Jimmy John's

118 E John W Carpenter Fwy #120, Irving
(972) 650-0410

Recent Reviews

nick conley

Let me tell you all ,this Jimmy johns is always on point clearly a staff that goes above and way beyond for us customers they can handle a rush with confidence and consistency..man good job fellas ? you all deserve a raise in my book..

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Ham & Provolone

Kenny Rayes

All jimmied out . No more jons to give

Atmosphere: 5

Food: 5

Service: 5

master kennyG

All jimmied out . No more jons to

Atmosphere: 5

Food: 5

Service: 5

Adam Aweida

Straight garbage. Service is

Atmosphere: 1

Food: 1

Service: 1

Diana Stanley

They were closed before 9 pm. Tried to go in and grab a quick sandwich to go and they had already put everything away even though they say they close at 9.

Tiara Cobb

I order from this location almost every week, it took 1.5 hours for ME to have to call and ask about my order just for them to immediately answer saying “I’ve been meaning to call you,my driver said he couldn’t get in touch with you and we voided your order bc we have no more drivers.there’s nothing more we can do.” I literally didn’t receive one phone call and when I asked for them to show me the call log and I’d be at the store he hung up on me.I called several times before he answered again and I asked if he hung up on me.he said he has nothing more to say to me and hung up again. I literally had my phone with me the entire time and I CALLED THE STORE FOR AND UPDATE! Complete unprofessional

Service: 1

Marby Mango

Fast and always fresh tasting.The veggie with extra mayo and medium sweet tea is an excellent go to for me.

Atmosphere: 3

Food: 5

Service: 5

J.D. Martin

Nice workers. Fresh food. I love the unwich. It's the only bread free, lettuce wrapped sandwich in town that doesn't fall to pieces when eating it.

Atmosphere: 3

Food: 5

Service: 5

Faith Moore

The food was ok. The service was great! Travon the cashier was very friendly and had excellent customer service. Would come again if I needed a quick bite to eat!

Atmosphere: 5

Food: 3

Service: 5

Ivone Walker

I Grabbed a sub before an appointment I had in the area. The service was quick, efficient, and easy. The worker was very nice and helpful. Jimmy John’s is good but not worth wild. It just a sandwich that gets the job done. I will say, their jalapeño ranch was great with my Turkey and cheese sub as a dipping sauce.I recommend if needing a quick bit to eat. Hope this helps!

Atmosphere: 4

Food: 3

Service: 5

Paul Camp

Rude employees and worst service of any JJ location ever! To top that off, the store is filthy. Looks to be a LOT of health code violations here.

Atmosphere: 1

Food: 1

Service: 1

Montique Harris

Freshest sandwiches!! I always ordered the veggie and they are always delicious

G O

I've been a loyal customer of Jimmy John's for quite some time, and I've always appreciated their prompt delivery and delicious sandwiches. However, my recent experience with them left me extremely disappointed.I placed an order the night before, with the expectation that it would be delivered between 11:30 AM to 12:00 PM. Unfortunately, the order did not arrive until 12:45 PM, which is a significant delay. To make matters worse, the order was incorrect. We were missing a dessert item, and there were extra sandwiches we didn't order. The icing on the cake was that some of the sandwiches weren't labeled, which led to confusion and frustration.In an attempt to resolve this issue, I called the restaurant to address the missing items and the mix-up. To my surprise, the staff on the other end of the line were far from accommodating. Instead of trying to help, they seemed to slander me for wanting to sort out the missing side orders. The representative I spoke to put me on hold for a staggering 10 minutes, showing a complete lack of understanding about the severity of the situation.After growing increasingly frustrated, I asked to speak to a manager, only to be told that there was no manager available. I inquired about the owner and was informed that they reside in another state. This lack of accountability and oversight was deeply troubling.I hope that someone from Jimmy John's reads this review and takes it as an opportunity to improve their services. This particular location is clearly struggling and in desperate need of help. While I've had many positive experiences with Jimmy John's in the past, this one has left a sour taste in my mouth, and I sincerely hope that they can address these issues to regain the trust of their customers.

Atmosphere: 1

Food: 2

Service: 1

David C

Not freaky fast ... last 2 times ordering here took over an hour and a half to receive my food. For a company that advertises freaky fast delivery, this is unacceptable!

Paul C

Please do not visit this store. On top of it being filthy, the staff is rude and could care less about your service or your food. There are plenty of JJ locations, stay away from this one!

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