Pizza Hut

819 N Belt Line Rd, Irving
(972) 790-2030

Recent Reviews

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Addie Tate

Waited at the counter for almost five minutes before the young lady came from the back to help me. No hi may help you or anything, just standing in the establishment, at the counter waiting.

Atmosphere: 2

Food: 4

Service: 2

Alyssa Perry

Shoutout to the man working by myself tonight!

Atmosphere: 5

Food: 5

Service: 5

Local Traveler

20 minutes later than expected, but order was correct and good. Had to call to get an update and it was easy to get ahold of someone.

Atmosphere: 4

Food: 4

Service: 4

Scotty Craig

Carry out only.. was looking for buffet

Maruuu

This is insane , I’ve been living down the street and this was my first time ordering from this place. Definitely will be the last, with the short experience I had its obvious the employees dont care. I’’m hoping this is not a Corporate location. I have been working in retail customer service for 26 years. I got off of work and placed a pick up order and requested to pay in store. I’m glad I did because it was easy for me to walk in, not even be acknowledged by the young employee standing right in front of the door prepping the orders. I thought he was the only one there but then noticed on the side of my eye someone peek from the right side and still wasnt acknowledged. The employee did not have gloves on , which I was under the impression that they did. Then he walked towards me which I thought the right thing to do was to greet me and he still didnt ! Then he appeared to be chewing on an object that from my point of view looked like a dental floss or something similar. So I just walked out and I hope whoever ate the hut box , enjoyed it. I miss the Pizza hut they delivered in the 90s , I’ll just still to Dominoes.

taylor burnett

Staff is horrible!

Lady wearing glasses complaining about working and being short-staffed...

Older gentleman complaining about employees not prepping...

Food was 45-50 minutes late for a pick up order...

I left immediately!

Ordered Vitos down the road. It was ready in 15 minutes. Ha!

Good Luck!

Atmosphere: 1

Food: 1

Service: 1

Adriana P

Went to pick up carry out and they kept making me wait. Almost 50 minutes as well. They aren’t very friendly or professional. Very lazy

Atmosphere: 1

Food: 1

Service: 1

Reymundo Vasquez

Order never ready when notified that the order is ready. Staff is usually understanding. Food is "okay" if not cold. Not my go to Hut...

Atmosphere: 1

Food: 1

Service: 3

Jorge Orellana

Order took almost 50 min, and they forgot to give me my chocolate chip cookie. I had to drive back to the store to let them know to receive a refund. By the time we ate one of my Pizzas was bit cold. No the best experience for being a 1st time customer of Pizza Hut.

Atmosphere: 1

Food: 3

Service: 1

Marvin Amaya

Not able to give 0 stars

Atmosphere: 1

Food: 1

Service: 1

Josh Gentry

Ordered online, went to pick up my order at 11:15 and the store is locked and dark, no one there. Called the phone number and got a call center.

Sunny GotMeFresh

I ordered a pizza for pick up and when I get there the place is closed no one there and orders on the screen this is wrong to take orders and don't be open

Service: 1

Alexander Brigham

Love the personal pan pizza ???

Atmosphere: 5

Food: 5

Service: 5

J B

Edit: that one star was two years ago. Actually pretty solid now shout out the workers. I don’t know their name buts one young black woman and another older white lady.

Atmosphere: 5

Food: 5

Service: 5

Michael Tovar

Horrible service, orders are never on time
The main lady always has an attitude it’s nots the customers fault you don’t like your job

Atmosphere: 1

Food: 1

Service: 1

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