Drive tru people don’t even listen when you ask the to not put letus and food did not taste cooked
Kevin sr
Fast and delicious
Atmosphere: 4
Food: 4
Service: 4
yulisa garcia
Went here last night and the girl at the drive thru ,Alayjia was rude.I nicely asked if she can give me a minute.And she didn’t give me time trying to rush me when they didn’t even have a line,and ordered me to “go to the window”.She has no manners to talk to people.When I came to the window she didn’t say a Word just took my payment and handed me the bag.Not only that but the food was not fresh and poorly made..barely anything inside the tacos.Mightve done this on purpose.How pathetic.Management Allowing their workers to represent them with this attitude? I shouldve known better and drove off rather than paying.
Food: 1
Service: 1
danny jackson
They can never get the orders right and the food is never hot!!! As well they always have really crappy attitude!!!! I would suggest going to another location as I will be going to the one on the other side of town!!!!
Atmosphere: 1
Food: 2
Service: 1
Lightning _YT
Hi Taco Bell,
I had one of the worst experiences ever with your online ordering and pickup process today. I placed an order through the app, but when I arrived at the location, the employee refused to give me my food—even after I showed them my receipt, proof of purchase, and the card on file. I tried everything, including guessing multiple names that might’ve been tied to the order, but nothing worked.
Honestly, the app played a big part in this mess. It doesn’t even show the name on the order or make it clear how to verify pickup. That’s a pretty basic feature to overlook, and it caused unnecessary confusion and frustration for me and, I’m sure, for your staff too.
This experience left such a bad taste in my mouth (pun not intended) that I don’t think I’ll be coming back. Please, fix the app and make sure your employees are trained to handle situations like this better.
Thanks,
Atmosphere: 1
Food: 1
Service: 1
Stu Big
Pulled in to make an order 20 minutes I sat at the window waiting on someone anyone to come greet me take payment or something but nothing employees were nowhere to be found saw one come out of the office and go right back in this place is really going down hill the employees need to be changed for sure
Atmosphere: 1
Food: 1
Service: 1
Sandra Felix
Clearly the drive thru employee does not possess the zest to be their best. My chalupa barely had any chicken and the nacho cheese that I requested as extra was not added. The drive thru was empty, so I don't understand the mistake and the request to pull up to the front only to get nacho cheese in a cup that I had to pay for, even the the inconvenience was on them. I said everything upfront to avoid the items that I don't like, such as tomatoes and sour cream...they missed when I said add nacho cheese to both chalupas. The service was not top nor notch. Two thumbs down. I hate doing negative reviews hoping that my issue is am isolated issue....but you never know....so decide from this. I don't recommend at all. These employees need to understand that if I feel like cooking I won't bother be in the drive thru ordering anything at all.
Recommended dishes: Wrap, Guacamole, Taco Sauce, Dr Pepper
K Penda
The food was hot and made as soon as I ordered it. They were busy put I didn’t have to wait at all for my food. The guy that took my order was very polite as well. The store was super clean and the employees had great customer service
This is my go to lunch spot and I pass 2 other taco bells and a whole bunch of other food places to get here. My order is alway right, food is hot and order comes out fast when I go thru the drive thru or dine in. The customer service is good here too. The employees are always nice and the restaurant is always clean, even the bathrooms!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mexican Pizza
Ebony Carter
Wayne knows he’s wrong for hiring all these terrible employees at this location. Honestly, I’m about to start fighting to shut it down because it’s taking up space & obviously the employees have terrible attitudes, work ethics, & are LAZY. Dude last night had an attitude with me for asking if they have any luxe boxes I can order that aren’t online! Lmao. Interrupted me to tell me no then proceeds to say there is a $7 one. Idc about how anyone feels about what’s going on in their life and/or if they hate their job, but acting ugly toward folks for NO REASON is inexcusable! Wayne & other managers, I KNOW y’all see all these complaints & obviously aren’t doing anything to fix them, so let’s work on closing y’all on down! It’s never more than 2 people there WHENEVER you choose to come, & that’s a Y’ALL problem! Do better! Or better yet-DON’T! I WILL ensure y’all feel something!
Matt Henslee
Not ideal. Probably understaffed but definitely untrained—didn’t get my entire order, most of it was wrong, and little to no customer service to try and rectify issues.
Don't recommend
Atmosphere: 1
Food: 1
Service: 1
Drive tru people don’t even listen when you ask the to not put letus and food did not taste cooked
Fast and delicious
Atmosphere: 4
Food: 4
Service: 4
Went here last night and the girl at the drive thru ,Alayjia was rude.I nicely asked if she can give me a minute.And she didn’t give me time trying to rush me when they didn’t even have a line,and ordered me to “go to the window”.She has no manners to talk to people.When I came to the window she didn’t say a Word just took my payment and handed me the bag.Not only that but the food was not fresh and poorly made..barely anything inside the tacos.Mightve done this on purpose.How pathetic.Management Allowing their workers to represent them with this attitude?
I shouldve known better and drove off rather than paying.
Food: 1
Service: 1
They can never get the orders right and the food is never hot!!! As well they always have really crappy attitude!!!! I would suggest going to another location as I will be going to the one on the other side of town!!!!
Atmosphere: 1
Food: 2
Service: 1
Hi Taco Bell,
I had one of the worst experiences ever with your online ordering and pickup process today. I placed an order through the app, but when I arrived at the location, the employee refused to give me my food—even after I showed them my receipt, proof of purchase, and the card on file. I tried everything, including guessing multiple names that might’ve been tied to the order, but nothing worked.
Honestly, the app played a big part in this mess. It doesn’t even show the name on the order or make it clear how to verify pickup. That’s a pretty basic feature to overlook, and it caused unnecessary confusion and frustration for me and, I’m sure, for your staff too.
This experience left such a bad taste in my mouth (pun not intended) that I don’t think I’ll be coming back. Please, fix the app and make sure your employees are trained to handle situations like this better.
Thanks,
Atmosphere: 1
Food: 1
Service: 1
Pulled in to make an order 20 minutes I sat at the window waiting on someone anyone to come greet me take payment or something but nothing employees were nowhere to be found saw one come out of the office and go right back in this place is really going down hill the employees need to be changed for sure
Atmosphere: 1
Food: 1
Service: 1
Clearly the drive thru employee does not possess the zest to be their best. My chalupa barely had any chicken and the nacho cheese that I requested as extra was not added. The drive thru was empty, so I don't understand the mistake and the request to pull up to the front only to get nacho cheese in a cup that I had to pay for, even the the inconvenience was on them. I said everything upfront to avoid the items that I don't like, such as tomatoes and sour cream...they missed when I said add nacho cheese to both chalupas. The service was not top nor notch. Two thumbs down. I hate doing negative reviews hoping that my issue is am isolated issue....but you never know....so decide from this.
I don't recommend at all.
These employees need to understand that if I feel like cooking I won't bother be in the drive thru ordering anything at all.
Food: 2
Service: 1
The customer service is amazing!
Atmosphere: 5
Food: 5
Service: 5
Loved the food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mexican Pizza
Restaurantji Recommends
Food was great service was fast.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Wrap, Guacamole, Taco Sauce, Dr Pepper
The food was hot and made as soon as I ordered it. They were busy put I didn’t have to wait at all for my food. The guy that took my order was very polite as well. The store was super clean and the employees had great customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ground Beef Burrito, Quesadilla
This is my go to lunch spot and I pass 2 other taco bells and a whole bunch of other food places to get here. My order is alway right, food is hot and order comes out fast when I go thru the drive thru or dine in. The customer service is good here too. The employees are always nice and the restaurant is always clean, even the bathrooms!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mexican Pizza
Wayne knows he’s wrong for hiring all these terrible employees at this location. Honestly, I’m about to start fighting to shut it down because it’s taking up space & obviously the employees have terrible attitudes, work ethics, & are LAZY. Dude last night had an attitude with me for asking if they have any luxe boxes I can order that aren’t online! Lmao. Interrupted me to tell me no then proceeds to say there is a $7 one. Idc about how anyone feels about what’s going on in their life and/or if they hate their job, but acting ugly toward folks for NO REASON is inexcusable! Wayne & other managers, I KNOW y’all see all these complaints & obviously aren’t doing anything to fix them, so let’s work on closing y’all on down! It’s never more than 2 people there WHENEVER you choose to come, & that’s a Y’ALL problem! Do better! Or better yet-DON’T! I WILL ensure y’all feel something!
Not ideal. Probably understaffed but definitely untrained—didn’t get my entire order, most of it was wrong, and little to no customer service to try and rectify issues.
Atmosphere: 1
Food: 2
Service: 1
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