McDonald's
4959 N O'Connor Rd, Irving
(972) 717-3141
Recent Reviews
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I mentioned to the manager how different the store is versus a year ago. I noticed smiling happy staff that gave extra attention to customers. Store was very clean and welcoming. The manager mentioned had been there 6 months. We congratulated him and his staff for such a big difference in experience. Even the wrapping and boxing for burgers and Big Macs looked carefully prepared with perfect perportion. Great caring staff make great stores and great food. It trickles down. Congrats on now being one of the best McDonald's out there. What a turn around. I hope owners keep the focus on staff as they are doing now. We will be back now.
Atmosphere: 5
Food: 5
Service: 5
They just made us to wait for 40 min beside the window no action no proper response
Atmosphere: 1
Service: 1
First let me start by saying I am from a 3rd world country and I speak 4 languages. I came and got an order through the drive thru. The lady forgot half my order and then argued with me for 5 minutes in spanish. Unfortunately I don't speak Spanish. I gave her my receipt which made her even more confused. She continued to argue with me in spanish until someone came up to the window and asked what was going on. Then I was finally able to get the rest of my order. I would give this interaction zero stars if I could.
Atmosphere: 1
Food: 2
Service: 1
Great drive through experience. Got the Grinch meal, and the Grinch salt is so good. Plus, the socks are nicer than I expected. The service was good, especially considering they had high traffic due to the new meal.
Atmosphere: 5
Food: 5
Service: 5
Store is cold! No heat.
Atmosphere: 3
Food: 3
Service: 3
Orders take forever. I waited over 30 minutes! The employees are apathetic and arguing with other in the back. Bizarre experience
Atmosphere: 1
Food: 1
Service: 1
Quick and fast drive through what else can I ask for?
Atmosphere: 3
Food: 5
Service: 5
The cashier on the drive the handed me this monstrosity as a drink. I looked at the drink and asked are you sure? She handed me this as a large which is unacceptable especially considering the price hikes. The guy in the drive through is definitely unprofessional and doesn’t need to take orders anymore unless he can annunciate properly and speak like he’s talking to a regular person. Do better
Atmosphere: 2
Food: 2
Service: 2
There is no children’s play area here. It is a small restaurant, with not much room for large groups at all. This is a fully automated McDonalds. Order at kiosk. No drink dispensers. A guy carried out our tray, never spoke to us. Not customer service oriented at all. If you like non-contact, this is your place. I prefer getting my own drink and being greeted by a human.
Atmosphere: 3
Food: 3
Service: 2
Was parked for 22 minutes waiting on 2 combos, had enough time to walk inside and discover they don’t even drink machines, worthless
Service: 1
Restaurantji Recommends
Put my frozen coffee in a paper cup meant for hot coffee…
Atmosphere: 1
Food: 1
Service: 1
Go thru the drive thru and they can never understand you and get the order wrong
Atmosphere: 4
Food: 4
Service: 2
Jason is a gem! Fast, friendly, and spot-on with my order during a busy rush. His genuine smile and attention to detail made my visit awesome. McDonald's needs more Jasons!
Atmosphere: 5
Food: 5
Service: 5
Check your order before you leave. We come here every week after swim class and nine times out of ten something is missing (usually the apples from the kids meal or the fries from the main entree). Also, be prepared to wait awhile in the drive through even though there are two lanes. My kid likes it though 🤷🏾♀️.
Atmosphere: 4
Food: 4
Service: 2
Bathroom 🚻
If not clean 🤔
I will not eat there .
👍👀%101 good job..
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