Domino's Pizza
3305 W Walnut Hill Ln, Irving
(972) 255-2257
Recent Reviews
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I got one of the worst pizza .
Atmosphere: 3
Food: 1
Service: 3
Accident places an order for pickup. Tried calling, but they have their number blocked so it keeps saying busy!!! Worst service ever!!!
Atmosphere: 1
Food: 1
Service: 1
Fast just over priced if you order from uber.
Atmosphere: 5
Food: 5
Service: 5
If I could give 0 stars I would, this the 2nd time I’ve had an issue with this location, whether it’s how long the delivery takes or my order being messed up! Tonight, I had guest in town, I ordered 2 separate pizzas different crust different toppings.. it took 40+ mins to deliver my order and I literally stay down the street . Then I get the delivery it’s 2 of the same exact pizza same topping with different crust.. I immediately call the store to tell them about the mess up and I get some manager Camren on the phone telling me it’s an issue with the printer or whatever so they messed up my order even thought he was able to pull up my exact order on the computer .. he then says well I’ll remake your pizzas and have them delivered. I say okay cool no issues, remind you my original order was placed at 5:20pm August 16th, it’s 6:06 when where talking . I said okay so what do I do with these wrong pizzas, at first he says “keep them” then he turns around and says on 2nd thought we have to take them back so it can be accounted for at the end of the night and I have to take pictures of them so it won’t count out of my bonus ect.. which is weird I’ve never heard of that before when I know yall are just gonna throw them away . So then I wait 5 mins and call back and Sean answers and im asking for the manager, he puts me on hold for like 3 mins and comes back and takes my name and number down and says the manager will call me back , so I ask him could I ask a question real quick and he goes “Well you have to be really quick because we’re extremely busy” which I felt was rude as crap especially when I just spent almost $40 on a messed up order, so i reiterate what Camren told me and ask him he literally says he doesn’t know how things are ran up there so he’ll have the manager call me back . Then 5 mins later Camren calls back saying he’s the manager and I try to ask him about the pizzas bc at this point everybody’s starving .. he says “yes didn’t we just speak on the phone, I told you they are making a new order for you now and if you touch them you won’t get your credit but if you want your credit then I need the pizzas back” which is ridiculous! So now I have hungry company with 2 pizzas that can’t be eaten, but because I didn’t want to get Camren in trouble, I don’t touch the pizza I just leave them and wait for my new order. It’s 6:54 I call , someone answers and immediately puts me on hold for 4mins, I then ask one of my guest to drive me to the location so I can see what’s taking soo long, so I take the pizzas and go 5 mins down the road to the location. I go in put pizzas on counter and Camren helping someone else so when he finally gets to me . It’s 7:05, I’m frustrated and my voice is extremely hoarse from allergies and I’m telling him I’ve been waiting on my order and I’m trying to get an eta because no one is answering . He then tells ask them if the order for the delivery was taken out of the oven? He goes right back there to get them and brings them to me .. so literally I’ve been waiting on a delivery for an hour that was never gonna come ! I think that’s extremely unprofessional and bad customer service all around ! Camren said I could get a $20 credit but I honestly felt I should’ve got it free or something better than that I’m not satisfied and my pizza taste like it’s literally been sitting which it was before I got there! This locations definitely needs to get it together judging by the reviews because one again I place my original order at 5:20 for delivery why is it after 7pm and I had to go get my pizzas I specifically ordered for delivery ? I’m soo disappointed!!
Update, gave them another chance even gave tip and I received my pizza looking like shit ! SMH I give up , added pic of pizza I just got at 11:37pm
Atmosphere: 3
Food: 2
Service: 1
The music added to the nice atmosphere.
Don’t usually order from this location but I’m sure glad I did! Food was amazing! Hot and delicious. Delivery driver was so so sweet. I hate I can’t remember his name. He was an older guy. Anyway 10 of 10 ! Will definitely be ordering from them again!
Food: 5
Service: 5
Drivers are always nice and awesome. The staff in the store are really nice too. Dominos, please pay your employees more than $9-$10 an hour especially those who are in the store don’t drive/deliver as they don’t get as many tips😒🙏🏻
Atmosphere: 5
Food: 5
Service: 5
What kind of pizza is this. It is all burned out
Food: 1
Got my order perfect
No food poisoning like all the othe Domino's have given me
Atmosphere: 5
Food: 5
Service: 5
The worst location
Restaurantji Recommends
i call them to order food and he put me in hold 4 times and after o order he told me i need to pay with the credit card they nevert ask me to pay with credit card over the pahone bad service to order from here.!!!!!!😡😡😡😡😡😡
Very good pizza
Food: 5
This place creates straight bangers! The weekend night crew hands down are making pizzas that put smiles on your stomach.
When I say impressed, that's the least i can do. I've been 5x weekend at night each time, fast, pizza was delicious and the service was great.
I got mad love for what they do and what they create. They waste no time satisfying your hungry. Check out the picture... Thin crust!
Atmosphere: 4
Food: 5
Service: 5
If I could give 0 stars I would! I made a complaint about the wings not being cooked thoroughly and them not putting sauce on the wings and the manager called me and did not take responsibility at all for their operation. Very rude and I do not plan to order from there again
Atmosphere: 1
Food: 1
Service: 1
Better than most of dominos in Irving area .Staff is friendly
Atmosphere: 3
Food: 4
Service: 3
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