The employees at this location are really friendly, whether it’s placing an order over the phone or dining in. Kaleb was really nice taking our order over the phone. Tray took care of us when we dined in! Very clean store too.
Atmosphere: 5
Food: 5
Service: 5
DJ Newman
This is definitely the best wingstop I’ve had in the entire metroplex of DFW. It’s always fresh, they don’t overcook the wings. They have great speedy service with a good attitude. I haven’t had a bad experience and Id put this store up against any chain.
Atmosphere: 5
Food: 5
Service: 5
Grace Williams
Kyle was very sweet and upbeat. She made me feel welcomed and she was happy to do her job and serve. Definitely a vibe and helpful. Smiles, happy, friendly and positive. 🥰
Atmosphere 10/10 Service 10/10
Atmosphere: 5
Food: 5
Service: 5
Abood Gh
Date: December 4, 2025 Time: 9:43 PM
It used to be a good location with great service, but not anymore. The employees working at this branch seem completely uninterested in their jobs. As soon as I place an order, I hear comments like “OMG, that’s a big order,” which is extremely unprofessional.
This is the second time this has happened. The first time, the cashier asked me if my order was going to be big, as if she didn’t want to take it. I considered making a complaint then but chose not to. Unfortunately, today she did the same thing again, making me feel unwelcome at this location. I was a walk-in customer, but I could clearly see how poorly she treated delivery drivers as well.
This will be my last time visiting this location unless the service improves and the staff receives proper customer-service training.
Service: 1
Rahul Writes
Wings had only 10% sauce on them Only on one side of the wing Not worth the price
Atmosphere: 1
Food: 1
Service: 3
Kelley Barnes
I don’t know which franchise owner is responsible for this location, but he or she should be held accountable on behalf of the unprofessional employees, the poor service, food, and atmosphere (loud, obscene music). My friend ordered wings for us tonight, and it took nearly an hour for them to prepare overly fried wings and a barely-there fry basket. This is our last time patronizing this restaurant. I do not recommend.
Atmosphere: 2
Food: 1
Service: 1
Lala Anthony
terrible experience every time i come i don’t even know why i give it a chance. food is never well done even after its requested inappropriate music playing, always saying unprofessional things in the kitchen music is also very vulgar. when my husband called to place a order he was called babe and sweetheart by a young man at the register which made him feel very uncomfortable. don’t ask for well done it’s a 40 min wait for something that she be already well cooked. terrible experience they need a new staff or manager or something. Terrible
Atmosphere: 1
Food: 1
Service: 1
Kristopher Yglesias
They changed their fries! Why? They used to be perfect. Now they're like grocery store fries...
Atmosphere: 3
Food: 1
Service: 4
Laakeea Ford
This location had great customer service . Food was 10 out of 10 . Thank you wingstop !
So my boss bought wingstop for our department . We wrote down what we wanted. It was very simple. Well.....our orders were all wrong. Flavors were missing. We were missing wings. I told our boss to avoid this wingstop going forward.
Margaret Glass
Worse experience ever. They gave me uncooked wings mixed with old over cooked wings. Not to mention we had a huge order placed & they didn’t even give us what we ordered. Everything was messed up & labeled wrong. No seasoning on the fries. They literally gave us whatever they thought we wanted to eat . 0/10 stars . Shouldn’t even recommend to my dog .
Atmosphere: 1
Food: 1
Service: 1
Dre L
Non existent customer service, terrible wait times and the food isn't that good at this location. I'd rather go out of the way to a further location
Service: 1
Renee
ROYAL LANE, IRVING TX These employees having a hard time understanding 2 things 1. Garlic GARLIC PAR on your wings 2. If you getting 6 pieces...meaning 3 drunmetts and 3 flats...
How hard is that to ask for...
Atmosphere: 5
Food: 3
Service: 5
Devante Nurse
somebody frying the hell outta that chicken!! they done stepped it up!! chicken was so goood and hot all 5 times i went!! GREAT JOB !!
Great service friendly team
Atmosphere: 5
Food: 5
Service: 5
The employees at this location are really friendly, whether it’s placing an order over the phone or dining in. Kaleb was really nice taking our order over the phone. Tray took care of us when we dined in! Very clean store too.
Atmosphere: 5
Food: 5
Service: 5
This is definitely the best wingstop I’ve had in the entire metroplex of DFW. It’s always fresh, they don’t overcook the wings. They have great speedy service with a good attitude. I haven’t had a bad experience and Id put this store up against any chain.
Atmosphere: 5
Food: 5
Service: 5
Kyle was very sweet and upbeat. She made me feel welcomed and she was happy to do her job and serve. Definitely a vibe and helpful. Smiles, happy, friendly and positive. 🥰
Atmosphere 10/10
Service 10/10
Atmosphere: 5
Food: 5
Service: 5
Date: December 4, 2025
Time: 9:43 PM
It used to be a good location with great service, but not anymore. The employees working at this branch seem completely uninterested in their jobs. As soon as I place an order, I hear comments like “OMG, that’s a big order,” which is extremely unprofessional.
This is the second time this has happened. The first time, the cashier asked me if my order was going to be big, as if she didn’t want to take it. I considered making a complaint then but chose not to. Unfortunately, today she did the same thing again, making me feel unwelcome at this location. I was a walk-in customer, but I could clearly see how poorly she treated delivery drivers as well.
This will be my last time visiting this location unless the service improves and the staff receives proper customer-service training.
Service: 1
Wings had only 10% sauce on them
Only on one side of the wing
Not worth the price
Atmosphere: 1
Food: 1
Service: 3
I don’t know which franchise owner is responsible for this location, but he or she should be held accountable on behalf of the unprofessional employees, the poor service, food, and atmosphere (loud, obscene music). My friend ordered wings for us tonight, and it took nearly an hour for them to prepare overly fried wings and a barely-there fry basket. This is our last time patronizing this restaurant. I do not recommend.
Atmosphere: 2
Food: 1
Service: 1
terrible experience every time i come i don’t even know why i give it a chance. food is never well done even after its requested inappropriate music playing, always saying unprofessional things in the kitchen music is also very vulgar. when my husband called to place a order he was called babe and sweetheart by a young man at the register which made him feel very uncomfortable. don’t ask for well done it’s a 40 min wait for something that she be already well cooked. terrible experience they need a new staff or manager or something. Terrible
Atmosphere: 1
Food: 1
Service: 1
They changed their fries! Why? They used to be perfect. Now they're like grocery store fries...
Atmosphere: 3
Food: 1
Service: 4
This location had great customer service . Food was 10 out of 10 . Thank you wingstop !
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
So my boss bought wingstop for our department . We wrote down what we wanted. It was very simple. Well.....our orders were all wrong. Flavors were missing. We were missing wings. I told our boss to avoid this wingstop going forward.
Worse experience ever. They gave me uncooked wings mixed with old over cooked wings. Not to mention we had a huge order placed & they didn’t even give us what we ordered. Everything was messed up & labeled wrong. No seasoning on the fries. They literally gave us whatever they thought we wanted to eat . 0/10 stars . Shouldn’t even recommend to my dog .
Atmosphere: 1
Food: 1
Service: 1
Non existent customer service, terrible wait times and the food isn't that good at this location. I'd rather go out of the way to a further location
Service: 1
ROYAL LANE, IRVING TX
These employees having a hard time understanding 2 things
1. Garlic GARLIC PAR on your wings
2. If you getting 6 pieces...meaning
3 drunmetts and 3 flats...
How hard is that to ask for...
Atmosphere: 5
Food: 3
Service: 5
somebody frying the hell outta that chicken!! they done stepped it up!! chicken was so goood and hot all 5 times i went!! GREAT JOB !!
Atmosphere: 5
Food: 5
Service: 5
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