McDonald's
1308 E Airport Fwy, Irving
(972) 438-4883
Recent Reviews
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Let me start off if i could give NEGATIVE stars that would be what i put i will NEVER recommend this location , i come here because its close to were i work and i regret it every time. they ignore curbside all the time. I use it for my convience but it never is convient i end up waiting 20 min to go inside and find out that my food hasnt even been started. Today i visited and went through the drive thru instead only to be told they didnt have any mobile orders i gave them my code to be told it didnt work and i said well maam thats the only thing i was given and she continued to tell me she didnt know. i was finally told to come to the second window after a line had developed and they tried giving me an order that wasnt mine and when i asked for a manager i was told there wasnt one and maybe they would be there at 7am it was 6:30 so i asked for a redfund for her to snatch the food back ( the order that wasnt mine) and she slammed the window as another women proceeded to tell her the ticket was right there on the counter for my order. the staff is really rude and unprofessional and i will tell anyone and everyone about my unpleast experience. i also have reached out to cooperate it looks like thisd is a frachise . just do not visit this location the one off o'conner and 114 is way better.
Atmosphere: 1
Food: 1
Service: 1
This is the worst McDonald's in the state that I have been to. They treat customers like crap inside the restaurant. The second time I was there was late overnight and I was not surprised when I had to wait for 20 minutes just to get 2 simple sandwiches totally disgusting same treatment girl at second window said you no like go elsewhere even I couldn't believe that but she said it and will be calling corporate about the service and reactions from the employees
The guy manager in the night is very rude, also all the employees feels like they dont want to work. I dont care about a food chain but i spent my money and i come here often. This is one of the worse mcd ive even been to.
Maybe I should request extra onions 🧅 because the rate they give me a plain instead is noticeable. 🍔 Anyways they fixed the error and here we are. ⭐⭐⭐⭐
The level of incompetence at this location is absolutely buffaloing. I waited a whole 25 minutes just to get a breakfast sandwich and a hash brown. Now this may be due to me placing a mobile order for pickup in the curbside pickup parking lot, however despite technical difficulties when I went inside to check on my order I was met with hostility disrespect and disregard. A manager that can barely speak English and speaking to other employees talking mess as if I could not understand Spanish. Unfortunately for her I did understand what she was saying as well as another customer.
Atmosphere: 2
Food: 4
Service: 1
Slow workers ignoring people in drive through lane
Horrible location. Nothing is organized here. Long waits, especially when you come inside. The employees treat customers like crap. The act like royalty or like they are the CEO of McDonald’s, horrible attitudes. If they cared as much as about quality of service as they do about Maria keeping the parking lot swept, it would be a much better place.
Atmosphere: 1
Food: 2
Service: 1
Fries suck. The manager Jose doesn’t know any customers service skills what so ever!! No one is at the register! Employees talking and hanging around the back. When you ask to place an orders they always point at the self service order.
Atmosphere: 1
Food: 1
Service: 1
For parents out there you have to know that this is one of the cleanest McDonald’s out there! I am always happy to come here and see the staff making sure that tables and floor is taking care of! The playground does not have the obnoxious tv-computers for kids to play with.
Please management keep it clean!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Cheeseburger
Quick Service!
#LuckyGambin0
Atmosphere: 1
Food: 3
Service: 3
Restaurantji Recommends
I never seen yellow sprite no filters or edits to this photo maybe they need to do some cleaning to those machines once was a favorite spot for me slowly becoming the worst
They are SUPER short staffed at night so have some patience and be nice
I ordered and PAID for a big breakfast with steak...IT WAS WRONG! After I had to wait 20 minutes for my order this morning. I dont mind if they replace my order correctly .
Atmosphere: 2
Food: 1
Service: 1
What’s the point of ordering online if the drive thru line get through faster? It’s also ridiculous how you get I. The drive through line with a mobile order then they make you move to curve side to wait for your food when no one is behind you, absolutely ridiculous. It’s sad that I’d rather drive an extra 5-10 minutes to a way busier location, but is way faster
Atmosphere: 2
Food: 2
Service: 1
Team handling the drive through is joking around not serious. Got the order wrong twice after they made me wait 15 minutes and forgot my order. I have a super simple order but I had to repeat the entire thing twice as if the person at the drive thru was not listening
Atmosphere: 1
Food: 1
Service: 1
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