 1
Dustin Porter
Normally I love coming to this location food is always great and the service is usually perfect however this particular time was really bad the female cashier that was up front was rude not welcoming at all then when we finally got our food she completely forgot the fries had to walk back in and said I thought this came with fries and she said oh yeah your right in a very sarcastic manner. Then went to cook the fries and they came out under done. Worst experience I have ever had at what was my favorite restaurant.
I'm a driver and absolutely hate going here to pick up. Laziest, rudest employees I've ever seen with miserable scowls on their faces. Place is dirty and cramped. Cringe. There's a Buffalo Wild Wings right down the road, people. It's brand new. Use that!
Atmosphere: 1
Food: 1
Service: 1
Nene McGowan
I ordered from Wingstop on February 21, 2025, at 6:18 PM. At 6:40 PM, I went inside to pick up my food, and they told me to wait 10 more minutes. By 6:50 PM, they told me to wait another hour, so I canceled the order. Two hours later, I returned to confirm if my order was canceled, and a male worker assured me it was, though he would double-check. I then placed a new order, paying with cash. When I checked on the new order, they confirmed the previous order was canceled and told me I'd receive a refund of $40.20 within 3-5 days. On February 27, 2025, I called to ask about my refund, and the worker said it should have already been processed. After providing my details, she promised to inform corporate, but as of February 28, 2025, I still haven’t received the refund. It is now 8 days after and I have called twice, the first call , the employee told me that I should have been received my refund (Thursday), then told me she would talk to corporate after she looked the cancelled order up. Now Saturday (today) about 5 minutes ago I called and the manager (same woman) again told me that I should have been received my refund, then went on to tell me that they can’t do refunds, then told me that she would contact her district manger. This is honestly so tiring, I won’t be ordering from this wingstop ever again. Not to mention that the male worker who told me the order would be canceled was extremely rude and unprofessional towards my bf who was just simply asking about the sudden changes in the wait time. Which is what resulted in the order being cancelled in the first place.
Atmosphere: 2
Food: 2
Service: 1
Queen F
This Wingstop needs to be shut down!! Management is horrible the staff is unprofessional. They messed up on my order several time then talking about I have to wait for management to call. Then the manager never calls. The place is so dirty everything need to be cleaned. The drink machine is always out of order but they don’t they still charge you for a drink you very receive!! I ask for the corporate number they talking about we don’t have one. I will never spend money here again!!!
Atmosphere: 1
Food: 1
Service: 1
Devon Burnett
Got what kind of food I wanted but messed up the size and count. She even picking up the receipt and looked at it. Was it just for show? 😆 manager was complaining about how some of her staff doesn’t do anything or that they can’t do it right😆😆😂 she made the order checked the receipt and handed me the food🤦 She was talking so much about how bad her employees are and manifested her own failure🤷♂️
Atmosphere: 1
Food: 4
Service: 1
Vicki Jones
Can management PLEASE clean up the atmosphere in this location. There was a shopping cart with a pole in it, not sure why! Let's get this small town location cleaned up to provide a better dining/take-out experience!
Paid for large fry and given regular. Order was ready 30 minutes after it was supposed to be. Never acknowledged after walking in. Disorganized. Dress code of employees needs to be addressed. Unsanitary display of clothing on employees dressed at work.
Atmosphere: 1
Food: 1
Service: 1
Always mess up orders. I had to order corn, celery and a sauce replacement. Waited 40 minutes before I called up to ask how much longer. The person that answered the phone hung up before answering how much linger it would be. Then i got a message immediately after from my dasher that they were packaging up my order.
Atmosphere: 1
Food: 1
Service: 1
This location was horrible. It’s been years since I’ve been to a Wingstop-figured we’d try it. The cashier was a bit unfriendly, but hey, they were a little busy. It took 45 minutes to get our food!! Seriously? I could’ve eaten at a sit down restaurant in less time than this took. Not going back for sure
Took 45 minutes for food
Atmosphere: 1
Food: 1
Service: 1
The crew working 7/19/25 was great! They where a little busy and forgot my fry’s but he ran out the door and got to me before I could even get to my car
Atmosphere: 5
Food: 5
Service: 5
Poor customer service. Very unpleasant attitudes and use language barrier as an excuse for disrespect.
Atmosphere: 1
Food: 1
Service: 1
THIS PLACE SUCKS. The service is terrible and won’t replace my food when THEY made it wrong.
Atmosphere: 1
Food: 1
Service: 1
Have not been there
Atmosphere: 1
Food: 1
Service: 1
To be honest I didn't even get to order. I walked in the door at 10:30 and I was told that it was going to be more than an hour's wait for me to get an order of wings. There was no one else in the store and all of the chairs had been picked up and placed on the tables. There were six people in the kitchen. I was told by one gentleman that everyone else was about to leave and that there were only be him and one other person in the kitchen. This was my first time in a Wingstop and it will be my last.
Atmosphere: 1
Food: 1
Service: 1
Normally I love coming to this location food is always great and the service is usually perfect however this particular time was really bad the female cashier that was up front was rude not welcoming at all then when we finally got our food she completely forgot the fries had to walk back in and said I thought this came with fries and she said oh yeah your right in a very sarcastic manner. Then went to cook the fries and they came out under done. Worst experience I have ever had at what was my favorite restaurant.
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
I'm a driver and absolutely hate going here to pick up. Laziest, rudest employees I've ever seen with miserable scowls on their faces. Place is dirty and cramped. Cringe. There's a Buffalo Wild Wings right down the road, people. It's brand new. Use that!
Atmosphere: 1
Food: 1
Service: 1
I ordered from Wingstop on February 21, 2025, at 6:18 PM. At 6:40 PM, I went inside to pick up my food, and they told me to wait 10 more minutes. By 6:50 PM, they told me to wait another hour, so I canceled the order. Two hours later, I returned to confirm if my order was canceled, and a male worker assured me it was, though he would double-check. I then placed a new order, paying with cash. When I checked on the new order, they confirmed the previous order was canceled and told me I'd receive a refund of $40.20 within 3-5 days. On February 27, 2025, I called to ask about my refund, and the worker said it should have already been processed. After providing my details, she promised to inform corporate, but as of February 28, 2025, I still haven’t received the refund.
It is now 8 days after and I have called twice, the first call , the employee told me that I should have been received my refund (Thursday), then told me she would talk to corporate after she looked the cancelled order up. Now Saturday (today) about 5 minutes ago I called and the manager (same woman) again told me that I should have been received my refund, then went on to tell me that they can’t do refunds, then told me that she would contact her district manger.
This is honestly so tiring, I won’t be ordering from this wingstop ever again.
Not to mention that the male worker who told me the order would be canceled was extremely rude and unprofessional towards my bf who was just simply asking about the sudden changes in the wait time. Which is what resulted in the order being cancelled in the first place.
Atmosphere: 2
Food: 2
Service: 1
This Wingstop needs to be shut down!! Management is horrible the staff is unprofessional. They messed up on my order several time then talking about I have to wait for management to call. Then the manager never calls. The place is so dirty everything need to be cleaned. The drink machine is always out of order but they don’t they still charge you for a drink you very receive!! I ask for the corporate number they talking about we don’t have one. I will never spend money here again!!!
Atmosphere: 1
Food: 1
Service: 1
Got what kind of food I wanted but messed up the size and count. She even picking up the receipt and looked at it. Was it just for show? 😆 manager was complaining about how some of her staff doesn’t do anything or that they can’t do it right😆😆😂 she made the order checked the receipt and handed me the food🤦 She was talking so much about how bad her employees are and manifested her own failure🤷♂️
Atmosphere: 1
Food: 4
Service: 1
Can management PLEASE clean up the atmosphere in this location. There was a shopping cart with a pole in it, not sure why! Let's get this small town location cleaned up to provide a better dining/take-out experience!
Atmosphere: 1
Food: 4
Service: 4
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