Burger Street
3401 N Belt Line Rd, Irving
(972) 258-6281
Recent Reviews
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Terrible. Waited at the window then parked and walked in still no service called the corporate number too no help there 😂
Atmosphere: 1
Food: 1
Service: 1
Good service
Always a must when I am home
Atmosphere: 5
Food: 5
Service: 5
Used to go every month for years, but no longer. A few months back they completely screwed up (5 meals) an $80+ order; I think it was someone else's order it was so messed up. Went back and they took forever to remake it. Spent over an hour from the first order we placed until we got the right food. Offered us 2 free meals next time. Tried to reach the owner, he never called back. Called corporate and they didn't even care. 2 people promised to call back and never did. Se la vi.
Atmosphere: 1
Food: 1
Service: 1
I’ve decided that I won’t return. I had been coming a couple times a week. Everytime I come and Yonathan world, i feel like i’m begging for service i’m paying for. He gets annoyed by me asking for more ice and less sweet tea. I will never understand why people get jobs in service when it’s clear they don’t want to be there. He asked me if there was anything else that I wanted and cut me off before I could even finish what I was saying. I get to the window, he gives me my tea and walks off. I waited a couple minutes only to realize he never put the order and the rest of my order wasn’t on the ticket. If you see Yonathan at the window, Drive off! Because he doesn’t want to be there and will treat you as so.
I wasn't even sure if it was open. It looked like either side was a drive thru but I wasn't sure so I just went in. Food was exactly what I wanted. Service was fast and courteous.
Atmosphere: 4
Food: 5
Service: 5
I remember burger meat used to be thinner and favorful...now it is thicker, weird texture, and lacks flavor...what happened!!
Atmosphere: 2
Food: 1
Service: 2
The toilet is outside, and there's no toilet paper, paper towels or soap, and dead roaches everywhere. Idk if this is the toilet the workers use, but I will not be eating here.
Atmosphere: 1
The current staff there is flat out disrespectful. I used to like going but they ruined the experience and the food.
Atmosphere: 1
Food: 1
Service: 1
The worker was rude and didn't speak any english. She was rushing me while i ordered. Then i waited 30 minutes for a simple cheeseburger and i found a fly in my drink. The store was dirty. I don't recommend coming here.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Customer service is not good, Also ate inside once and some employees are treated rudely by others behind window...lack of sanitary upkeep as well as the eating area wasn't cleaned either. food is okay though, although very pricey.
Atmosphere: 1
Food: 3
Service: 1
The insane downgrade of this place is astonishing.
Way more expensive, mediocre at best, and the way they treat employees is unacceptable
Great food! Burgers are amazing and the curly fries were tasty.
Atmosphere: 5
Food: 5
Service: 5
Last couple times I've been in it has not gone well. On 6-5-25 about 4:00 pm I walked in the employee said hello I said hello back started place my order then the drive-thru bell rang she said hang on a second and went over and instead of telling that person to wait she proceeded to take their order start they started their order so I guess they don't need my money. Whataburgers right down the street I know they'll take my money.
What happened to first come first serve???
Service: 1
I came through on my way over to ft worth. Wife got olive burger. I got #2. Asked for extra mayo, extra onion, no pickles, no cheese, add jalapenos. Well. After repeating correctly back to us the specialized burger. I come to find out my burger has NO mayo. A regular amount of onion. Has cheese , *no pickles thank u* and NO JALAPENOS despite them charging it to the receipt. Usually i understand mistakes happen. But we were literally the ONLY PEOPLE in the line from the moment we seen the location to the moment we left. Im too far to turn around now. The burger is good, but the service is very poor. Thanks for taking our extra money and giving us nothing for it. Also the sign says special for the #2 comes with 20z drink. These def are not 20z.
Atmosphere: 3
Food: 5
Service: 1
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