Went in there to celebrate my sister's birthday. The gal behind the counter ignored us walking in, which is fine, she was serving 4 Individuals before us - okay, no problem. She was going as slow as molasses in the snow, but whatever. We were sitting there waiting. More people come in and are standing and she started to help them first. So I said "ma'am we have been here waiting" and her response was "the line is here" no signs indicating you had to cue a line or even where that line should be, no attempt to help us, ignored that we'd been waiting 15 min for her to fulfill the 4 ice creams before us, no respect. Just that we werent in a line that we didnt know had to exist so we wouldnt be helped. Decided our party of 7 should just leave and find something else. Extremely frustrating situation though.
Atmosphere: 1
Service: 1
Carolyn Barr
We waited over 15 minutes for the VERY SLOW employee to finish the order before us. We had small children and were trying to keep them occupied. She refused to serve us next because we weren't in line. Mind you we weren't told anything about having to stand anywhere specific in the small shop. Needless to say we walked out and she gave absolutely no cares. There were 7 of us that planned to order. They obviously don't need anyone's business.
Food: 1
Service: 1
Carolyn Harding Barr
We waited over 15 min to order. The employee took the orders of ppl who came in way after us. Told us we weren't in line so we didn't get served. Had 2 smaller kids and celebrating a birthday.
Krystal Merlo
We drove in an hour cause we loved it the last time we were in town. But today wasn’t good. We showed at 1:05 right when they opened. The girl said she was new and couldn’t use the shaved ice machine. But we could order anything else. Well we all wanted shaved ice. But my son wanted a vanilla milkshake. So ordered that. Well guess what she said they don’t have vanilla. They ran out. Well that was a very big let down.
Atmosphere: 1
Service: 1
Tom Tube
Autumn rocks!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mango Shaved Ice, Floats
RedRacoon
There very good for there prices
Linda Derks
Good snowcones . Right by the river .
Bill Brownfield
Best shaved ice I have had in TX. If you are looking for Hawaiian shaved ice with ice cream and cream on top then you will find it here. They also have blue bell and do shakes and floats.
Gabriel Lacey
Best root beer flavored, ice cream stuffed, sweet creme covered, shave ice I ever had!!!
ROBERT “Sawgunner” PILCHER
1st time ever having this and by far amazing I will be back for more. The young lady that was there. Great customer service helped me choose since it was my first time
Parking: Location is perfect right across from the dam and water for the families to have fun. My first time to ever have Hawaiian shaved ice. Amazing
Kid-friendliness: Have a kids sitting area and does party
I like the snow cones but the employee wouldn't take my order correct and proceeded to tell me that that's what I ordered.(I hate ice cream)
Len Boatman
It is hard to mess up Shaved Ice but Ohana's managed to. The service was terrible, the woman serving the shaved ice was surly and the shaved ice was weak. I live near here and won't be back
ROBERT PILCHER
1st time ever having this and by far amazing I will be back for more. The young lady that was there. Great customer service helped me choose since it was my first time
Kid-friendliness: Have a kids sitting area and does party
Parking: Location is perfect right across from the dam and water for the families to have fun. My first time to ever have Hawaiian shaved ice. Amazing
Blake Williamson
Love their snow cones!! It's really like snow with great flavor! Optional blue bell ice cream free inside your snow cone and it's delicious! Best place around!
Heliberto Alston
Love this place!! I'll drive an hour and 45min just for the shaved ice.
Went in there to celebrate my sister's birthday. The gal behind the counter ignored us walking in, which is fine, she was serving 4 Individuals before us - okay, no problem. She was going as slow as molasses in the snow, but whatever. We were sitting there waiting. More people come in and are standing and she started to help them first. So I said "ma'am we have been here waiting" and her response was "the line is here" no signs indicating you had to cue a line or even where that line should be, no attempt to help us, ignored that we'd been waiting 15 min for her to fulfill the 4 ice creams before us, no respect. Just that we werent in a line that we didnt know had to exist so we wouldnt be helped. Decided our party of 7 should just leave and find something else. Extremely frustrating situation though.
Atmosphere: 1
Service: 1
We waited over 15 minutes for the VERY SLOW employee to finish the order before us. We had small children and were trying to keep them occupied. She refused to serve us next because we weren't in line. Mind you we weren't told anything about having to stand anywhere specific in the small shop. Needless to say we walked out and she gave absolutely no cares. There were 7 of us that planned to order. They obviously don't need anyone's business.
Food: 1
Service: 1
We waited over 15 min to order. The employee took the orders of ppl who came in way after us. Told us we weren't in line so we didn't get served. Had 2 smaller kids and celebrating a birthday.
We drove in an hour cause we loved it the last time we were in town. But today wasn’t good. We showed at 1:05 right when they opened. The girl said she was new and couldn’t use the shaved ice machine. But we could order anything else. Well we all wanted shaved ice. But my son wanted a vanilla milkshake. So ordered that. Well guess what she said they don’t have vanilla. They ran out. Well that was a very big let down.
Atmosphere: 1
Service: 1
Autumn rocks!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mango Shaved Ice, Floats
There very good for there prices
Good snowcones . Right by the river .
Best shaved ice I have had in TX. If you are looking for Hawaiian shaved ice with ice cream and cream on top then you will find it here. They also have blue bell and do shakes and floats.
Best root beer flavored, ice cream stuffed, sweet creme covered, shave ice I ever had!!!
1st time ever having this and by far amazing I will be back for more. The young lady that was there. Great customer service helped me choose since it was my first time
Parking: Location is perfect right across from the dam and water for the families to have fun. My first time to ever have Hawaiian shaved ice. Amazing
Kid-friendliness: Have a kids sitting area and does party
Restaurantji Recommends
I like the snow cones but the employee wouldn't take my order correct and proceeded to tell me that that's what I ordered.(I hate ice cream)
It is hard to mess up Shaved Ice but Ohana's managed to. The service was terrible, the woman serving the shaved ice was surly and the shaved ice was weak. I live near here and won't be back
1st time ever having this and by far amazing I will be back for more. The young lady that was there. Great customer service helped me choose since it was my first time
Kid-friendliness: Have a kids sitting area and does party
Parking: Location is perfect right across from the dam and water for the families to have fun. My first time to ever have Hawaiian shaved ice. Amazing
Love their snow cones!! It's really like snow with great flavor! Optional blue bell ice cream free inside your snow cone and it's delicious! Best place around!
Love this place!! I'll drive an hour and 45min just for the shaved ice.
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