Pizza Hut

5479 N MacArthur Blvd, Irving
(214) 492-1041

Recent Reviews

Keegan Reap

Terrible. Undercooked, doesn’t follow topping instructions, forgets items. Happened on multiple occasions. Once sent pizza to wrong location and hung up on me when trying to correct me. Blames doordash for any delivery issues (even when the store gives them the wrong order).

Atmosphere: 1

Food: 1

Service: 1

Felisha Durham

I called they say the calls are recorded I talk to one African American lady who was saying she is the manager I explained to her that when we ordered a pizza the other day it was raining and our pizza was sat outside and it was wet and cold we called to let them know they gave us a credit we called back today to order a pizza and they gave us a bar b que pizza and ms Patricia was very helpful but I’m mad cause the African American lady that claim she was the manager while explaining my situation she tells saying so what you want me to do about it and I asked what u mean I got the wrong pizza and it’s cold I wanted to see if u can make it correctly she going to say oh we not bringing you another pizza you can talk to my manager in the morning then she pretended to hang up in my face but sat the phone down cause I heard them in the background then as I’m talking to my dad she says ok now what you trying to do and I say oh so you didn’t hang up and I said hold on dad record this so when I talk to her boss they will hear how she’s talking to us after that she disconnects the call I then called back and spoke with a guy and he asked if I can tell him what’s going on and maybe he can help but as I’m talking ms Patricia hears it then I explain to her and she explains about the different pizzas but we always tell them what we want with no problem and she says she’s goin to stay on the phone and personally fix it to make sure it’s right then have it dispatched out to us and I said thank you and I said I appreciate you helping but do y’all have a district manager number I can talk to cause this is crazy she says I can assure you they already going to know cause the calls are being recorded and to me no that’s not good enough cause you don’t talk to nobody like they are a child that’s disrespectful I was disrespected and I will go to the ceo if needed but I need to talk to sombody asap this is crazy

Food: 1

Service: 1

Justin Bunley

Shoutout to Ms Leslie! She is absolutely amazing! Every time I go to the store she always greets me with a smile and has a very friendly attitude! Her service and kindness alone keeps me coming back!

Atmosphere: 5

Food: 5

Service: 5

Clifton W. Riley

Staff were friendly and great, however due to excessive businesses, the building on the inside had too much smoke from excessive cooking. It may be that time to have the ventilation cleaned. But overall, I enjoyed it. Could use a little bit more toppings though, but once again excessive business.

Atmosphere: 3

Food: 4

Service: 5

Recommended dishes: Supreme Pizza

donald beth

Very helpful and friendly.Grate

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza, Breadsticks, Cheese Sticks

Yonder Zambrano

Bad service and they don't serve sincerely, it took more than an hour for them to give me my order

Olga Munoz

Satisfied all the time

Jazz Jo

This place is so nasty they have one manager I caught her smoking cigarettes and it was very disgusting she also did not wash her hands after this is very disgusting and I will never be back

TU COCINA TV

The best pizza ever!Crispy crust and just perfect.Delivery was on time.

C Terry

My orders are always hot and delicious. I love the rewards I earn each time I place an order.

Kimberly Lynch

Always has good pizza! Very friendly and polite staff. Would definitely recommend

Live Life

Horrible!!! Order 100 bucks worth of food and didn’t receive no drinks was told they would call me back and never did!!! They don’t do their own deliveries they go through a 3rd party so if anything is wrong or missing you’re out of luck!!!

Ayham Shaban

Do Not order from this place.This is my First bad review.Food was stale and cold. Incorrect drinks were delivered. Called multiple times but no one answered.Drove all the way to the store to complain. There was only one employee working (her words) at the store who was on her phone. She explained that they were out of pepsi but they didn’t have the courtesy to call and ask me. Offered a very dry apology.This store is a mess. Very unhygienic and nasty.

Kim Lynch

Always has good pizza! Very friendly and polite staff. Would definitely recommend

Magda Cervantes

Delivery wrong order & called back and the lady doesn't help me with my order.This lady was so rude, I felt discriminated.

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