845pm and the doors were locked. But the kids that work there. Sign say they close at 10 and google too
Atmosphere: 1
Food: 1
Service: 1
Mirna Bercian
Service was horrible I ordered online and I asked them if my order was ready and they didn’t even start it. They made me wait almost an hour for 2 sandwiches and treated me horrible as well. They also didn’t even get my order correct. Never coming back here again.
Atmosphere: 1
Service: 1
Graham R
Really tiny portions, smaller than any previous subway. Staff was nice though.
Atmosphere: 4
Food: 2
Service: 5
Jesse Silva
They Always closes early before normal closing time. Start closing at normal times
Atmosphere: 1
Food: 1
Service: 1
Omar Mejia
An extremely bad service, tremendous lack of education that they need to serve the customer, they have a menu and with Jets or sarcastic they say, we no longer have it! But the menu remains the same and that's a long time ago, it hasn't happened to me just once.
Dilyleah Harper
Bread and cookies were burnt never seen a subway with burnt bread and cookies , they need to get it together.
Atmosphere: 3
Food: 2
Service: 1
Chelsea Lovell
Inside wasn’t open so we had to go through drive through. Was told to pull past speaker up to the window. Had to write down what we wanted with a piece of paper and a pen. I wrote down EXACTLY what I wanted in the order and they did it in the wrong order. It took 2-3 minutes to get their attention to ask if they did it wrong. We left after that.
Service: 1
n.r. t
Sad to say I just placed an order for double .. and extra veggies .. this is not good :( I get MORE on a “regular” sandwich. I’ve been a customer for years, and coworkers who taught me the ratios when they worked for subway.. I know this is a “little bit” and it’s awful. I will be filing with my bank for a refund asap. This is like a pinch of vegetables when I paid more way more! And yall gave me the wrong chips.
Atmosphere: 3
Food: 1
Service: 1
Tiff Ven
Ordered inking had to pick up in the drive thru bc I didn’t want to take my child out. It’s beeen 20 minutes of strait waiting my order was supposed to be ready when I got here and they never started it . I’m beyond upset $30 of wasted time is crazy
Waited 10min in drive thru. Was being told over and over to stand by. Never took my order. Drove to other subway on story and irving blvd.
Atmosphere: 1
Food: 1
Service: 1
Nicole Treadway
Told me they only take cash lady was super rude
Atmosphere: 1
Food: 1
Service: 1
Jearlene Miller
Sunday, 6/23/24, 1:40 pm, Irving Blvd location: I went through drive-through but a sign was posted that the menu board was not working with instructions to come to the window. I sat at the window 20 minutes watching two ladies work. They could see me. In the meantime, a car was behind me. One of the passengers went in to inquire after the wait. Finally the older hispanic lady came to the window to rudely tell me that they are busy and were not taking drive-through orders. It took her 20 minutes to step two feet to tell me that! I waited because I was thinking "any minute someone will take my order." I have been there before but service was not quite as bad. Rudeness? Somewhat.
Liz Girl
The dude was giving me attitude with the big earrings was bad customer service and giving attitude not gentle not anything but bad service doesn’t talk right to customers !
845pm and the doors were locked. But the kids that work there. Sign say they close at 10 and google too
Atmosphere: 1
Food: 1
Service: 1
Service was horrible I ordered online and I asked them if my order was ready and they didn’t even start it. They made me wait almost an hour for 2 sandwiches and treated me horrible as well. They also didn’t even get my order correct. Never coming back here again.
Atmosphere: 1
Service: 1
Really tiny portions, smaller than any previous subway. Staff was nice though.
Atmosphere: 4
Food: 2
Service: 5
They Always closes early before normal closing time. Start closing at normal times
Atmosphere: 1
Food: 1
Service: 1
An extremely bad service, tremendous lack of education that they need to serve the customer, they have a menu and with Jets or sarcastic they say, we no longer have it! But the menu remains the same and that's a long time ago, it hasn't happened to me just once.
Bread and cookies were burnt never seen a subway with burnt bread and cookies , they need to get it together.
Atmosphere: 3
Food: 2
Service: 1
Inside wasn’t open so we had to go through drive through. Was told to pull past speaker up to the window. Had to write down what we wanted with a piece of paper and a pen. I wrote down EXACTLY what I wanted in the order and they did it in the wrong order. It took 2-3 minutes to get their attention to ask if they did it wrong. We left after that.
Service: 1
Sad to say I just placed an order for double .. and extra veggies .. this is not good :( I get MORE on a “regular” sandwich. I’ve been a customer for years, and coworkers who taught me the ratios when they worked for subway.. I know this is a “little bit” and it’s awful. I will be filing with my bank for a refund asap. This is like a pinch of vegetables when I paid more way more! And yall gave me the wrong chips.
Atmosphere: 3
Food: 1
Service: 1
Ordered inking had to pick up in the drive thru bc I didn’t want to take my child out. It’s beeen 20 minutes of strait waiting my order was supposed to be ready when I got here and they never started it . I’m beyond upset $30 of wasted time is crazy
Atmosphere: 1
Food: 1
Service: 1
Worst cx service I ever experienced
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Waited 10min in drive thru. Was being told over and over to stand by. Never took my order. Drove to other subway on story and irving blvd.
Atmosphere: 1
Food: 1
Service: 1
Told me they only take cash lady was super rude
Atmosphere: 1
Food: 1
Service: 1
Sunday, 6/23/24, 1:40 pm, Irving Blvd location: I went through drive-through but a sign was posted that the menu board was not working with instructions to come to the window. I sat at the window 20 minutes watching two ladies work. They could see me. In the meantime, a car was behind me. One of the passengers went in to inquire after the wait. Finally the older hispanic lady came to the window to rudely tell me that they are busy and were not taking drive-through orders. It took her 20 minutes to step two feet to tell me that! I waited because I was thinking "any minute someone will take my order." I have been there before but service was not quite as bad. Rudeness? Somewhat.
The dude was giving me attitude with the big earrings was bad customer service and giving attitude not gentle not anything but bad service doesn’t talk right to customers !
Service: 1
Great service they just need to speak English.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken & Bacon Ranch Melt Chopped Salad
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