McDonald's
8435 N Belt Line Rd, Irving
(469) 276-7973
Recent Reviews
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Every time I go here the fries are terrible. They’re old, re fried, stale, and cold. No salt. Nothing. McDonald’s is known for their delicious fries but this location didn’t get the memo I guess. I’m tired of coming here and hoping the fries will be fresh. Just lazy on their part, it’s take 30 seconds to cook fresh fries.
Atmosphere: 1
Food: 1
Service: 1
There was nobody at the drive thru. There seems to be no one in the store too. They still took my order online. Shameless.
Atmosphere: 1
Food: 1
Service: 1
Very rude. Couldn't get help from staff. They just looked at me and walked off. Needless to say I won't be back
Very poor customer service! Manager was in what looked like her bath robe. Barely spoke English. Google maps and McDonald's app says walk-in opens at 5:00 am but this location opens at 6:00 am. I ordered at 5:30 a.m. and they would not let me in and when they did at 6:00 a.m. they tried to give me the same cold food that I ordered 30 minutes ago. Definitely not recommended!
Atmosphere: 1
Food: 1
Service: 1
This place is across the street from my work Five Guys. There's always car going through there all day non stop. Very fast and friendly service. Very reasonable prices if you use the app.
Atmosphere: 5
Food: 5
Service: 5
Quick hot food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries
I only had a 30 minutes window. This was my only option. They for me in and out in less than 6 minutes!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Big Mac, Fries, Double Cheeseburger, French Fries, Sausage Egg and Cheese Mcgriddles Meal
Nobody speaks English here. They scream at each other in spanish and i can barely understand them when someone is trying to speak English. Please hire people who speak English 🙏
Atmosphere: 1
Food: 1
Service: 1
I usually have a good experience at this store, but today I waited for over 20 min for a cold food. They were extra busy from the Grinch meal, but still was unacceptable. They have a phone number to text or call posted on the wall, so I texted the number and no one responds. Stood at the counter for 10 minutes and was ignored by the bust staff.
Atmosphere: 2
Food: 3
Service: 2
Terrible experience with the app. I paid online for 2 chickens and 1 cone. Drove here only to be told that they don't see my order. Despite me reading out my code and them reading my name back out to me, she said she couldn't help me. She had poor english so I asked if there was a manager or someone with better English. Nope, she was the manager. It seemed like after some back and forth she was going to compromise and make me the food anyways. She comes back to the window to charge me again after I already gave McDonald's. Told her to forget it and drove off home. Why a manager can't even comp food when their system supposedly made a mistake makes no sense to me. Terrible experience.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Manger lazy standing up against wall doing nothing. Lost a sale because he wouldn’t take a customer’s order at the register. Then walks to back (bell at register) nobody at front to help customers get tea (non in front) or condiments.
Atmosphere: 2
Food: 4
Service: 1
Maria Flores was an excellent person loved that she had a smile and greeted us. She asked if we needed any condiments she was excellent makes you wanna come back.
Atmosphere: 5
Food: 5
Service: 5
Rude. Only tried ordering a large coffee and sausage and biscuit and the woman who was taking my order took it and then kept yelling at me to hold on. Meanwhile two cars came in front of me and got their stuff and pulled in front of me. This place sucks with service
Edit: it happened again this morning. Zero customer service.
Atmosphere: 1
Food: 1
Service: 1
Drive through service was very slow. Took over 10 minutes for a mcgriddle combo.
Atmosphere: 1
Food: 2
Service: 1
Very nice n clean place.good for kids
Atmosphere: 5
Food: 5
Service: 5
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