Starbucks

7979 N MacArthur Blvd, Irving
(972) 444-9021

Recent Reviews

Lisa Cancelada

Great Staff.I love my cappuccino.Sammi my dog ? loves pup cup.

Atmosphere: 5

Food: 5

Service: 5

Sarah Diaz

My drink tasted terrible and the food took awhile because she was on her phone

Atmosphere: 1

Food: 1

Service: 1

Ahmed Mohammed zainulabuddin

Extremely disappointed. Super slower service. Had to wait good 15 minutes just for coffee in drive-through

Atmosphere: 1

Service: 1

Jeong Min Kim

The worst flat white ☹️. it tastes like bland lattee.

P Cooper

Just do us all a favor and close the business. This location makes Starbucks look terrible. Slow lines, terrible employees.Why even be in business?

Atmosphere: 1

Food: 1

Service: 1

Courtney Stringer

It's fine if you don't go at night. Better service in the morning.

Atmosphere: 3

Food: 3

Service: 2

martin kora

Horrible customer service service and very long wait time employees were just hanging around and chatting.

Atmosphere: 2

Food: 4

Service: 1

julie cartier

This isn’t the ONLY location doing this… but I usually get Venti Carmel Machiatto and it comes watered down. Not sure if this is the new norm. But I spend a lot of money with Starbucks for them to save money- this is a joke! I expect excellence from Starbucks!

rahul

Poor service for a Starbucks benchmark. Short on staff. Short on trained staff. The coffee doesn’t taste as good on this location. The staff is busy chitchatting amongst themselves and their friends who visit. Non staff (friends ) enter and service area / pantry to help themselves with coffee . How safe or hygienic is that?

Atmosphere: 1

Food: 3

Service: 1

Venkatesh Prasad

3/5 times they don’t take orders right.Order - hot white chocolate mochaThey give us hot white chocolate/chocolate mocha. I see change in staff now and they are

Atmosphere: 5

Food: 3

Service: 2

Vidhi Shah

Ordered for a chai latte through drive thru took me 20 mins in line this was evening around 5 pm, asked for a simple stopper they did not have that I said okay, driving further towards home I tasted my drink, it was a cafe latte, went back in store , asked them to change the drink or refund my money, they took 30 mins to give me a new drink, asked if they have a cup sleeve, they are seriously overstaffed and inexperienced folks, I don't get it , why run a Starbucks if you are always out of stock with drinks , making mistakes in drinks, long hours of wait

Atmosphere: 1

Food: 1

Service: 1

K T

Did a mobile app order and the 3 drinks were not ready until 30 min after the pick up time. The 2 frapps were missing the espresso shots and toppings. We heard the guy making the frapp asking his coworker what’s the topping to use and they said they don’t know so he just turned around and told us the topping is not available

Atmosphere: 1

Food: 1

Service: 1

Suhayb Khirfan

I like this drink -- Thanks for this

Atmosphere: 5

Food: 5

Service: 5

Kinzie M

Update your hours to reflect when you actually open. Came at 6:30 am and the doors were still locked despite it listed as open at 6 am.

Service: 1

Teresa Miller

I was at the drive-thru this morning and a very sweet cashier/barista named Paige did an exceptional with her customer service. The line was short, and I had to wait barely any time - and instead of Paige shutting the window, she kept it open and asked "Are you going to work?" And I thought the sincerity and genuineness was so great for her to actually care about my day. It was a nice start to the day!I know Paige said she was about to go on holiday, so hopefully this praise will get to her! Thanks so much for making my day!

Atmosphere: 5

Service: 5

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