Worst service experience. They accepted my order, but when I arrived for pickup, they simply said the item was not available because they were busy. No prior call, no message, no update. This was a complete waste of my time and very unprofessional. If you can’t handle orders during busy hours, don’t accept them in the first place.
Aashita Saraf
The lady at the front i guess her name is Ishita( which i’’m probably sure wasn’t the right one, as the owner didn’t want to reveal her right one). She is extremely unprofessional incompetent and rude. She has no manners to speak with the guest and had no courtesy to even apologise after messing up our order. The owner himself mentioned that the she is not very professional and i believe him. I even wonder if she’s allowed to even work here. She’s atleast not fit to work in Customer Service Arena at all. I was a regular customer ordering on uber eats from here for almost a month and half now but yes it’s a done deal for me. Good luck to the restaurant keeping such kind of horrible and rude staff who don’t care about their customers at all.
Atmosphere: 1
Food: 1
Service: 1
Guru Prasanth Prabhakaran
I had an excellent experience here! The food was delicious, the portion sizes were perfect, and the staff was incredibly friendly and attentive. The ambiance was warm and inviting, making it a great place for both casual meals and special occasions. Overall, a wonderful dining experience—I will absolutely return!
Atmosphere: 4
Food: 5
Service: 5
sai kushal
The best Irani Chai in irving.
Atmosphere: 5
Food: 5
Service: 5
Praneeth Kumar Velmala
Loved chicken biryani here❤️
Aravind Reddy Eemani
Tried vijayawada biryani, very good
Atmosphere: 5
Food: 5
Service: 5
Manvitha Chinthalapally
Great place ! Biryani was awesome.
Atmosphere: 5
Food: 5
Service: 5
William Jr
Good food and friendly service. Definitely must try samosa with tea 😀
Bhargav Kumar
Worst quality chicken and food.!! EAT AT YOUR OWN RISK!! Before the owner brushes off this as one time thing, I am a regular at Desi Bites. Been visiting for over 3 months now. Sadly, The quality of food stooped from 5 star to 0 within 3 months. I have ordered DB special boneless chicken biryani from Uber Eats. I noticed that chicken was not fresh. The pieces were so rubbery. Eating this will only cause customers lot of side effects. Hence, I’m writing this review to save others from these food places. The chicken was made definetely 3-4 days ago or even past. And the spices were so badly out. The oil was literally poured on biryani. There were no onions and lime. Raita was poorly made. This had been happening for quite sometime and even informed the front desk folks about the food quality. Yet no action was taken.
I’ll be filing a complaint with FOOD SAFTEY AND INSPECTION SERVICE also reported it to local health departments.
Food: 1
Davontae Thompkins
Don’t come here , food is oily and unclean . I’ve seen in the back please do not eat here
DO NOT COME HERE , THE FOOD TERRIBLE GRAUDY GRUDDY I DONT KNOW HER NAME BUT SHE SAID IF I ORDER UBER EATS I GET BUY ONE GET ONE FREE . I TOLD HER IM HERE I CANT DO THAT BUT I COULD WRITE YOU TWO 5 STAR REVIEWS . SHE SAID “LET ME ASK” THEN TOLD ME NO . WHERE IS THE COMMUNITY HELP AT WILL NEVER COME AGAIN . JUST NASTY . AND THEY SMOKE ON THE SIDE OF THE BUILDING . I HAD CHILDREN WITH ME . UNPROFESSIONAL AND UNCLEAN
Atmosphere: 1
Food: 1
Service: 1
Ehtesham S
Best Irani chai in town and haleem was yum😋
Atmosphere: 4
Food: 5
Service: 4
Aarthi Babu
Guys please don’t go and eat in Desi bytes very poor ,today I bought samosa there …in that samosa plastic particles are there I attached the picture over there ,my kid had samosa and he spitted he told something is there he told after we checked we got to know ,be careful while you eating there
Atmosphere: 1
Food: 1
Service: 1
vimala y
I really had a great vibe here. Staff is really friendly. Felt very fresh chicken Dum biriyani. Must visit place
Atmosphere: 5
Food: 5
Service: 5
venu gopal
I ordered mutton biryani on Tuesday, which is 9.99$, that is not biryani but pudhina rice and mutton in the rice was curry from may be previous days, if you can’t offer fresh food don’t even sell it. You are ruining someone’s day.
Worst service experience. They accepted my order, but when I arrived for pickup, they simply said the item was not available because they were busy. No prior call, no message, no update. This was a complete waste of my time and very unprofessional. If you can’t handle orders during busy hours, don’t accept them in the first place.
The lady at the front i guess her name is Ishita( which i’’m probably sure wasn’t the right one, as the owner didn’t want to reveal her right one). She is extremely unprofessional incompetent and rude. She has no manners to speak with the guest and had no courtesy to even apologise after messing up our order. The owner himself mentioned that the she is not very professional and i believe him. I even wonder if she’s allowed to even work here. She’s atleast not fit to work in Customer Service Arena at all. I was a regular customer ordering on uber eats from here for almost a month and half now but yes it’s a done deal for me. Good luck to the restaurant keeping such kind of horrible and rude staff who don’t care about their customers at all.
Atmosphere: 1
Food: 1
Service: 1
I had an excellent experience here! The food was delicious, the portion sizes were perfect, and the staff was incredibly friendly and attentive. The ambiance was warm and inviting, making it a great place for both casual meals and special occasions. Overall, a wonderful dining experience—I will absolutely return!
Atmosphere: 4
Food: 5
Service: 5
The best Irani Chai in irving.
Atmosphere: 5
Food: 5
Service: 5
Loved chicken biryani here❤️
Tried vijayawada biryani, very good
Atmosphere: 5
Food: 5
Service: 5
Great place ! Biryani was awesome.
Atmosphere: 5
Food: 5
Service: 5
Good food and friendly service. Definitely must try samosa with tea 😀
Worst quality chicken and food.!! EAT AT YOUR OWN RISK!!
Before the owner brushes off this as one time thing, I am a regular at Desi Bites. Been visiting for over 3 months now.
Sadly, The quality of food stooped from 5 star to 0 within 3 months.
I have ordered DB special boneless chicken biryani from Uber Eats. I noticed that chicken was not fresh. The pieces were so rubbery. Eating this will only cause customers lot of side effects. Hence, I’m writing this review to save others from these food places.
The chicken was made definetely 3-4 days ago or even past. And the spices were so badly out. The oil was literally poured on biryani. There were no onions and lime. Raita was poorly made. This had been happening for quite sometime and even informed the front desk folks about the food quality. Yet no action was taken.
I’ll be filing a complaint with FOOD SAFTEY AND INSPECTION SERVICE also reported it to local health departments.
Food: 1
Don’t come here , food is oily and unclean . I’ve seen in the back please do not eat here
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
DO NOT COME HERE , THE FOOD TERRIBLE GRAUDY GRUDDY I DONT KNOW HER NAME BUT SHE SAID IF I ORDER UBER EATS I GET BUY ONE GET ONE FREE . I TOLD HER IM HERE I CANT DO THAT BUT I COULD WRITE YOU TWO 5 STAR REVIEWS . SHE SAID “LET ME ASK” THEN TOLD ME NO . WHERE IS THE COMMUNITY HELP AT WILL NEVER COME AGAIN . JUST NASTY . AND THEY SMOKE ON THE SIDE OF THE BUILDING . I HAD CHILDREN WITH ME . UNPROFESSIONAL AND UNCLEAN
Atmosphere: 1
Food: 1
Service: 1
Best Irani chai in town and haleem was yum😋
Atmosphere: 4
Food: 5
Service: 4
Guys please don’t go and eat in Desi bytes very poor ,today I bought samosa there …in that samosa plastic particles are there I attached the picture over there ,my kid had samosa and he spitted he told something is there he told after we checked we got to know ,be careful while you eating there
Atmosphere: 1
Food: 1
Service: 1
I really had a great vibe here. Staff is really friendly. Felt very fresh chicken Dum biriyani. Must visit place
Atmosphere: 5
Food: 5
Service: 5
I ordered mutton biryani on Tuesday, which is 9.99$, that is not biryani but pudhina rice and mutton in the rice was curry from may be previous days, if you can’t offer fresh food don’t even sell it. You are ruining someone’s day.
Food: 1
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