Chicken Express

609 W Airport Fwy, Irving
(972) 255-4800

Recent Reviews

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Ashlee Chavez

Recently bought 2 meals here. Neither myself, nor my son could eat it all. Dry and no flavor. Fries weren't even good. Not sure how this place is still around.

Appointments Choicesvcs

They food is no longer fhresh. Look like they just reheat the food before serving it

Kaci Hawkins

Food was pretty decent but their attitudes were awful. Asked the lady at the window for extra silverware and she rolled her eyes, shook her head and walked away. Refused extra napkins. Guy who took my payment was also rude and shut the window halfway through me asking for extra napkins, which is why I had to ask the women who was not kind whatsoever. Managers better get your staff before I do

Cody Bowles

The employees made our chicken even though they were about to close. Props to the team working on our food on May 17th, 2025, they deserve a raise.

Jose Vallejo

I wish they had some in Arizona!

Travis Jay

I recommend asking for freshly cooked chicken cuz they just gave me some what tastes like Tuesday old chicken

Atmosphere: 3

Food: 4

Service: 4

INita White

I was given the incorrect order initially. Handed it back, and the young man was confused. He was too busy playing around instead of making sure orders were correct. He was pleasant, I'll give him that. He asked another employee what my order is (family order of hush puppies; he took my order via drive-through). He forgot to drop them. How do I know? He gave me oil saturated, not fully cooked puppies. I attempted to air fry but was extremely disappointed and disgusted. Pic is of half raw / half air fried. I threw most away.

Atmosphere: 2

Food: 1

Service: 1

Kimberly Payne wilson

This is a wonderful place to eat at. This is a one of a kind place. The food is great and all employees are very sweet and go above and beyond to make sure you have a great dining experience.

Kid-friendliness: Great place fir the whole family. Very kid friendly

Wheelchair accessibility: I'm in a wheelchair myself and it is wheelchair friendly. The restrooms also has ample space for the chair as well

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mashed Potatoes Gravy, Fried Gizzards with a Side of Okra, Cole Slaw, Gravy, Fried Okra, Corn on the Cob, French Fries, Corn Nuggets, Liver Gizzard Combo

Brandon Taylor

Served me old food

Atmosphere: 2

Food: 3

Service: 3

Eric D. Glover

Shocking!!! I just pulled up once again and guess who’s out of chicken. How does this place stay open

Service: 1

Reginald Campbell

If I could give this place less than a one star I would. EVERY NIGHY I stop by they’re out of chicken and it’s a 20 minute wait. I can every now and then buy this happens way too much. Service is horrible here

Food: 3

Service: 1

Frank Alvarez

Took my order to go and while the place could have used a cleanup, it wasn't horrible. What was not great was my #1. Prices went up, tender size waaaaay down.

Atmosphere: 1

Food: 2

Service: 3

William Petit

Good attention

Food: 3

Saundra D.

I discovered Chicken Express about two months ago, I go there twice a week. The manager, Salinas is very welcoming, very professional, funny, and has the best customer care. The food is always fresh and delicious, the team has the same welcoming attitude and very professional. It is always very clean in the dining room and food prep area.

Salanis and his team ensures great customer care! Thank you for always providing a great customer experience for me and my family.

Atmosphere: 5

Food: 5

Service: 5

Griselda Rodriguez

I ordered a roll and got a biscuit. What a tiny biscuit, the fork is bigger. And ordered creamy corn it tastes like is not good. The chicken is extra crispy

Atmosphere: 3

Food: 1

Service: 4

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