I had a order that was missing items through Uber. When I made the report in Uber eats they did not give me a refund. So I called Wendy's and they told me they were out and that Uber should have offered me another item in replacement. They never did but I was offered a free replacement tenders when I came in later that week. The closing manager was very friendly and willing to help me get my moneys worth when Uber failed to give me an option to get a different item.
Atmosphere: 4
Food: 4
Service: 5
El Diablitoe
Guy charged me.like 25.00 for three things.
Atmosphere: 5
Food: 5
Service: 3
RaShawn Harris
We went in to get a Jr. Double Bacon Cheeseburger meal. It was pretty good. Wendy was so nice!!! We had an AWESOME TIME!!! THANK YOU!!!!
Atmosphere: 5
Food: 5
Service: 5
Elaine Collins
Got a burger with hair in it. My grand baby showed me her burger with hair in it on the tomato. That was a done deal for me.
Atmosphere: 2
Food: 1
Service: 3
For Subs
Worst person in window you guys are missing your sale because of him
Atmosphere: 1
Food: 3
Service: 1
Emily Davis
The person running the drive thru window at 2:30pm on 11/2 had the absolute worst attitude and customer service I have ever seen in my TWENTY YEARS of experience. They lost my order and when I said something about it, she immediately got defensive and combative with me. She tried to blame the screw up on the “unusual” amount of orders she had piling up. Welcome to the customer service industry. If you can’t handle it, then figure out a way to IMPROVE YOURSELF or move on to something else. Don’t burden the customers with your horrible attitude and lackluster skills. She’s lucky my order was correct otherwise I would have been even more upset. Oh, if you try saying just ONE word to her, she cuts you off and gets defensive. Get her more training to fix this issue or move on to someone else.
Atmosphere: 1
Food: 4
Service: 1
Timothy Lyle
I ordered chicken tenders and codd salad with a mango Pineapple large. Tenders cooked to hard salad was good. My drink was the worst thing. 😫 tasted like water. All restaurants for people touching food and money and rubbing or touching other thing beside food 🤔. What happen to gloves. I'll never go back here.
Atmosphere: 1
Food: 1
Service: 1
Nico Mcarthur
Whenever I visit it, I asked for a number 2 bacon, ator no cheese. And when I got home, I only received a junior burger with a mass amount of cheese. And when I went to call, no one answered called 6 times over 2 hours. No answers you know
Atmosphere: 5
Food: 2
Service: 2
Katherin S
EVERY time we order ubereats from this location, something is missing. They also never put any of the condiments I've checked off into the bag. I just want what ive paid for. I am getting tired of having to ask uber for a refund because we're missing food.
What's the point of ordering online if they are going to make you wait on the line for the most recent cars?? The point it's to avoid the line.
Service: 1
John Eddy
I’ve tried calling this Wendy’s location several times to ask about low-carb menu options, but no one ever answers the phone. It’s frustrating not being able to get basic information, especially for those of us trying to make informed choices. I’m not sure how they expect to do business if customers can’t even reach someone to ask a simple question.
Atmosphere: 1
Food: 1
Service: 1
Haley Thomas
Horrible experience at this Wendy’s tonight.. Why advertise a meal that comes with the chips and it didn’t. Takis Fuego meal. Also, tried to scan my phone for rewards / coupon and the Salvadoran lady that I think is the manager was rude and said she couldn’t do it she didn’t have anything to do with the app. Which is obvious.. She was playing and yelling at another worker with the window open and being loud and playful, but was rude to me. I’m disappointed about the Takis meal not coming with what was advertised, but even more with the customer service at this place. Will not come back any time in near future.
Excellent Service!
Atmosphere: 5
Food: 5
Service: 5
I had a order that was missing items through Uber. When I made the report in Uber eats they did not give me a refund. So I called Wendy's and they told me they were out and that Uber should have offered me another item in replacement. They never did but I was offered a free replacement tenders when I came in later that week. The closing manager was very friendly and willing to help me get my moneys worth when Uber failed to give me an option to get a different item.
Atmosphere: 4
Food: 4
Service: 5
Guy charged me.like 25.00 for three things.
Atmosphere: 5
Food: 5
Service: 3
We went in to get a Jr. Double Bacon Cheeseburger meal. It was pretty good. Wendy was so nice!!! We had an AWESOME TIME!!! THANK YOU!!!!
Atmosphere: 5
Food: 5
Service: 5
Got a burger with hair in it. My grand baby showed me her burger with hair in it on the tomato. That was a done deal for me.
Atmosphere: 2
Food: 1
Service: 3
Worst person in window you guys are missing your sale because of him
Atmosphere: 1
Food: 3
Service: 1
The person running the drive thru window at 2:30pm on 11/2 had the absolute worst attitude and customer service I have ever seen in my TWENTY YEARS of experience. They lost my order and when I said something about it, she immediately got defensive and combative with me. She tried to blame the screw up on the “unusual” amount of orders she had piling up. Welcome to the customer service industry. If you can’t handle it, then figure out a way to IMPROVE YOURSELF or move on to something else. Don’t burden the customers with your horrible attitude and lackluster skills. She’s lucky my order was correct otherwise I would have been even more upset. Oh, if you try saying just ONE word to her, she cuts you off and gets defensive. Get her more training to fix this issue or move on to someone else.
Atmosphere: 1
Food: 4
Service: 1
I ordered chicken tenders and codd salad with a mango Pineapple large. Tenders cooked to hard salad was good. My drink was the worst thing. 😫 tasted like water. All restaurants for people touching food and money and rubbing or touching other thing beside food 🤔. What happen to gloves. I'll never go back here.
Atmosphere: 1
Food: 1
Service: 1
Whenever I visit it, I asked for a number 2 bacon, ator no cheese. And when I got home, I only received a junior burger with a mass amount of cheese. And when I went to call, no one answered called 6 times over 2 hours. No answers you know
Atmosphere: 5
Food: 2
Service: 2
EVERY time we order ubereats from this location, something is missing. They also never put any of the condiments I've checked off into the bag. I just want what ive paid for. I am getting tired of having to ask uber for a refund because we're missing food.
Restaurantji Recommends
Drive through is perhaps the fastest you'll find!
Atmosphere: 5
Food: 5
Service: 5
Awful service extremely rude
What's the point of ordering online if they are going to make you wait on the line for the most recent cars?? The point it's to avoid the line.
Service: 1
I’ve tried calling this Wendy’s location several times to ask about low-carb menu options, but no one ever answers the phone. It’s frustrating not being able to get basic information, especially for those of us trying to make informed choices. I’m not sure how they expect to do business if customers can’t even reach someone to ask a simple question.
Atmosphere: 1
Food: 1
Service: 1
Horrible experience at this Wendy’s tonight.. Why advertise a meal that comes with the chips and it didn’t. Takis Fuego meal. Also, tried to scan my phone for rewards / coupon and the Salvadoran lady that I think is the manager was rude and said she couldn’t do it she didn’t have anything to do with the app. Which is obvious.. She was playing and yelling at another worker with the window open and being loud and playful, but was rude to me. I’m disappointed about the Takis meal not coming with what was advertised, but even more with the customer service at this place. Will not come back any time in near future.
Food: 2
Service: 1
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