McDonald's
2410 N Story Rd, Irving
(972) 252-8508
Recent Reviews
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Ordered some chiken strips and there were 3 hairs on the box what the hell thats disgusting hair was light so definitely not mine
The cashier got the order wrong, and didn't want to rectify the mistake she made. We specifically asked if the special mcchicken meal included the chicken nuggets, and she said yes, and then put another kind of mcchicken meal without the chicken nuggets. The cashier stated that she never mentioned that it was included. Never coming back as they couldn't own up to their mistakes or apologize.
Atmosphere: 3
Food: 3
Service: 1
Bad customer service , rude
Ridiculous
Atmosphere: 1
Food: 1
Service: 1
I was waiting in a long line for a long time in the drive-thru, and when it was finally my turn, I was directed to the first window to pay. The girl at the window was just standing there laughing, so I thought maybe I had to go to the next window. When I got there, I explained what had happened to the staff, and they started asking me for a receipt, implying that I was trying to take the food without paying. I told them that nobody had charged me and that I wanted to pay, but no one was helping me at the previous window. Then they told me to go back and get in line again. I’m not trying to steal anything. I was going to pay for my food. If there’s an issue with their system, it wouldn’t hurt to simply open the window and let the customer know what’s going on instead of just standing there laughing.
Atmosphere: 1
Service: 1
I do not recomended it because of the kid of person that is in front of you right now is rude to attended to it bothers you that customers keep coming the food is all good the service is fatal 😩
Today I went for a Carmelo frape and the truth was that it was empty, it had almost no foam
Just passing by, beautifully area
Atmosphere: 5
Food: 5
Service: 5
The most disgusting McDonald’s ever. At the McDrive there are two order stations, and people line up in two queues. One queue moves much faster, while in the other people wait for a very long time and then just leave. When I pulled up, I waited there for 15 minutes and realized that the second station simply wasn’t working.
When I drove up and walked to the window, I asked them why they had two stations if only one was working. They told me they didn’t have enough staff. I said they could at least close the second station, because people are standing there for an hour, or take turns serving both queues. The employee just shrugged.
In the end, I waited for 40 minutes and left without my order — and there was still a huge line of cars behind me waiting in that same lane, while none of the staff seemed to be planning to work on that side.
Service: 1
Garbage food, garbage management, garbage speed
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Fast friendly place
Atmosphere: 5
Food: 5
Service: 5
They never smile and never thank you for coming in and barely greet you. I only come here because it’s convenient from work.
Atmosphere: 1
Food: 4
Service: 1
because there is always something missing in the orders
Great service and quick food! The restaurant was clean, the staff was friendly, and our order came out just right. Perfect spot for a quick and tasty meal.
Atmosphere: 5
Food: 5
Service: 5
Bad customer service needs more workers asap and backed up for a 4 piece nuggets I had to wait 25 minutes for nuggets when it’s a fast food restaurant
Atmosphere: 1
Food: 1
Service: 1
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