Whataburger

5012 Gattis School Rd, Hutto
(512) 670-9189

Recent Reviews

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rosie garza

I ordered 1 Whataburger with everything took them 30 minutes!! was ready to walk out when they came to my table no apology !!

Atmosphere: 5

Food: 5

Service: 1

George Habib

Placed a late night online order. My wife and I wanted some comfort food after a super long week. When arrived there was no one at the store, the cashier was in the back chit chatting with others. When he finally showed up to the front and I inquired about my online order he asked me to take a seat and when the order is ready it will be placed on the rack with all other delivery companies. After waiting for a very long time I approached him again and he said that “they’re working on it”. It was only 2 burgers and fries. Nothing too complicated. Eventually he handed me a bag without saying anything. Seriously how long does it take to make a burger? Could have literally fired up the grill, gone to HEB, get all the ingredients, made a patty from scratch, fried some fries and ate it all within the same timeframe.

Atmosphere: 3

Food: 3

Service: 1

Steven Taylor

The burger was good but, they forgot my fries. I saw it after I was gone so I did not go back

Atmosphere: 5

Food: 4

Service: 4

Liz Rzasa

Went through the Drive thru yesterday ordered a burger w/o cheese got the buns with no patty went back and they took a whole 10 min to give me a cold burger with cheese. I just asked for my money back . I won't be eating there again. There were 2 other customers in there complaining as well. I'll start going to the In-n-Out and McDonald's. Yay

Food: 1

Service: 1

vm keeler

I got a big fish, bit in to a sandwich full of salt. Fries were cold. Now the sandwich had a good portion of fish but was just too salty for me.

Food: 2

Service: 4

Shelly Herron

Fast and friendly service

Atmosphere: 5

Food: 5

Service: 5

Manuel Garza

Is there any way I can leave zero stars? I tried to order on the app and the system was down as always. Went in and the employee behind the counter asked me “what do you want?” How about food? It took 40 minutes to get my food and when we get it, the lettuce is soggy and old. Not to mention no one there wanted to refill the ice machine, so I had to keep giving them my cup for ice. No wonder AI is going to replace human workers. I used to love Whataburger and I’ve given y’all multiple chances to bounce back, but I am done with this place.

Atmosphere: 1

Food: 1

Service: 1

Kevin McNease

Can't go wrong with Whataburger!

Atmosphere: 5

Food: 5

Service: 5

Will

I believe this place has potential, but I feel there are some areas for improvement, particularly regarding customer feedback. It seems that the owners or managers might not be actively responding to reviews, which could enhance the overall experience for guests.

I typically order a salad here, as it's a great option when I'm pressed for time and need a quick meal. However, I've noticed that when I order ahead through the app, the estimated time for my food to be ready is often not accurate. I usually arrive about 10 minutes after the suggested time, but unfortunately, my order isn’t ready yet. It seems like the food is prepared only upon my arrival, which defeats the purpose of ordering ahead.

I really appreciate the convenience of the app and the food itself; it would be great if these aspects could be optimized for a smoother experience. Just my two cents!.

Atmosphere: 2

Food: 4

Service: 2

MoGar

It's a whataburger enough said. If you're new to Texas and looking for fast food, it speaks for it's self.

Atmosphere: 5

Food: 5

Service: 5

Jan Jan

Great original Texas burgers here. Fries are amazing all the time. The best fries I’ve ever had in this area. Highly recommend grilled chicken sandwich it’s so delicious. Highly recommend

Atmosphere: 5

Food: 5

Service: 5

Laura Kuenstler

Hamburgers were overcooked and the edges were hard.

Atmosphere: 3

Food: 3

Service: 4

Ruth Bambrick

Best burgers around and the breakfast sandwiches are the best!!

Atmosphere: 3

Food: 4

Service: 4

Margaret Marazzo

As an avid Whataburger-loving family, we just visited the drive through at the Hutto location for the first time, and what a HUGE disappointment! Our order was $61 and change, so we spent some coin on 4 meals tonight. At the window, the kid tried to charge me for both my order and the one behind me-he was obviously confused and in over his head, and there was nobody else close by to step in. On the drive home, my son got soda all over his lap because the same confused window guy didn’t put the lids on the sodas correctly and they spilled all over him, soaked through the paper tray and leaked through the hole In the bottom of the bag they were in, resulting in a sticky, wet mess all over the passenger seat and floor of my car.

Fast forward to getting this mess home, and after about 10 minutes of cleaning up said sticky soda disaster, we open the food: My husband’s (‘special of the month’) pico de gallo burger didn’t have any pico on it, and my chicken strip meal was missing fries and one of 3 chicken strips it is supposed to include, and the the gravy is like water.

The Chicago conglomerate that took over our favorite chain several years ago has not done wonders for Whataburger, so we haven’t been going as much, anyway, but when we forget how bad it has gotten and foolishly decide to try them again, we will be driving right past this location in the future-they just don’t have their act together.

Jesse Barrientes

Always good, just now pricey and drive through takes FOREVER !!

Atmosphere: 5

Food: 4

Service: 3

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