Chick-fil-A

767 Grapevine Hwy, Hurst
(817) 485-3337

Recent Reviews

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John Shaw

Order ice cream today and it tasted sour
it tasted like old milk
I kindly quietly informed the manager about it
Didn’t even apologize or investigate. He just said OK thanks
Hopefully, I don’t get sick

Service: 1

Jennifer Thompson

The staff seems to be a little too high horse attitude for my taste not to mention the fact that they let people who are super toxic come in and just do whatever they want. For example, one time I was walking into the restaurant and someone slammed the door open and ran into my face and screamed. You’re welcome and then ran off and I told the people at Chick-fil-A and they didn’t even care. I said please don’t let him come back here and they ignored me. Regardless, it does seem like that type of person is always drawn to Chick-fil-A. I don’t have problems with other fast food restaurants like I do with Chick-fil-A. It draws a very how do I put it “conservative” crowd of hateful, angry, sad people

Atmosphere: 1

Food: 2

Service: 1

Steve Galloway

Always good and friendly service !

Atmosphere: 5

Food: 5

Service: 5

Tina #purplestmomma

I was in the middle of a family emergency and stopped to get food for my young granddaughter during 5:00 crowd on my way to pick her up. The Manager was training someone so I politely explained I needed to hurry. He helped me pick a kids meal because I couldn't think straight. He could tell I was rattled. He shared a brief story of a similar emergency he recently went through with a happy ending to give me comfort. He was so kind. He wouldn't accept payment and said he hoped everything turned out good. Two other employees wished me a blessed day before I could leave. I had never gone into a Chil-fil-A before, but it was like a religious experience! My finicky 2 year old granddaughter loved the meal and the book included with the meal. Their mac & cheese is her absolute favorite
💯

Atmosphere: 5

Food: 5

Service: 5

Zach Johnson

⭐⭐⭐⭐⭐
Chick-fil-A never disappoints! From the moment you pull into the drive-thru or walk inside, you’re always greeted with fast, friendly, and genuinely caring service. The food is consistently fresh, hot, and delicious — from the perfectly seasoned chicken sandwiches to the waffle fries and nuggets, everything is always on point.

What really sets Chick-fil-A apart is the customer service. The staff is always polite, efficient, and goes above and beyond to make sure your order is right and your experience is great. The restaurant is always clean, well organized, and runs like a well-oiled machine. You truly get amazing quality and service every single time. Easily one of the most reliable and best fast-food experiences out there. Highly recommend!

Atmosphere: 5

Food: 5

Service: 5

Maria Sanchez

Staff is always on point. The manager today went above and beyond , when my little was upset to leave he came with a cow plushy! We love this location.

Frank Woodard

The inside dining room was almost empty, everyone was doing drive through.

Atmosphere: 4

Food: 5

Service: 4

Angelah Nardella

This location sucks. I ordered chicken tortilla soup. It says on the bag tortilla soup yet I got nasty chicken noodle soup. Thanks ugh. Really can't even get 1 item right?! If course by the time I got home it would of been to late to take it back cause they would of been closed.

Atmosphere: 1

Food: 1

Service: 1

william hammer

We all know the food is always good at chick filet. However you want great service. Try the chick filet in NRH off 820. Folks are amazing there.

Atmosphere: 5

Food: 5

Service: 5

Karen Clark

My grandson and I get breakfast here every morning before school. Jen and the rest of the crew make our morning bright and cheerful. They have become more than friends. They are family.

Atmosphere: 5

Food: 5

Service: 5

CJ Bowie

I love Chic-fil-A tenders. Got my great grandson nuggets and waffle fries. Great food.

Food: 5

Service: 5

Kathy Rodriguez

I usually don’t have any issues with this location but today I ordered the tortilla soup and instead of any broth there it was way too thick and lumpy and definitely not worth the extra $3 I was charged. I’m very disappointed especially because I order from here at least twice a week

Atmosphere: 5

Food: 3

Service: 5

Jodi Cramer

This is the slowest Chick fil A with the rudest staff Stacy and Davis. Train your employees to not try and fist fight a customer. Shame on you chick fil a!

Service: 1

Kurt

My go to chicken sandwich, the spicy one.

Atmosphere: 5

Food: 5

Service: 5

Starla Hopper

If I could rate lower I would. So disappointing. Picked

Food: 1

Service: 1

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