Chick-fil-A

5350 N MacArthur Blvd, Irving
(972) 550-0277

Recent Reviews

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Mr. Sadat

I ordered chicken soup, chicken strips, and a salad. In my salad, they put pork. When I took it back and told them I don’t eat pork, they changed it. But while I was eating, the manager (black lady) came to me and said I must learn how to order. I explained it was only my second time at Chick-fil-A and that I had already told their employee about my order, but she kept repeating that I must “learn how to order.” I told her that I don't have any problem to pay if she was willing to charge me, but she walked away.

I found this very unpleasant and unprofessional, especially without asking any questions first.

This was only my second time eating at Chick-fil-A, and it will also be my last. I would never eat at Chick-fil-A again, even if I were hungry and had no other option.

Atmosphere: 1

Food: 1

Service: 1

Dr. Wendy Darline Ingram

Love this place! Everyone is so kind.

Atmosphere: 5

Food: 5

Service: 5

Miesha Tilley

It was fresh & hot!

Atmosphere: 5

Food: 5

Service: 5

Benjamin Mogendi

It's Chick-fil-A, good food with great service, the end!

Atmosphere: 4

Food: 4

Service: 5

Rashad Pollard

Come in every Saturday to have breakfast love the customer service and they showed me a menu hack

Local Guide Level 10

A wonderful franchise full of nice employees! This food has potential but they really need to cater to a healthier crowd. The population loves delicious foods but today we seek Healthier options! I hope CEO and Team takes in consideration to my review and 60 million views. Keep up the good work guys 👍

Michael Hill

Very busy lunchtime crowd. But with chick fil a. Always worth it. Same great food. Fries were hot today. Service great. Atmosphere great…loved the music. And love the rewards app

Atmosphere: 5

Food: 5

Service: 5

shavaddia tutton

Love this place

Food: 5

Service: 5

Loretta Jackson

First time using the app

Atmosphere: 5

Food: 5

Service: 5

David González

I’d like to take a moment to recognize one of your new employees, Christian. During my recent visit, he provided excellent service and made a great impression as a new team member. Christian was polite, attentive, and handled my order with care and a positive attitude. It’s clear he’s already embracing the Chick-fil-A culture of kindness and professionalism.

Please pass along my appreciation to Christian for making my visit enjoyable — he’s a great addition to your team!

Atmosphere: 5

Food: 5

Service: 5

Jesus Velasquez

Delicious

Atmosphere: 5

Food: 5

Service: 5

Nigel McGregor

Let’s be real, you don’t go to CF for the atmosphere - it’s all about the chicken and seeing how fast they can get you through the drive through. CF has service down to an art…and the chicken! Mmmm

Atmosphere: 3

Food: 5

Service: 5

Mayra E Espinoza

the strawberries are not fresh.

Food: 3

Ashton Tate

Unfortunately, this location for Chick-fil-A is one of the worst in the area we live in, and unlucky for us it’s the closest and still a drive away. This location does not represent the Chick-fil-A brand well at all.

We’ve ordered here around 7 times or so in the last month and of those seven orders about four out of seven were not correctly packed for us in the drive-through line.

- Given a spicy chicken sandwich instead of a regular chicken sandwich. Doesn’t work for those with stomach issues who can’t have spicy food.
- Chick-fil-A sandwich completely missing from the bag even though I paid for it and it’s on the receipt and on the sticker that’s on the bag
- Chick-fil-A biscuit not in the bag, even though it’s on the receipt and on the bag packing label as well
- And no sauces given multiple times even though it’s on the receipt and on the packing label for the bag

Manager told me to call next time, but I have called before for these issues several times and no one ever answers the phone.

Considering we only have ordered here a handful of times over the last month and almost all of our orders were wrong, the accuracy of the people packaging peoples orders is absolutely abysmal at this location and unacceptable for the Chick-fil-A brand. At other locations you usually don’t have to check every single bag given to you in the drive through line. Looks like at this one you will have to order they will take your money and not give you anything or give your wrong products. Taking money from customers and not giving them the food they paid for IS STEALING.

There is no excuse for a Chick-fil-A having such bad service whenever it comes to what they’re paying for in the drive-through line. DO BETTER.

Service: 1

Architype

I mean as far as fast food places go it's okay. I don't understand the craze. There was a lineup to get in the drive-thru.

Atmosphere: 3

Food: 4

Service: 5

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