Food is well, service is terrible, atmosphere is eh. Every employee is rude, annoying, and pokey. They look at you trying to catch you do something against this made-up rules like no drink sharing. Just straight up greed trying to prompt other customers to pay an extra drink. Manager is not good, employees aren’t either. This place had deteriorated in every aspect.
Atmosphere: 1
Food: 4
Service: 1
La bori Sanjuan
Miguel has great customber service
Atmosphere: 5
Food: 5
Service: 5
gabriel
The cashier was incredibly rude with no context. We came in very happy and polite and her attitude was as if we were bothering her. She was struggling to use the cash register and took out her frustration on us and it was unprofessional. I think she was even the manager because she was the only one in a red shirt. I didn't catch her name but she is a middle aged woman, brown roots, blonde hair. We always come here and even though the customer service is never 10/10 we have never been treated rudely.
Atmosphere: 1
Food: 5
Service: 1
Richard Brown
1 out of 11, all flavors were available
Mary Parastar
Fresh pizza
Joseking Normal
Yall, should cut your phone line y’all just wasting money on Phone payments, because y’all are not even even using it called no answer like always
Service: 1
Angeles Bernadino
They never answered the phone at all I called 5 times and the supervisor its not nice at all
Joel “Turbo” Purifoy
It's okay, more expensive than it should be, but it's okay
Atmosphere: 2
Food: 3
Service: 2
Alex Sagcal, MBA.
We couldn't decide where to eat. We never come to this part of DFW. It was like a beacon in a fog. The CiCi's Sign. Thank goodness! The restaurant was clean, organized, and the food was delicious as always. My favorite today was the Cinnamon Rolls. My wife loved the Granite countertops.
Atmosphere: 5
Food: 5
Service: 5
SWJ
Don't walk in with your hungry kids for a buffet at 9:30 pm. The manager will let you know buffet is closed.
I enjoyed my hot and fresh food. The employees were very nice. The bathrooms were clean and the game room was behind the dinning area, so the noise wasn't too loud. I will come here more often. Thanks Cici's Team
Atmosphere: 5
Food: 5
Service: 5
Nelly Tieu My
bad experience
Service: 1
Ayan Nur
I had a very disappointing experience at this location on August 1st around 3:24 PM. As soon as I walked in with my children, the cashier made an inappropriate comment about how many kids I had, then questioned their ages. While grabbing our cups, the manager accused me of not paying for two kids — even though I had paid for one as an adult and the youngest is only 2 years old. She spoke rudely and told the cashier, “Yeah, make her pay” after handing the cashier $20. I decided to leave , When I asked for a refund and her name, she scribbled it down, and when I politely asked her to write it clearly, she said, “Oh, you don’t know how to write or read?” Completely unprofessional and disrespectful — especially in front of my children. I left without eating. I won’t be returning.
Atmosphere: 1
Food: 2
Service: 1
Nairobi Rossi
Manager , Belinda or melinda , has attitude and didn't feel welcomed in there she was rushing us and didn't attend our needs kindly.
Service: 1
Toghrul Maharramov
Food is fine. I was bought buffet and eat there. And in the end when I wanted take 3 slices with me, they wanted to charge me for an extra 9.99. But in another branches they charge 0.75$-1$ per slice. And special pizzas very small.
Food is well, service is terrible, atmosphere is eh. Every employee is rude, annoying, and pokey. They look at you trying to catch you do something against this made-up rules like no drink sharing. Just straight up greed trying to prompt other customers to pay an extra drink. Manager is not good, employees aren’t either. This place had deteriorated in every aspect.
Atmosphere: 1
Food: 4
Service: 1
Miguel has great customber service
Atmosphere: 5
Food: 5
Service: 5
The cashier was incredibly rude with no context. We came in very happy and polite and her attitude was as if we were bothering her. She was struggling to use the cash register and took out her frustration on us and it was unprofessional. I think she was even the manager because she was the only one in a red shirt. I didn't catch her name but she is a middle aged woman, brown roots, blonde hair. We always come here and even though the customer service is never 10/10 we have never been treated rudely.
Atmosphere: 1
Food: 5
Service: 1
1 out of 11, all flavors were available
Fresh pizza
Yall, should cut your phone line y’all just wasting money on Phone payments, because y’all are not even even using it called no answer like always
Service: 1
They never answered the phone at all I called 5 times and the supervisor its not nice at all
It's okay, more expensive than it should be, but it's okay
Atmosphere: 2
Food: 3
Service: 2
We couldn't decide where to eat. We never come to this part of DFW. It was like a beacon in a fog. The CiCi's Sign. Thank goodness! The restaurant was clean, organized, and the food was delicious as always. My favorite today was the Cinnamon Rolls. My wife loved the Granite countertops.
Atmosphere: 5
Food: 5
Service: 5
Don't walk in with your hungry kids for a buffet at 9:30 pm. The manager will let you know buffet is closed.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I enjoyed my hot and fresh food. The employees were very nice. The bathrooms were clean and the game room was behind the dinning area, so the noise wasn't too loud. I will come here more often.
Thanks Cici's Team
Atmosphere: 5
Food: 5
Service: 5
bad experience
Service: 1
I had a very disappointing experience at this location on August 1st around 3:24 PM. As soon as I walked in with my children, the cashier made an inappropriate comment about how many kids I had, then questioned their ages. While grabbing our cups, the manager accused me of not paying for two kids — even though I had paid for one as an adult and the youngest is only 2 years old. She spoke rudely and told the cashier, “Yeah, make her pay” after handing the cashier $20. I decided to leave , When I asked for a refund and her name, she scribbled it down, and when I politely asked her to write it clearly, she said, “Oh, you don’t know how to write or read?” Completely unprofessional and disrespectful — especially in front of my children. I left without eating. I won’t be returning.
Atmosphere: 1
Food: 2
Service: 1
Manager , Belinda or melinda , has attitude and didn't feel welcomed in there she was rushing us and didn't attend our needs kindly.
Service: 1
Food is fine. I was bought buffet and eat there. And in the end when I wanted take 3 slices with me, they wanted to charge me for an extra 9.99. But in another branches they charge 0.75$-1$ per slice. And special pizzas very small.
Atmosphere: 3
Food: 4
Service: 3
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