Chipotle Mexican Grill
1312 W Pipeline Rd, Hurst
(817) 595-3875
Recent Reviews
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If I could give this place no stars it would have no stars. This was an absolute worst the employees were just laughing and joking behind the counter there was no food in the containers or what my husband had asked for we decide to dine in and all the trash cans are full with overflowing trash there's food all over the floor the tables are just dirty I couldn't even eat my food I got so sick from my stomach. I definitely do not recommend going into this place they do not care about their customers. Disgusting
Atmosphere: 1
Food: 1
Service: 1
It was very busy w hen we got there but they did their best to serve us and get us to our table quickly
Atmosphere: 5
Food: 5
Service: 5
The two ladies that were working the register did not acknowledge the fact that they had a line of 10 plus customers and didn’t say anything about having trouble with the pos machine. Plus the one wearing a hat at the register was being ignorant of the other coworker struggling at the pos machine and decided to step in at the last minute after failing to fix anything…
Atmosphere: 1
Food: 4
Service: 1
Loved my order and the food was very fresh! However they had a new hire and this girl had no respect for my family’s food. She struggled rolling their burritos and I understand that shes new and needs experience, but to laugh and smile as she disrespects the food is pretty bad, and especially posing a risk of spit on the food with all that laughing. Over all really great experience and well 5 stars for atmosphere because its always like that for chipotle
Atmosphere: 5
Food: 5
Service: 3
I consider it super expensive, to buy fast food salad for $22
Atmosphere: 5
Food: 4
Service: 3
Wonderful customer service Tiffany!!!
Thank you
Atmosphere: 5
Food: 5
Service: 5
Check your order!!!! So tired of wrong orders!!!
Atmosphere: 1
Food: 1
Service: 1
So we have to ask for more unless we just want barely half a scoop? That’s crazy. This was so disappointing and just reminds me why you might as well go to Freebirds…
Food: 2
Service: 1
Came here today and spent money for a cold chicken bowl and lumpy, tasteless and cold queso sauce for my chips. The chips was the best part of the meal.
My sister asked for kids meals and was given and charged for 2 adult meals from the incompetent teenagers working at the counter.
Will never come back to any chipotles again.
YUCK!!
Atmosphere: 1
Food: 1
Service: 1
I went here with my girlfriend two days ago and the whole place was a train wreck. The workers didn’t seem like they even wanted to be there in the first place, barely speaking up enough to talk to us when we ordered. Almost ALL of the food bins were cross contaminated with other foods from other bins. Tables were messy, even though the store was mostly empty except for one other person. And to top it off, the both of us got food poisoning. Management needs to do its job and actually fix some of their problems or just shut this place down. I’ve been multiple times in the past and it has ALWAYS been bad. Safe to say this will be my last time going here.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Every time I come to this location, there’s an issue. I have to ask them to clean off the tables because they’re ALL dirty (when there’s not even anyone in the restaurant), and the last time I went, my boyfriend and I got food poisoning. We noticed before eating that nearly ALL the bins down the line had been cross contaminated with something from MULTIPLE other bins. The workers look like they hate their jobs and barely do the bare minimum. Half the time their card reader doesn’t work and they have to “bring the card you’re paying with to the back” for a complete transaction. This place is so sketchy and dirty. We won’t be returning to this location. Management, do your job and read the reviews. None of the other locations are this bad.
Atmosphere: 1
Food: 1
Service: 1
I LOVE chipotle it is my favorite restaurant of all time, the food is perfection of rice, black beans, and cheese, and lettuce. And the chips are so great, I love how the restaurant looks, and the workers and service, though it might be a little bit expensive it’s totally worth it. If you love a mix of spicy or Mexican food, or a picky Mexican eater like me than you will love chipotle
Atmosphere: 5
Food: 5
Service: 5
3.5 stars. Food was decent bc it’s Chipotle. They just have a good product which is tasty. But the chips were stale. Again. I’ve experienced this at other Chipotle restaurants. What is the deal? Also, asked them if they could cut our burrito in half (we were splitting) and they said no. It was weird. Restaurant was a little unkempt.
Atmosphere: 3
Food: 3
Service: 3
I have not been to a Chipotle for over 3 years due to the Manager unprofessionalism AT A DIFFERENT location (Alliance). However, I gave it a try since I was near this location and I would go back if I am near this location and want to eat this again.
Atmosphere: 4
Food: 4
Service: 4
Always love chipotle. The grilled chicken is amazing.
Atmosphere: 4
Food: 5
Service: 5
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