We went for breakfast this morning and while we pulled in the parking lot we had a truck behind us (remember this since this would be important later). Anyways, we pulled into curbside slot number 1 (the rating on the parking lot would be a 1 as well) and we got there at around 10:18. At this time it’s 10:26 and that same truck had already gotten his food and left. At 10:30 everyone had left in the drive-thru and at this time my mom had enough waiting and went inside where she had met with a lady about to head outside to give us our food. Didn’t even ask us and just said,” here you go.” Plus our two hot coffees weren’t filled all the way to the top. Again as someone who worked in the food industry this is bad customer service and bad system. I can understand if you were short-staffed. But I would go to the Whataburger closer in town. It has a shorter wait time and would fill your coffees all the way to the top.
Mandy Brown
They over salted our food to death. My husband's patties were raw. The manager didn't care but had them remake it. To which it was over salted amd even more raw than before! The cherry on top was an employee throwing a fit. Cussing, throwing his headset across the floor. I don't expect waffle house behavior over a mistake on their part. I paid a lot of money for a simple order. Do better, whataburger ingram.
Adrian Martinez
Worst burgers in town
T. Hernandez
To many flies inside otherwise not bad
Akram Hassan
Poor management angel Sosa was a man with. No words I asked why my food was late and requested a refund he told me thier was a wait on spicy chicken I asked for a refund he didn't apologize for the wait he didn't care at all just gave me my money I worked for whata burger I know chicken drop time about 8 min I waited for 30 min I will attach the purchase time receipt and the refund time receipt to prove I was thier for my whole lunch break and didn't even get to eat 30 min wait
J Guz
Got a Patty Melt, it was perfect!
MM Masterscross
Amazing Food. Great Customer Service
DL Bradford
I guess I don't get the all the hoopla. Tried the patty melt this time.. is that toast? No care in sandwich prep. A glob of grilled onion and a tiny sauce. Fries have been cold both times we stopped. Line folks should think about how their sandwich tastes....bite by bite. And the sandwich has 940 calories. Yikes!
Asked for just a burger and gave me fries and charged for a meal and they always mess up orders they should atleast lower the price of they are going to serve runny burgers and really salty fries like 10 dollars for a meal outrageous
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burger
Patricia Dickerson
They were about to close made everything fresh and hot
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Mrs. Goss
Bomb breakfast sandwich & AWESOME burgers & always great service 🥰
Atmosphere: 5
Food: 5
Service: 5
Thomas Brittain
Quiet little whataburger on the edge of Kerrville and Ingram.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Onion Rings, Whataburger with Cheese Combo Comes with Fries and Drink, Bacon Burger, Whataburger Spicy Chicken Sandwich, Burger
Megan Seal
I'd like to say that whataburger is a go to location. Food is generally pretty good, but not without having to go back in to get a drive through order fixed. Not sure how to fix that. We just make sure to check everything before driving off. Again food is always good...when it's right.
We went for breakfast this morning and while we pulled in the parking lot we had a truck behind us (remember this since this would be important later).
Anyways, we pulled into curbside slot number 1 (the rating on the parking lot would be a 1 as well) and we got there at around 10:18.
At this time it’s 10:26 and that same truck had already gotten his food and left. At 10:30 everyone had left in the drive-thru and at this time my mom had enough waiting and went inside where she had met with a lady about to head outside to give us our food. Didn’t even ask us and just said,” here you go.”
Plus our two hot coffees weren’t filled all the way to the top.
Again as someone who worked in the food industry this is bad customer service and bad system. I can understand if you were short-staffed.
But I would go to the Whataburger closer in town. It has a shorter wait time and would fill your coffees all the way to the top.
They over salted our food to death. My husband's patties were raw. The manager didn't care but had them remake it. To which it was over salted amd even more raw than before! The cherry on top was an employee throwing a fit. Cussing, throwing his headset across the floor. I don't expect waffle house behavior over a mistake on their part. I paid a lot of money for a simple order. Do better, whataburger ingram.
Worst burgers in town
To many flies inside otherwise not bad
Poor management angel Sosa was a man with. No words I asked why my food was late and requested a refund he told me thier was a wait on spicy chicken I asked for a refund he didn't apologize for the wait he didn't care at all just gave me my money I worked for whata burger I know chicken drop time about 8 min I waited for 30 min I will attach the purchase time receipt and the refund time receipt to prove I was thier for my whole lunch break and didn't even get to eat 30 min wait
Got a Patty Melt, it was perfect!
Amazing Food. Great Customer Service
I guess I don't get the all the hoopla. Tried the patty melt this time.. is that toast? No care in sandwich prep. A glob of grilled onion and a tiny sauce. Fries have been cold both times we stopped. Line folks should think about how their sandwich tastes....bite by bite. And the sandwich has 940 calories. Yikes!
Atmosphere: 2
Service: 4
Its a burger
Very disrespectful.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Whataburger
Restaurantji Recommends
Asked for just a burger and gave me fries and charged for a meal and they always mess up orders they should atleast lower the price of they are going to serve runny burgers and really salty fries like 10 dollars for a meal outrageous
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burger
They were about to close made everything fresh and hot
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Bomb breakfast sandwich & AWESOME burgers & always great service 🥰
Atmosphere: 5
Food: 5
Service: 5
Quiet little whataburger on the edge of Kerrville and Ingram.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Onion Rings, Whataburger with Cheese Combo Comes with Fries and Drink, Bacon Burger, Whataburger Spicy Chicken Sandwich, Burger
I'd like to say that whataburger is a go to location. Food is generally pretty good, but not without having to go back in to get a drive through order fixed. Not sure how to fix that. We just make sure to check everything before driving off. Again food is always good...when it's right.
Atmosphere: 4
Food: 4
Service: 4
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