El Pollo Loco
4050 W Airport Fwy, Irving
(972) 887-3336
Recent Reviews
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This location is top notch. The food was soooo fresh,, it definitely is as good as my other favorite location on beltline, if not better.....they both are great locations and establishment. You can trust to get a fresh delicious meal here that will keep you coming back. A blessed meal and happy heart, thank you for the wonderful experience.
Atmosphere: 5
Food: 5
Service: 5
Chicken breast tasted kind of weird.
Atmosphere: 4
Food: 3
Service: 4
Terrible service. We arrived and didn’t get attended till 5 min later all the while they are in the back laughing. Food was extremely hot my baby couldn’t eat his Mac n cheese, when I go to return it letting her know it’s for a baby they didn’t even apologize they just said no we have to purchase a new side.
Atmosphere: 1
Food: 1
Service: 1
Their pasta dishes are always cooked to perfection.
Had a hard time ordering in English, and they kind of took advantage of that to scam me. I ordered a combo, but they charged me for an extra large drink without asking. I didn’t even notice until I checked the receipt.
Atmosphere: 1
Food: 2
Service: 1
Everything was fresh and cooked to perfection
Atmosphere: 5
Food: 5
Service: 5
Excellent 👌
Atmosphere: 4
Food: 5
Service: 4
Not 5 stars because food is not affordable but really good
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: A Salad, Pollo Asado
Grilled chicken with hint of citrus. Healthy and tasty
Atmosphere: 3
Food: 5
Service: 4
Food was cold. Ordered two tacos and I understand that it might cool down with what’s put in them but even the Tortilla was cold.
Food: 1
Service: 3
Restaurantji Recommends
Portions were very small ..breast was thigh size..meat was dry. Sides were tasty. AC was broken on a very hot day.. Another restaurant ruined by private equity..
Atmosphere: 2
Food: 2
Service: 4
The food is good here but someone needs to check the drink machine. I have found ants in my drink twice.
Great staff food was delicious
Atmosphere: 5
Food: 5
Service: 5
Nice establishment
Atmosphere: 5
Food: 5
Service: 5
My Fiance recommended this place as she said that she had dined here before. I dont normally bother with places like pollo loco, and usually prefer an actual resteruant, . So we tried it yesterday evening. For two meals we paid over 30 dollars. That bothered me, considering what we ordered which really wasn't that much, we could have gone to Rosa's and gotten more for the same price IMO. Next the Chicken I had was either dried out or had too much fat in it, which I'm not supposed to have, due to Coronary issues. The tortillas were good. So was the rice and the beans. I dont like cabbage but it comes with it. 😞 The drinks were good. But otherwise I was not happy with my dinner and apparently neither was my Fiance, she told me that after we left. The employees were great the place was quiet and well maintained. Plenty of parking. But we're not very likely to go back and opt for Rosa's instead. So I don't know maybe it was just bad timing, late in the day, or the place really has slipped on its quality of food dept, either way they need to seriously re-up their game.or they are going to continue to loose customers. It wouldn't be fair for me to say not to go . So I won't. Give them a try and hopefully you will have a better experience than we did. I'm just not likely to go there again.
Atmosphere: 5
Food: 3
Service: 4
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