The ste on Google says they close at 1 call to place a 100 dollar order some girl tells me it's closed and hangs up twice. It's that what you call customer service. I'm ordering from domino's from now on. And they stuff is nasty it's 1220 when I called
Atmosphere: 1
Food: 1
Service: 1
Kat Simpson
This is by far one of the worst Pizza Hut out there. My food is always cold and they hardly ever put sauce on the wings.
Atmosphere: 1
Food: 1
Service: 1
Marty Gilbertson
Worst customer service I’ve ever received at a Pizza Hut location
Parking: Nothing special
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Pepperoni Pizza
Justin Anderson (The Irish Falcon)
Put an online order for carry out for lunch and when I arrived there there was only one person who was on the phone in the back looking at his computer screen. The rest of the story was empty and there was another person who was waiting for their pickup order. Waiting there for 10 minutes and no response and then just decided to leave in this hope I get my order at another Pizza Hut. Didn't even bother to do a follow up phone call that my order was ready as they are usually supposed to. Don't go to this Pizza Hut if they don't even have enough staff to run it efficiently.
Atmosphere: 1
Food: 3
Service: 1
David Garrison
Called from our Hotel that was 4/10 of a mile away, on the same road and was told by both the manager and the employee that they do not deliver to our hotel and we're not will to explain why.
Atmosphere: 1
Food: 1
Service: 1
Nathan
Paid 19.89 for a cold pizza that's been sitting nasty! They gave refund but to even deliver a non fresh cooked pizza is bind blowing ?? ? cold and stiff looks like pizza at a gas station that's been sitting there. I'm from Austin and never experienced this before pathetic for sure laziness ? and sorry and refund doesn't just fix a problem that never should have happened to began with. And a 5 dollar cash tip. Can't get that back either!
Food: 1
Service: 3
rodolfo chavez
A good place for take out pizza
Parking: Parking spots front and aside
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Supreme Pizza
Yeswanth Kalapala
they don’t even know to talk properly with respect . This store employee have some serious problem.
Got 2 large pizzas and it made me sick within a Coppell of hours maybe things aren’t being cleaned o don’t know but dong recommend this location but still a Pizza Hut fan
Atmosphere: 2
Food: 2
Service: 5
Sonya Moreno
My pizza had almost no cheese. And when I ordered the My Hut Box he asked me if I wanted the bone in wings I said yes . My pizza had 3 pepperoni and 1 mushroom. It was awful. And when I got there he said it was 10 more min it ended up being 20 more I was late getting back to work on my lunch. Never again.
Atmosphere: 1
Food: 1
Service: 5
Sam Yanez
Went in last night like 9 minutes before they closed because we were so hungry and wanted pizza but most places were closed. We couldn’t even place an order through their system because it was too late so the manager I think, made the order for us through the app and we were so so so so thankful, I know it’s so annoying to have people come in right before closing time so we weren’t expecting to be able to order or get a great hot pizza. Plus they were really nice both the girl at the front register and the one that placed the order for us. + the cheesy crust was so worth it. Thanks ???? t
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Cheese Pizza
Phil T
Awful. Garlic cheese sticks was bread either cheese scattered on top. Watched the chef prepare it as he touched most of his clothes and kept going back to his hair. Disgusting. Almost as gross as the end result. Not good. Ready in 8 minutes. Try a half hour. Avoid. I’d post a picture but it’s already in the garbage.
MECA Dawson
Absolutely terrible they can’t take a simple phone order. Very rude & they hung up in my face. I do not recommend Pizza Hut. Not everyone likes the app. They need to have sense enough to take a phone order. Never ever again! Worst customer service ever. If the customer service is trash I’m thinking the pizza there is trash too.
Older restaurant. Ok food, fast service
Parking: Right beside a busy Indian restaurant
Atmosphere: 1
Food: 3
Service: 4
Recommended dishes: Breadsticks
The ste on Google says they close at 1 call to place a 100 dollar order some girl tells me it's closed and hangs up twice. It's that what you call customer service. I'm ordering from domino's from now on. And they stuff is nasty it's 1220 when I called
Atmosphere: 1
Food: 1
Service: 1
This is by far one of the worst Pizza Hut out there. My food is always cold and they hardly ever put sauce on the wings.
Atmosphere: 1
Food: 1
Service: 1
Worst customer service I’ve ever received at a Pizza Hut location
Parking: Nothing special
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Pepperoni Pizza
Put an online order for carry out for lunch and when I arrived there there was only one person who was on the phone in the back looking at his computer screen. The rest of the story was empty and there was another person who was waiting for their pickup order. Waiting there for 10 minutes and no response and then just decided to leave in this hope I get my order at another Pizza Hut. Didn't even bother to do a follow up phone call that my order was ready as they are usually supposed to. Don't go to this Pizza Hut if they don't even have enough staff to run it efficiently.
Atmosphere: 1
Food: 3
Service: 1
Called from our Hotel that was 4/10 of a mile away, on the same road and was told by both the manager and the employee that they do not deliver to our hotel and we're not will to explain why.
Atmosphere: 1
Food: 1
Service: 1
Paid 19.89 for a cold pizza that's been sitting nasty! They gave refund but to even deliver a non fresh cooked pizza is bind blowing ?? ? cold and stiff looks like pizza at a gas station that's been sitting there. I'm from Austin and never experienced this before pathetic for sure laziness ? and sorry and refund doesn't just fix a problem that never should have happened to began with. And a 5 dollar cash tip. Can't get that back either!
Food: 1
Service: 3
A good place for take out pizza
Parking: Parking spots front and aside
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Supreme Pizza
they don’t even know to talk properly with respect . This store employee have some serious problem.
Leslie was awsome
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
Got 2 large pizzas and it made me sick within a Coppell of hours maybe things aren’t being cleaned o don’t know but dong recommend this location but still a Pizza Hut fan
Atmosphere: 2
Food: 2
Service: 5
My pizza had almost no cheese. And when I ordered the My Hut Box he asked me if I wanted the bone in wings I said yes . My pizza had 3 pepperoni and 1 mushroom. It was awful. And when I got there he said it was 10 more min it ended up being 20 more I was late getting back to work on my lunch. Never again.
Atmosphere: 1
Food: 1
Service: 5
Went in last night like 9 minutes before they closed because we were so hungry and wanted pizza but most places were closed. We couldn’t even place an order through their system because it was too late so the manager I think, made the order for us through the app and we were so so so so thankful, I know it’s so annoying to have people come in right before closing time so we weren’t expecting to be able to order or get a great hot pizza. Plus they were really nice both the girl at the front register and the one that placed the order for us. + the cheesy crust was so worth it. Thanks ???? t
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Cheese Pizza
Awful. Garlic cheese sticks was bread either cheese scattered on top. Watched the chef prepare it as he touched most of his clothes and kept going back to his hair. Disgusting. Almost as gross as the end result. Not good. Ready in 8 minutes. Try a half hour. Avoid. I’d post a picture but it’s already in the garbage.
Absolutely terrible they can’t take a simple phone order. Very rude & they hung up in my face. I do not recommend Pizza Hut. Not everyone likes the app. They need to have sense enough to take a phone order. Never ever again! Worst customer service ever. If the customer service is trash I’m thinking the pizza there is trash too.
Atmosphere: 1
Food: 1
Service: 1
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