Chipotle Mexican Grill

1312 W Pipeline Rd, Hurst
(817) 595-3875

Recent Reviews

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Dean T.

Carne asada was fresh and flavorful

Atmosphere: 5

Food: 5

Service: 5

beAuty

Shared a chicken bowl with my daughter and we both had diarrhea.. The last behind me mentioned the beans looked soapy I should've know. Also the serving area was disgusting and the guy was pouring the old stuff in a pan with the new fresh items.. I don't think I'll ever go back and the customer servce was noon existent

Atmosphere: 2

Food: 2

Service: 1

Joel Howard

I arrived around at 1024PM and the store was out of about 60% of product. I swore I should have took a picture. I was in rush because I was on break . I so wasted my time. I ended up getting food elsewhere

Atmosphere: 1

Food: 1

Service: 1

Yassine Nomri

This restaurant is slow; I don't recommend it.

A L

Showed up at 10pm every thing was a mess and they were out of most of the meats. Left

Atmosphere: 1

Food: 1

Service: 1

Isaak Rodgers

The chimichurri is so bad. It ruined my lunch, low quality oil, far too wet, didn’t finish.

Javier Guinazu

Had to wait 10 minutes for a drink i never got then another 5 because there wasn’t ice, when the worker brings the ice he drops the entire bucket in the ice and proceeds to stick his bare hands into the ice machine

Atmosphere: 1

Food: 1

Service: 1

Kevin Quintanilla

Anyone with more than a handful of brain cells knows you don’t put an empty cup inside the bag and then SEAL it. And when I asked about it the cashier was rude about it. Either don’t seal the bag or hand me the cup. Simple

Atmosphere: 3

Food: 5

Service: 1

Diego Ramon

Descent Chipotle restaurant. The staff were ok but seemed a bit moody and a little unmotivated at the time I went but overall the rest of the food was good and proper portions were solid. Always ensure you get a perfect full scoop of anything that you add to your bowl. Some Chipotles like to put sloppy small scoops to save money on food so be cautious since you're paying a lot for a quality meal and time.

Atmosphere: 5

Food: 5

Service: 4

Alvarez

Food portion seem to have slim down and the quality of the beef not as good

Atmosphere: 3

Food: 2

Service: 3

Francisco Leung

I came on a Saturday with my kids and ordered 2 Carnitas Bowls and a Kids Chicken Quesadilla. Food tasted as good as expected.

My son's quesadilla was really stuck on the foil. That usually does not happen and we've been to several Chipotles in the area. Other than that, we had a good experience.

Atmosphere: 4

Food: 4

Service: 4

Elizabeth Jimenez

Service sucks…. ordered a quesadilla did not get my chicken. I paid for rice and beans and a tortilla. I could’ve made it at home.

Atmosphere: 4

Food: 4

Service: 1

Dollie Wolford

I love Chipotle, but this location is hit or miss! Maybe they were short-staffed, but there were about five staff members there, and it wasn't a good experience. My husband and I arrived around 7pm, waited in line for a few minutes, and when we reached the counter to order, the guy said they were out of chicken and it would take 10-15 minutes to be ready. We were okay waiting and went to the back of the line until it was prepared.

However, once we returned to the counter to order when the chicken was ready, the guy didn't apologize for the wait or greet us—he said he had to make a ToGo order. I think there should have been another person handling those behind the counter. So now, as he's making my bowl, he decides to add more barbacoa to the bin, and some juice leaks into the queso. I hope no one has a pork allergy.
Overall, I could tell no one there was a team player or willing to help their fellow team members. I believe the guy helping us was overwhelmed, and no one came to assist him. They need to ensure they are fully prepared for a dinner rush because they clearly weren't tonight. We were there for about 30 minutes just to get 2 bowls to go.

Atmosphere: 1

Food: 4

Service: 1

Ou Ssama

Poor service and slow workers

Service: 1

Pumpkin Seed

WHO IN THE WORLD TAKES A WHOLE HOUR TO HAVE TWO KIDS MEALS DONE AFTER THE PICKUP TIME!?!? Genuinely, if you've ever thought about ordering something for pickup, you might as well just go in store and be out quicker. ( And blaming on a rush is insane. I've ordered when there wasn't a rush, and when I got to the store the people in the frount were just talking even after asking for my order SINCE I WAS THE ONLY PERSON IN THE STORE AT THE TIME!!!)

Atmosphere: 2

Food: 5

Service: 1

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