Wingstop
811 W Royal Ln, Irving
(972) 444-8477
Recent Reviews
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Food quality is top notch here. Even with one or two guests in the dining room, if you order dine-in, you're going to wait at least 20 minutes for your food. Meanwhile, they'll serve 8 to-go orders while you patiently wait.
Parking: Park on a slight hill.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Wing Combo, Seasoned Fries, Boneless Meal Deal
They got my order wrong. But hey it's chicken ?
Atmosphere: 5
Food: 5
Service: 5
I've had more than one bad experience at this location. I guess it's my fault for giving them another chance. The first time was pick up... the wings barely had flavor and the fries were cold. The next time on delivery... got delivered AN HOUR after the restaurant said the order was picked up. The third time, I never even received the delivery. Do yourself a favor, eat somewhere else!
Tried boneless wings and the new sandwich. They were so salty. I threw more than half of the foods away. They had no flavors, but tastes of salt… I don’t think I will buy Wingstop again after today…
Atmosphere: 3
Food: 1
Service: 3
Can’t go wrong with some wings
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Wing Combo
Service and food were great!
Atmosphere: 5
Food: 5
Service: 5
Worst chicken wings I have ever had. It's was so dry and tasteless. It also ended up giving me a stomach upset. Do not go here.
Food: 1
In my house we love this franchise! At least once a week we order takeout
Atmosphere: 3
Food: 5
Service: 5
Love me e some Wingstop! ❤️❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Boneless Wings, Wing Combo
Amy was an excellent manager there was a problem with my food but she handled it promptly made sure I was in properly accommodated and satisfied.
Food: 2
Service: 3
Restaurantji Recommends
They flat out suck these days. Mini chicken bites is what it should be called. ??
Atmosphere: 1
Food: 1
Service: 3
Extremely slow service. Brenda is very shady. She lied about the prices and overcharged me.
Atmosphere: 1
Food: 1
Service: 1
What can I say about the incompetence here. Ordering well done fries seems to be the Achilles Heel of Wingstops everywhere, but when the manager looks you right in the eye and says "that's the best we can cook them", while showing her a droopy, inedible fry that's not even hot, what can you do but wonder what kind of training they get on proper cooking techniques. It's not rocket science, just 30-60 seconds more and there you go, crispy fries. And the fact that I was waiting for my order and they gave it to me right away is a tell as well, how they heck they aren't hot??? It's always been hit or miss, mostly miss no matter the location. I had given up even trying and haven't eaten WS for a while, but new address, new office, new location and my staff wanted it so I figured if I ordered them correctly and checked when I picked them up it wouldn't be a problem. Boy was I WRONG! I was so upset not only at the poor quality of the food, but the poor quality of the manager who obviously didn't give a rats behind and went with a lame excuse that anyone can see through. She didn't get cussed out because there was an audience, but suffice to say this is my last visit to that location, or any Wingstop location. The $5 "gift card" they offered when I complained wasn't even enough to cover the two large fries that went into the trash. The wings were overdone as well, but most of them at least got eaten anyway. No more, ever! BDubs here I come!
Atmosphere: 1
Food: 1
Service: 1
Dry wings, rude employees shut this place
Atmosphere: 1
Food: 1
Service: 1
What can I say about the incompetence here. Ordering well done fries seems to be the Achilles Heel of Wingstops everywhere, but when the manager looks you right in the eye and says "that's the best we can cook them", while showing her a droopy, inedible fry that's not even hot, what can you do but wonder what kind of training they get on proper cooking techniques. It's not rocket science, just 30-60 seconds more and there you go, crispy fries. And the fact that I was waiting for my order and they gave it to me right away is a tell as well, how they heck they aren't hot??? It's always been hit or miss, mostly miss no matter the location. I had given up even trying and haven't eaten WS for a while, but new address, new office, new location and my staff wanted it so I figured if I ordered them correctly and checked when I picked them up it wouldn't be a problem. Boy was I WRONG! I was so upset not only at the poor quality of the food, but the poor quality of the manager who obviously didn't give a rats behind and went with a lame excuse that anyone can see through. She didn't get cussed out because there was an audience, but suffice to say this is my last visit to that location, or any Wingstop location. The $5 "gift card" they offered when I complained wasn't even enough to cover the two large fries that went into the trash. The wings were overdone as well, but most of them at least got eaten anyway. No more, ever! BDubs here I come!
Atmosphere: 1
Food: 1
Service: 1
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