I wasn't too happy about the pretzel... They tasted old and the people rushed you
Brittney Funches
20 minutes until closing lady states she doesn’t want to add anymore lemonade to the container even tho it was half full. Laziness at its finest
Rickey Ward
Goo5 spot.. Crew very professional and courteous. The mini pretzel dogs , made with beef are very very good the pretzel is soft and cooked to perfection.
Brian Barrientos
(5/17/23) horrible service for delivery drivers. Do not delivery from here. We do them a favor not the other way around. I been coming here over 5 time to get a delivery order. All of the time, they are never busy. However they always take long to do order that have been placed way before I ever received them and drive to store. They need us for extra sales trough delivery yet they don’t value your time or the company time.
Denise Wilhelm
I went near to buy pretzels and And she charged my card ,then she said it didn't Go,so I'm look in my account to see if my account was charged and it was,so I show her, she said no,and didn't give me my pretzel, so I said can I get a cancelation Reset she said no so I call my bank and she says it is charged and the bank just wanted to confirm that she didn't give me the pretzel she so busy running me away like garbage, so bank says she so Rude and bad customer service.12/20/22 Auntie anne's up stairs
Martha Mendoza
This is not acceptable! My granddaughter had to eat only the part that wasn't burnt. Shame on you for selling them burnt ... Your mistake, your loss and not the customers.
Johanna Bonilla
Horrible customer services, not coming back to this store AA-TX-139-1-IL server Martha A.Date 5/9/22Order# 267641721
Gregoria Zuniga
Excellent prices
HighClass Queen
Over charged on everything n the receipt has 12 extra taxes
Bri_is_bre
Ordered from this location on the websiteDue to me not feeling well the past week I wanted to stay inside this weekHowever orderWas not delivered fresh n hot ! And Lemonade completely watered downDon’t even think about contacting customer service on the site about delivery ..(there are no options )!!!!! Calling the specific location was no help as they spoke minimum EnglishAfter reading reviews I should’ve steered away20$ wasted
The pretzels are really good, but unfortunately that is the only good thing about this location. The customer service is not great, most of the workers don't really speak English. Asking questions is out of the question. If you want to order a bucket of pretzels I have been told no and have even gotten eye rolls because they didn't want to make it. Also if you like using the app and ordering before you get there, don't bother they never look at it. When you get there to pick up the order they know nothing about it, so your going to end up waiting either way. They also don't like to scan your code so you can get points on the app, and then when I try to scan my receipt in later it hardly ever works. Even though this location isn't great, if you have never tried the almond pretzel you definitely should they are delicious.
Follow me Bri_is_bre
Ordered from this location on the websiteDue to me not feeling well the past week I wanted to stay inside this weekHowever orderWas not delivered fresh n hot ! And Lemonade completely watered downDon’t even think about contacting customer service on the site about delivery ..(there are no options )!!!!! Calling the specific location was no help as they spoke minimum EnglishAfter reading reviews I should’ve steered away20$ wasted
B M
Always happy about the stuff
Kristen U.
It was very busy with only 2 workers. Given this mall does not have a food court. Workers did there best. They got some orders mixed up though. Pretzels were a little burnt but better than nothing because there wasn't anything else to eat. One thing that brought my attention was how the sausages were wrapped in a towel on the counter. To me that was a bit strange.
I wasn't too happy about the pretzel... They tasted old and the people rushed you
20 minutes until closing lady states she doesn’t want to add anymore lemonade to the container even tho it was half full. Laziness at its finest
Goo5 spot.. Crew very professional and courteous. The mini pretzel dogs , made with beef are very very good the pretzel is soft and cooked to perfection.
(5/17/23) horrible service for delivery drivers. Do not delivery from here. We do them a favor not the other way around. I been coming here over 5 time to get a delivery order. All of the time, they are never busy. However they always take long to do order that have been placed way before I ever received them and drive to store. They need us for extra sales trough delivery yet they don’t value your time or the company time.
I went near to buy pretzels and And she charged my card ,then she said it didn't Go,so I'm look in my account to see if my account was charged and it was,so I show her, she said no,and didn't give me my pretzel, so I said can I get a cancelation Reset she said no so I call my bank and she says it is charged and the bank just wanted to confirm that she didn't give me the pretzel she so busy running me away like garbage, so bank says she so Rude and bad customer service.12/20/22 Auntie anne's up stairs
This is not acceptable! My granddaughter had to eat only the part that wasn't burnt. Shame on you for selling them burnt ... Your mistake, your loss and not the customers.
Horrible customer services, not coming back to this store AA-TX-139-1-IL server Martha A.Date 5/9/22Order# 267641721
Excellent prices
Over charged on everything n the receipt has 12 extra taxes
Ordered from this location on the websiteDue to me not feeling well the past week I wanted to stay inside this weekHowever orderWas not delivered fresh n hot ! And Lemonade completely watered downDon’t even think about contacting customer service on the site about delivery ..(there are no options )!!!!! Calling the specific location was no help as they spoke minimum EnglishAfter reading reviews I should’ve steered away20$ wasted
Restaurantji Recommends
Always happy about the stuff
The pretzels are really good, but unfortunately that is the only good thing about this location. The customer service is not great, most of the workers don't really speak English. Asking questions is out of the question. If you want to order a bucket of pretzels I have been told no and have even gotten eye rolls because they didn't want to make it. Also if you like using the app and ordering before you get there, don't bother they never look at it. When you get there to pick up the order they know nothing about it, so your going to end up waiting either way. They also don't like to scan your code so you can get points on the app, and then when I try to scan my receipt in later it hardly ever works. Even though this location isn't great, if you have never tried the almond pretzel you definitely should they are delicious.
Ordered from this location on the websiteDue to me not feeling well the past week I wanted to stay inside this weekHowever orderWas not delivered fresh n hot ! And Lemonade completely watered downDon’t even think about contacting customer service on the site about delivery ..(there are no options )!!!!! Calling the specific location was no help as they spoke minimum EnglishAfter reading reviews I should’ve steered away20$ wasted
Always happy about the stuff
It was very busy with only 2 workers. Given this mall does not have a food court. Workers did there best. They got some orders mixed up though. Pretzels were a little burnt but better than nothing because there wasn't anything else to eat. One thing that brought my attention was how the sausages were wrapped in a towel on the counter. To me that was a bit strange.