This literally just happened04/13/2024 @7:35 amOrdered a Bacon Ultimate CheeseburgerBottom bun has mold on it
Eushunda Kennedy
The drive-thru menu at this location has the "Fan Fave Box" highlighted on the menu (i.e. large picture with price). Yet, when I requested it, I was told they don't sell that. I asked if they ran out b/c it's on the menu marque. She advised me to ask the manager. When I got to the window, I asked if she was the one who took the order. She stated she was not; he was in the back. I stated it was not a male voice that advised me to ask a manager. She got exasperated and said it was here and she said what she said because they don't sell the Fan Fave Box. When I asked for the manager, she said he wasn't there. So, of course, I asked then, "Who is the person you told me was im tha back?" She said, "I don't know. You want any sauces?"They've been rude at this location before, but this was the worst interaction I have had with them. It's crazy to advertise something you don't sell.
Service: 1
mario la rosa
Excellent service, everything fast without waiting for
Atmosphere: 5
Food: 5
Service: 5
Ismael “May1to” Cortez
Fast service just didn’t get my order how I asked for itParking: EnoughKid-friendliness: AvailableWheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Sandra Reyes
I received the most horrible customer service ever. This Cashier was very rude when I asked if they had smoothies! She needs to realize that due to customers, she has a job and should do it with pleasure and kindness.
Atmosphere: 1
Food: 2
Service: 1
Sandra Lazo
I received the most horrible customer service ever. This Cashier was very rude when I asked if they had smoothies! She needs to realize that due to customers, she has a job and should do it with pleasure and kindness.
Atmosphere: 1
Food: 2
Service: 1
Reyna Delgado
Quick, great customer service even with just one person working the inside and drive thru during the week day morning breakfast rush. She deserves a huge pay increase!
Anthony Reyes
Worst Jack in the box I've ever gone to, and i love Jack in the box. I've been a long-time customer. It was definitely one of the worst customer service I've experienced, and the food was almost frozen still.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Egg Rolls, Bacon & Swiss Buttery Jack, Jr Bacon Cheeseburger, Loaded Breakfast Sandwich, French Fries, Jumbo Jack, Two Tacos, Chicken Sandwich
rachel garcia
like thier breakfast sandwich n the churros.Dietary restrictions: diabectic no
Couldn't speak English and good was cold and old we'll never go back
Atmosphere: 1
Food: 1
Service: 1
Christopher Englehart
Probably the nastiest jack n the box Ive ever been too , one of the employees has their car parked in the only handicap spot in the parking lot and it has no handicap placard ... I'm the only one in the restaurant and 2 cars in the drive thru ....
Atmosphere: 1
Food: 2
Service: 2
Recommended dishes: Jumbo Jack
Shannon Daniel
Ordered 8 tacos. The tacos barely had anything in them. Like a spoon full in the entire taco. Threw them
Food: 1
Service: 3
Roselbi Guzman
I went today and got my order wrong. I even repeated my order twice.
Johnny Smith
The service is hit or miss. I have the cashier get mad at me because I was waiting for her to hand me the 2 large cups(drinks) I already paid for, then trying and charge me for 2 additional cups (drinks) after asking for my cups to make my drinks. Sometimes the staff seem to have an attitude for no apparent reason.
This literally just happened04/13/2024 @7:35 amOrdered a Bacon Ultimate CheeseburgerBottom bun has mold on it
The drive-thru menu at this location has the "Fan Fave Box" highlighted on the menu (i.e. large picture with price). Yet, when I requested it, I was told they don't sell that. I asked if they ran out b/c it's on the menu marque. She advised me to ask the manager. When I got to the window, I asked if she was the one who took the order. She stated she was not; he was in the back. I stated it was not a male voice that advised me to ask a manager. She got exasperated and said it was here and she said what she said because they don't sell the Fan Fave Box. When I asked for the manager, she said he wasn't there. So, of course, I asked then, "Who is the person you told me was im tha back?" She said, "I don't know. You want any sauces?"They've been rude at this location before, but this was the worst interaction I have had with them. It's crazy to advertise something you don't sell.
Service: 1
Excellent service, everything fast without waiting for
Atmosphere: 5
Food: 5
Service: 5
Fast service just didn’t get my order how I asked for itParking: EnoughKid-friendliness: AvailableWheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
I received the most horrible customer service ever. This Cashier was very rude when I asked if they had smoothies! She needs to realize that due to customers, she has a job and should do it with pleasure and kindness.
Atmosphere: 1
Food: 2
Service: 1
I received the most horrible customer service ever. This Cashier was very rude when I asked if they had smoothies! She needs to realize that due to customers, she has a job and should do it with pleasure and kindness.
Atmosphere: 1
Food: 2
Service: 1
Quick, great customer service even with just one person working the inside and drive thru during the week day morning breakfast rush. She deserves a huge pay increase!
Worst Jack in the box I've ever gone to, and i love Jack in the box. I've been a long-time customer. It was definitely one of the worst customer service I've experienced, and the food was almost frozen still.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Egg Rolls, Bacon & Swiss Buttery Jack, Jr Bacon Cheeseburger, Loaded Breakfast Sandwich, French Fries, Jumbo Jack, Two Tacos, Chicken Sandwich
like thier breakfast sandwich n the churros.Dietary restrictions: diabectic no
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Rolls, Jumbo Jack
ALL TABLES
Atmosphere: 1
Food: 4
Service: 3
Restaurantji Recommends
Couldn't speak English and good was cold and old we'll never go back
Atmosphere: 1
Food: 1
Service: 1
Probably the nastiest jack n the box Ive ever been too , one of the employees has their car parked in the only handicap spot in the parking lot and it has no handicap placard ... I'm the only one in the restaurant and 2 cars in the drive thru ....
Atmosphere: 1
Food: 2
Service: 2
Recommended dishes: Jumbo Jack
Ordered 8 tacos. The tacos barely had anything in them. Like a spoon full in the entire taco. Threw them
Food: 1
Service: 3
I went today and got my order wrong. I even repeated my order twice.
The service is hit or miss. I have the cashier get mad at me because I was waiting for her to hand me the 2 large cups(drinks) I already paid for, then trying and charge me for 2 additional cups (drinks) after asking for my cups to make my drinks. Sometimes the staff seem to have an attitude for no apparent reason.
Atmosphere: 1
Food: 4
Service: 2