Paradise party hall

4070 N Belt Line Rd, Irving
(832) 863-8474

Recent Reviews

Silverest T.

I rarely leave reviews. Only for amazing service or incredibly bad ones. Unfortunately this is the latter. I am reviewing based on being the actual delivery driver for one night. Honestly, I am shameful for being a part of this but in my defense, it was just the one night and I didn't understand what I was going into. So for those of you who are considering giving this place a try. Note that I have not tried their food. So whether it is good or not, I can't give an honest review on that. As far as delivery service goes. Here are my experiences from the delivery side. Customers orders between 7-8pm. Don't expect your order to come anytime soon. Expect a 2-6 hour delivery time. Yes, you got that right. By the time you order at 7pm, you may not get your food until 2-3am. Depends on how many drivers that night and how efficient the dispatch person is (not very efficient). Food actually gets made pretty fast. And they are willing to take ANY delivery orders. Even if you are 40-60 minute drive away. How insane is that? That's the first red flag when it comes to delivery. Yes, they are probably one of the only few places open all night and willing to go so far. That's not good for the driver. Because you're expecting food to come within 25-30 minutes but you live so far away. That's not possible even if you are driving 100+ miles an hour with no traffic lights and having to evade law enforcement watching for speeding violations. The reason why this place is so inefficient is because there aren't enough drivers. Drivers aren't paid enough and they comp gas at 10 cents per mile. At $3.60-4.00 a gallon, drivers are losing 3-6 cents per mile. They assume all driver vehicles can do 40-50 miles per gallon. That's not even accounting for cost of insurance, maintenance, value lost on vehicle from mileage use, etc. And they try to batch similar areas together, but this is not always very well done. One one single trip, a drive will be doing 8-10 deliveries that is estimated to take 2.5 hours. But realistically, it's going to take 3-3.5 hours. They also assume all drivers will be taking toll roads and paying for it themselves. Not accounting for needing to take inside roads and all red traffic lights in between. And if you forget to cancel your food order, it will be deliver to your front door regardless. They just take a picture at your door for confirmation and pocket your money. And if you're already asleep or did not provide gate codes for gate community, they will just leave it somewhere random. Like the community office, front of gate, etc. Sometimes a drive may do one or two orders that will take 1-1.5 hours to complete round trip. They get paid 100$ a night (not per trip) with 10 cents gas comp per mile. And the business pocket the delivery fees and tips (DOES NOT GO TO DRIVERS). So if you MUST try ordering food from this place to see how abysmal the service is. You have been warned. And since tips does not go to drivers, you may as well not need to tip at all. You're getting your food late anyways, so why tip for poor service? Also, keep in mind this is not the fault of the drivers at all. So please don't give them grief. It's the business' bad policies, inefficient system, and cheating their drivers that is at fault. Some of these guys who take on these jobs are trying to make end meet at the end of each month and they have to be desperate enough to take any job. Unfortunately, this place will hire anyone, no questions asked. And they don't want you to ask any questions in return. Turnover rate is very high. The business owner makes a lot of money, and they don't really care to listen to improvements. If you're hungry late night and in a pinch. I suggest actually cooking or going for fast food. At least you won't go to sleep hungry and upset over the terrible service on the food order that never came. For those of you who are smart enough to check yelp before consider working here as a driver. ANY job is better than here. After c

siva infolyte

Place was real cool they are cheap and very helpful.their food was real deal and we had lots of fun.

Savvy E.

Placed an order on door dash and never received it yet they confirmed my order and said they had delivered it despite not doing so. If you can't manage delivery service then don't sign up for it and waste everyone's time, had to call door dash to get my money back. And I am not even interested in tasting the food now that I've experienced how this place is managed

Emma M.

This place was awful, we ordered at 11 am and the guy who rang us up for our to go order had dirty hands. We also where not given the right order. Food was also very bad.

G F.

In terms of their delivery service; it is the most atrocious, inexcusable, and horrendous miss calculation of delivery time over and over again. I wish I could say that the food tasted good, but it's hard to tell that after sitting in the open for over an hour I am assuming, to be able to call it food considering the fact that it is mushy cold hard and the taste is absolutely horrendous. Not only does this place deserve zero out of five stars, they deserve to never deliver food.

Samson P.

this place is a scam. took my order. took my money. never got my food. this is a scam if there ever was one. take my money and leave me hungry?! rude!

Maria O.

Absolutely awful. I never received my order from them via Uber Eats. I called them 10 times with no answer.

Kat K.

Do NOT order from here. We received our food 2.5 hours late. The food was cold and uneatable. We ordered through UberEats who's customer service is essentially non-existent and we called the restaurant directly but they did not answer our calls.

Heather G.

I wish I could give this place 0 stars to go with the 0 amount of service I received. placed an order on uber eats, got a message asking if I received my order, and when I responded no I was told to contact the business. I called them multiple times, no answer, no voicemail option, and I even got hung up on once. don't advertise late night delivery and try and scam people out of their money..

Roopa R.

This restaurant and its staff is extremely unapologetic for a order they took 2.5 hours stating it is "delayed" , and cancelled this order eventually! The staff did not even bother to empathize and spoke as if it's my fault I agreed to wait for a delayed order. The lady even mentioned that if she was in my place she would have cancelled her order and not trusted the restaurant. Will never recommend this place if you are looking for genuine good service. Very terrible experience.

Paul V.

Placed an order via Uber eats and they took our money after delaying our order for 2 hours. Do not order from this place, they are just looking to scam and take your money.

Harshal R.

Had their 'special chicken biryani'. Worst biryani i hve ever had. It had no flavor at all, just pieces of chicken with rice. They said they are gonna be opening up in 2 weeks. If this would be their food quality, then I would skip this place. There are several other options in the area.

Bhargavi T.

If I could give a zero I would do that honestly, my ordered was delivered 2 1/2 hours late. This is ridiculous, I called them several times to cancel my ordered but no response. Really bad when it comes to services and delivery. Who's gonna eat at 2am now.

AceJay B.

Decided to try out local places and go for Indian this time. This was a good choice! The quality was fantastic and the portions were huge, they couldn't fit one more grain of rice in the containers. They added all the necessary condiments that go with the dishes and everything sealed in plastic wrap, all arrived super hot and clean with a few sealed utensils. I got the chicken masala and chicken biryani. It was fantastically flavored and although I asked for "Indian spicy" it came out perfectly spiced to my liking and I could taste the food just fine. . Will be back for sure and can't wait to try the buffet.

Samiah R.

The food is extra flavorful, literally order from them coming into a flight at 1am and I couldn't be happier with the food.

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