Pop Factory | Las Colinas

Enjoyed their macaroon with ice cream. The cereal and Oreo was pretty good

I LOVE pop factory!! The popsicles are AMAZING!! I love my pink lemonade one.

Atmosphere: 5

Food: 5

Service: 5

Delicious popsicles and the Gothic employee was very kind 💖 matcha macaron was tasty

Atmosphere: 5

Food: 5

Service: 5

Closed before 11pm on Friday night and never picks up calls if we ever wanted to check the availability of the the particular flavor. Dallas uptown location is great and answers calls.

Service: 1

My 8 yo daughter needed to use the restroom. The taco shop next door would not let her use it because we were not customers. Arleth was nice enough to let her although we were not customers at the moment. We left to eat and return for some ice cream pops. My daughter loved it. I really appreciate the caring service.

Atmosphere: 5

Food: 5

Service: 5

We had a good experience here last night , there were many popsicle flavours to choose from and the toppings were very good too. They had fruity, milky and boozy flavours available. My only complaint was that some of the staff didn’t have knowledge on the flavours. We had some basic questions on what would be inside some flavours and they did not know

Best key lime pay pop!, always great friendly service

Atmosphere: 5

Food: 5

Service: 5

Cute little shop with guilty goodies!

Atmosphere: 4

Food: 3

Service: 5

Awesome flavors including boozy pops! I got the refreshing pineapple ? mint this time and it was delicious!! Highly recommend!!

Atmosphere: 5

Food: 5

Service: 5

Man this place was very different, I was going to turn away cause I am not a pop ice cream person but they had other stuff as well so I got a cookie and cream ice cream sandwich with white chocolate. Guys when I tell u that ice cream was soooooo good it's gone

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cookies and Cream

Amazing place to get exotic flavours of popsicles.

Atmosphere: 3

Food: 5

Service: 4

First time going here this Saturday and it was delicious! Excellent service! I will say there was a woman harassing an employee who seemed very busy and was trying to handle everything on her own. That customer ruined my first experience a bit, but that’s not enough to keep me from going again!

Atmosphere: 4

Food: 5

Service: 5

Worst experience ever! The employee was very rude and ignorant. She should be fired to start with. I wonder how she was hired in the first place.Saturday Night February 24 around 9:30 we went there and the girl who was working there was so rude she didn’t talk, respond to anything we asked her.I ordered a Cookies and cream macaroon she gave 2 popsicle mango and cookies and cream flavored. I told her I ordered macaroon.She walked away from the counter and started helping other guests, she served 3 guest, 1 to go order and I’m still at the counter waiting.When the other guests came to pay she’s like “MOVE” HUH.Ridiculous at this point her behavior!She finally got around and gave me the macaroon but she had charged me for 2 popsicles instead a macaroon which she owes me a refund for.She’s like it’s the same and walked away again to help other guests.I said there is a price difference can you please adjust? She did the same thing again walked away and helped everyone else. Wouldn’t talk, look at me or ever care to help.After waiting 15 minutes I got mad and said you owe me a refund I would appreciate you will get this done now. I have been waiting for a long time.Without saying a word she started to do something on the register I hoped she trying to get me a refund.Amazingly she started texting someone and ignored me again totally. Then she went cleaning! But no word of getting a refund or apology for getting my order wrong and treating me this way.***NOTE TO OWNER***PLEASE PULL UP YOUR “CAMERA” AND SEE HOW SHE INSULTED ME, MADE ME WAIT THERE 45 MINUTES AND STILL DIDN’T CARE TO RESPOND.I NEED ACTION TAKEN AGAINST SUCH PEOPLE. IT WAS HUMILIATED AND PAINFUL TO SEE HOW WAS I TREATED FOR WHAT SHE DID WRONG. SHE LITERALLY DID NOT CARE.I WAS HUMILIATED IN FRONT OF OTHER GUESTS BECAUSE I TRIED TO TALK TO HER SHE WOULDN’T AND HELPED OTHERS AND IT WAS WEIRED PEOPLE STARING AT ME. SHE LITERALLY VERBALLY PUSHED ME AWAY FROM THE REGISTER SO MANY TIMES IN FRONT OF PEOPLE.DO NOT GO HERE IF YOU DON’T WANT TO BE HUMILIATED.

Atmosphere: 2

Food: 4

Service: 1

Cucumber lime with chamoy and tajinWatermelon with chamoy and tajinVery good all year round.Yall just have to have patience when an event is going on. From time to time the waits can be long due to workers trying to make the Popsicles look nice.

Atmosphere: 5

Food: 5

Service: 5

Alyssa is a very great employee!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Ice Pop, Cookies and Cream Dipped in Milk Chocolate, Cookies and Cream