Sonic Drive-In
900 W John Carpenter Fwy, Irving
(972) 550-0395
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
The sonic needs to be closed if there are only 2 people working and it takes 30 minutes to get a drink. Either hire more people or close this store. This is crazy and ridiculous
The dirty Dr Pepper’s and Red Bull drinks get me through my work day! The weekday crew is great. The GM Charles is incredible and always has a cheerful demeanor!
Atmosphere: 5
Food: 5
Service: 5
As a doordasher they refused to hand me the order through the drive thru, the black girl upfront is absolutely unorganized and cant multi task for nothing it been 37 mins now and havent received my order i couldve done 3 deliveries already
Atmosphere: 1
Food: 1
Service: 1
We have been at this location 2 times and both times we have been highly disappointed. The customer service is absolutely horrible the workers (Jennifer) clearly are unhappy working there and it shows.The both times we visited we have simple orders (sonic blasts) the toppings were at the top and the rest was ice cream.
Food: 1
Service: 1
Absolutely horrendous service sat at the window for 10 minutes finally an employee comes up and says “did we get your payment” not hey sorry for the wait has anyone taken your payment? On top of that she talked to us like we were stupid, then shoves our food bags at us Incredibly disrespectful. Need training on customer service. Will not be coming back to this location. If I could rate zero I would. May want a manager on shift who knows how to handle busy peak hours because this was a pathetic excuse to make up for an extremely long drive thru time. YOU WORK IN FAST FOOD DO NOT TAKE YOUR ANGER OUT ON YOUR CUSTOMERS BECAUSE YOU ARE SHORT STAFFED.
Atmosphere: 1
Food: 1
Service: 1
Got there 15 mins before closing, but they had already started cleaning.
Couldn't tell you how the food was but the soda was good. Too much ice tho.
Atmosphere: 1
Food: 1
Service: 1
This sonics service is a disgrace. They need to make sure they understand what is an app exclusive vs what isn't. I would strongly advise not to order from this location unless you are ordering ahead through the app
White employee kind
Black employee rude
Atmosphere: 1
Food: 1
Service: 1
Our order placed through the app took about 25 minutes to complete. The order was 3 drinks and one of them was incorrect.
Atmosphere: 1
Food: 1
Service: 1
Rude employee. Food comes out fast but they have sensitive employees working in there who seem bothered when you try to use the main entrance doors which are the ones that have wheelchair accessibility (they are locked for some reason) you have to use side door. There is no sign to indicate this by the way. Also they could ask politely instead of using obscene language. Basic professionalism and common courtesy seem to not be a thing here.
Restaurantji Recommends
This location is extremely stingy with the food, they only put 10 sausage crumbles on my burrito. No way this is worth 4 bucks.
Food: 1
VERY rude customer service. the person taking our order in the drive thru was rushing us asking “anything else…anything else” after we had told her we needed a minute to look at the menu and spoke with such a bad attitude. Extremely unprofessional will not be returning to this location.
Atmosphere: 1
Food: 1
Service: 1
I wait there for 25 mins for one meat.
Service: 1
Literally have to wait 10 mins in the drive through to pick up order before someone even acknowledges you. I understand there may be short staffing/busy but you can at least acknowledge customers and let them know. So many customers behind me just left the line instead.
Wow! I have never seen a sit-down Sonic before this place. Super clean, amazing staff, and the only Sonic in my area now. Great service with the usual Sonic fare.
Atmosphere: 5
Food: 5
Service: 5
Loading...