Starbucks
4080 W Airport Fwy, Irving
(469) 923-0387
Recent Reviews
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While this is only a drive thru location, I noticed how clean the landscaping was, also met the Manager at the window I believe his name was Harold. Very polite, professional, and his team was very quick with my coffee. Thank you!
They didn’t have the double smoked bacon biscuit
horrible service
Starbucks waiter made my coffee so watery and filled it to the brim that ended messing my car. Be attentive on orders.
I wanted to report the two baristas (Hispanic girl & her male coworker) as I ordered two spinach feta wraps and two medicine ball teas we drove to the window and paid for our order then a couple minutes later the lady at the window gave us semi cold teas when they were supposed to be hot. We asked her if she could warm them up because they normally come hot. She then rolls her eyes and hesitates but eventually takes the two teas to warm them up. As she is talking to her fellow coworker he takes the teas open the lid and sticks his bare finger in the tea to check to see if it is hot. I immediately told her to please give us our money back and that I will report that to corporate because that is not sanitary. I also requested my money back and she hesitated at first but eventually made the correction. Although I am waiting for my money to be back in my bank account I want to report that they are not sanitary at this location which is a food safety hazard. I do not want any gift cards I just want for them to retrain them on how to handle food and drinks because what I saw last night was disgusting.
Nice service.
I usually come to the Starbucks because I typically have a decent experience, but today was completely the opposite. The barista Shaquil gave me a half empty coffee. I asked for a grande cup to do a comparison, because I thought this looks way less than if I would’ve just ordered a grande drink. Shaquille immediately called me aggressive and said I did not need to act this way probably because I’m a person of color, and female so the automatic ignorant discriminatory verbiage would be to call a female aggressive or defensive. I guess since everybody is removing their DEI rules it’s ok to be blatantly racist.
When I measured it, right in front of Shaquil. He proceeded to tell me I ordered light ice, which I do for a reason because they typically give me a cup of creamer when they make my drink, as he did. Of course, my drink was short, even in a grande cup, it was smaller than a grande cup, probably the size of a tall drink. Needless to say the service was deplorable and if you don’t like your job or got up on the wrong side of the bed, please don’t come to work because the attitude is unwarranted and disrespectful. I will definitely be taking my business to the Story Rd. location, much better service and I always get a great drink.
Says dine in. Pictures online show chairs. You can’t even walk into this place. It’s only a drive up window or a walk up window.
Had a latte. Was best as always. There was a remodel, I was told. There was no seating or bathroom. Very simple coffee shop. Not like a bustling starbucks I love. I had to stand outside 30 mins for my ride
Has to be the rudest Starbucks I have ever been to. They all seem blah like you are bothering them. And quick to close the window. The atmosphere is horrible here so I will go where my money is appreciated.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I am going there more than years but today is my last day because of dirty service
Food: 4
Service: 1
Recommended dishes: Breakfast Sandwich
The coffee is good! Food is tasty and fresh!
Atmosphere: 4
Food: 4
Service: 5
I only go for the drinks, and there are some that are trash, but i also do have my preferences. Sonic give my preference a 5 for sure
I ordered through DoorDash and they did not deliver an item. I called to store and they said it was out of stock, now I can't get refunds bc it was their fault! Terrible customer service!
Atmosphere: 1
Food: 1
Service: 1
Fast service
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Iced Caramel Macchiato, Breakfast Sandwich
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