Burger Street
3401 N Belt Line Rd, Irving
(972) 258-6281
Recent Reviews
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The toilet is outside, and there's no toilet paper, paper towels or soap, and dead roaches everywhere. Idk if this is the toilet the workers use, but I will not be eating here.
Atmosphere: 1
The current staff there is flat out disrespectful. I used to like going but they ruined the experience and the food.
Atmosphere: 1
Food: 1
Service: 1
The worker was rude and didn't speak any english. She was rushing me while i ordered. Then i waited 30 minutes for a simple cheeseburger and i found a fly in my drink. The store was dirty. I don't recommend coming here.
Atmosphere: 1
Food: 1
Service: 1
Customer service is not good, Also ate inside once and some employees are treated rudely by others behind window...lack of sanitary upkeep as well as the eating area wasn't cleaned either. food is okay though, although very pricey.
Atmosphere: 1
Food: 3
Service: 1
The insane downgrade of this place is astonishing.
Way more expensive, mediocre at best, and the way they treat employees is unacceptable
Great food! Burgers are amazing and the curly fries were tasty.
Atmosphere: 5
Food: 5
Service: 5
Last couple times I've been in it has not gone well. On 6-5-25 about 4:00 pm I walked in the employee said hello I said hello back started place my order then the drive-thru bell rang she said hang on a second and went over and instead of telling that person to wait she proceeded to take their order start they started their order so I guess they don't need my money. Whataburgers right down the street I know they'll take my money.
What happened to first come first serve???
Service: 1
I came through on my way over to ft worth. Wife got olive burger. I got #2. Asked for extra mayo, extra onion, no pickles, no cheese, add jalapenos. Well. After repeating correctly back to us the specialized burger. I come to find out my burger has NO mayo. A regular amount of onion. Has cheese , *no pickles thank u* and NO JALAPENOS despite them charging it to the receipt. Usually i understand mistakes happen. But we were literally the ONLY PEOPLE in the line from the moment we seen the location to the moment we left. Im too far to turn around now. The burger is good, but the service is very poor. Thanks for taking our extra money and giving us nothing for it. Also the sign says special for the #2 comes with 20z drink. These def are not 20z.
Atmosphere: 3
Food: 5
Service: 1
This is still the best place to get the most bacon on a BLT. Mwah! Yummy! (It does cost about $3.00 more than it did several years ago making it almost twice as much as it was back then. Inflation. What can you say?)
I can tell you, I hope the owner reads this.. the NEWER EMPLOYEES please let them go.. they are not made for fast food restaurants.. the staff they had before was great.. I use to go daily (4 times a day on the weekends) Now even pulling up to the drive-thru and hearing that ladies voice I know my order will be wrong.. please change your Newer employees.. I promise I won't order nothing if I hear there voice... So please do something promptly.
Restaurantji Recommends
Came here last week after not having it in 4 years and the cherry limeade was still as good as I remembered it to be
Decent burgers and a fair price.
The bacon cheeseburger was really good! Fries were fresh and good as well!
Good 🍔
It took eleven minutes for my order to be taken, which was unusually slow. Additionally, my order was still incorrect despite the delay. Considering the price, the quality of the food was mediocre and did not meet my expectations
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