Subway

3601 Regent Blvd Suite 195, Irving
(972) 514-1716

Recent Reviews

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lumanog84

The older Hispanic lady working there in the morning was incredibly rude. I ordered the Meal of the Day Chicken Bacon Ranch for Thursday, and she proceeded to shake her head and say no it already changed that’s not the meal anymore. I pointed to the glass in front of me that said it was Thursday’s meal, and looked at two signs directly above her indicating that. She argued that no it’s not correct anymore they need to change it, that she doesn’t know why the manager didn’t change it it’s their fault, and went to pull down the glass window to remove the sticker. Then she was pointing at each of the days, paused when she likely realized she was wrong, and then stopped pulling the sticker off and just told me - ok I’ll make it for you anyway. I asked what the meal today was then, and she said no I’ll make it. 😆. At that point I wasn’t sure whether to laugh or be upset at her rudeness. After sticking my sandwich in the oven she then started ringing me up which I thought was odd, because she had no idea what else I wanted at that point. She just said my total and handed me a drink and said “this is the size you can get today” without asking anything else. Anyway, I paid at that point and then she called me back over for my toppings to finish my sandwich. Unfortunately I couldn’t add anything else, and she just handed me my sandwich with no receipt. I then stopped her to ask for 2 cookies instead of chips and she got upset and said I need to tell her that before she rings me up now she needs to update her system, and said fine you can have them. Very strange. Walked out and at that point didn’t bother asking for a receipt again, though I did want to call Customer Service. I figured a Google Review would at least make it known how poor the service was. You’re better off going to the other subway a couple miles away. Good luck!

Atmosphere: 1

Food: 3

Service: 1

Memphis Parsley

They did very good job! Love their sandwiches! Very spacious area. Nice personnel. Huge parking lot! Easy access. Very healthy choice especially after productive work out. It's only one fast food chain restaurant with super healthy and delicious meal!

Atmosphere: 5

Food: 5

Service: 5

Kimberly Brandenburg

I ordered today's special Meatball sub. I got it back to my office and took a bite and this is so spicy hot I can't eat it. I had to discard it.
Whatever you put on meatball sub you may need to stop

Atmosphere: 4

Food: 3

Service: 3

Taylor Wimberly

Every table is always dirty during lunch.

Atmosphere: 2

Food: 2

Service: 2

Harsh Patel

Messed the order up completely, toasted the sandwich and skimped on veggies. Never coming back here again.

Paramjit Singh

I had a hair in my sandwich, tried calling the store but no one answered.

Atmosphere: 1

Food: 1

Service: 1

Jhorge Lopez

They make fun of their clients elections

Tina Harvey

Food was good!

Atmosphere: 5

Food: 5

Service: 5

Dahlia Adam

Found a hair in my sandwich bread and the sandwich was made with the wrong ingredients.

Atmosphere: 1

Food: 1

Service: 1

Peter James (peter.james2)

Manager is super friendly, he needs a raise.

Charlie Ortiz

Do NOT go here during the lunch hour unless you like bad customer service. The older hispanic woman who does the register is rude and mean. She gets upset when wanting to scan points. In addition the hispanic woman who starts the order, who wear glasses is also very mean and rude. I tried to give the benefit of the doubt going several times...but nope...they are mean. I am not going back.

Atmosphere: 1

Food: 4

Service: 1

Kirill Tikhonov

Rude behavior of the cafe employee!

Atmosphere: 1

Food: 1

Service: 1

PKayra

Someone needs to inform the local health department and food safety authority of the condition of this place. I was recently at this Subway and spotted mice running around behind the counter. How is this place even open? On top of that, before I spotted the mice, the Hispanic woman coughed all over my sandwich and her hair was touching my sandwich. Needless to say I got out of there fast. It is a health hazard. Avoid at all costs!

Atmosphere: 1

Food: 1

Service: 1

Pri D

The Hispanic woman working here today (6/14/25 at 1:30pm) was the WORST person to deal with. She was SO rude to a younger woman in front of me. She abused her verbally in Spanish while the young lady politely asked a question. She asked her to get out of there - this is not normal behavior. Someone needs to fire this Hispanic woman.

Atmosphere: 1

Food: 1

Service: 1

Shandi Broussard

Friendly staff. Clean restaurant. Good food.

Atmosphere: 5

Food: 4

Service: 5

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