I had a very poor experience at this Shipley’s location. The staff member assisting me was unprofessional and had an attitude throughout the interaction. There was only one person working, which seems to be a recurring issue and may be contributing to the service problems. My order was misunderstood, and I was given a glazed donut hole when I specifically asked for chocolate. When I pointed this out, the employee insisted it was chocolate, even after I explained otherwise. After trying it, it was clearly the classic glazed donut hole. Overall, the lack of staff, poor communication, and dismissive attitude made this a frustrating experience.
Atmosphere: 1
Food: 1
Service: 1
Annasia Harris
Always treat me good with a smile before work!!
Atmosphere: 5
Food: 5
Service: 5
Lynda
Prices are affordable, donuts taste good and are ready to eat. You don't need to wait. The box is too little for a dozen of donuts 🥺 You cannot take one donut without touch the donout next to it.
Atmosphere: 5
Food: 5
Service: 5
Eden Jeffers
Repeatedly asked me what i was ordering and still managed to get 1/3rd of my items wrong
Atmosphere: 3
Food: 3
Service: 1
Mary Claycomb
Very fresh and delicious!!!
Atmosphere: 5
Food: 5
Service: 5
Latresia penrice
Food was old they are not selling fresh food orange juice old taste like vinegar glaze cinnamon twist hard couldn’t put my teeth though it this is sad they are selling left overs
Atmosphere: 1
Food: 1
Service: 1
Diana love
I’ve given this location multiple chances, but it’s been a disappointment every single time.
One visit really stood out — we walked in and there wasn’t a single employee in sight. After about 10 minutes, someone finally appeared and said, “Why didn’t you yell for me?” I’m sorry, but I shouldn’t have to yell just to get service. If you’re working alone, at least have a bell or sign letting customers know what to do.
We gave it another try today, and once again, the experience was awful. The woman working was rude and clearly didn’t care to be there. As for the donuts — they were disgusting. Cold, old, and stale, with a greasy film that lingered in my mouth. No flavor, no freshness, nothing redeeming.
I absolutely do not recommend this location and will not be returning.
Atmosphere: 1
Food: 1
Service: 1
R. Neico
I just love hot Shipley donuts.
Atmosphere: 5
Food: 5
Service: 5
Chrome Auto
⭐️⭐️⭐️⭐️⭐️ Shipley Donuts is my go-to spot on Jones Rd! The girls working there are incredibly nice — seriously, some of the kindest and most welcoming people you’ll meet. They always greet me with a smile and make me feel like family. The service is quick, the cashier is always helpful, and the vibe is just great all around. I truly enjoy stopping by, not just for the donuts (which are amazing!), but for the great people who work there. Highly recommend!
We came on a Sunday at 6:45 PM the front doors were closed with the open sign on they also have a sign saying they closed at 8:PM.
Nicole P
My go to breakfast spot when I’m in town! We love the jalapeño sausage cheese kolaches and hazelnut coffee! This location is the cleanest and friendliest staff!
Atmosphere: 5
Food: 5
Service: 5
Laura Hang
I love their employees are so friendly and the donuts are always fresh!
Atmosphere: 5
Food: 5
Service: 5
Alicia Escandon
We always used to go there to buy food, but one day I opened my ham colache and it was completely rotten. Obviously, we've never gone back to buy food there.
We always go there to buy food, but one day I opened my ham colache and it was completely rotten. Obviously, we've never gone back to buy food there.
Atmosphere: 3
Food: 1
Service: 3
jennifer hang
Stopped by Shipley’s Jones Rd for the 2nd time this morning and all I have to say is that everything was so delicious. I see why they put “make life delicious” on their boxes. Placed an order online for the Office Hero packs and those did so well with my clients at work. Everyone’s favorite is the sausage and cheese with jalepeno, but mine is the spicy BOLD (bigger sausage) with cheese. Very friendly and efficient staff.
Really good!!
Food: 5
Service: 5
Recommended dishes: Donuts
I had a very poor experience at this Shipley’s location. The staff member assisting me was unprofessional and had an attitude throughout the interaction. There was only one person working, which seems to be a recurring issue and may be contributing to the service problems.
My order was misunderstood, and I was given a glazed donut hole when I specifically asked for chocolate. When I pointed this out, the employee insisted it was chocolate, even after I explained otherwise. After trying it, it was clearly the classic glazed donut hole.
Overall, the lack of staff, poor communication, and dismissive attitude made this a frustrating experience.
Atmosphere: 1
Food: 1
Service: 1
Always treat me good with a smile before work!!
Atmosphere: 5
Food: 5
Service: 5
Prices are affordable, donuts taste good and are ready to eat. You don't need to wait.
The box is too little for a dozen of donuts 🥺
You cannot take one donut without touch the donout next to it.
Atmosphere: 5
Food: 5
Service: 5
Repeatedly asked me what i was ordering and still managed to get 1/3rd of my items wrong
Atmosphere: 3
Food: 3
Service: 1
Very fresh and delicious!!!
Atmosphere: 5
Food: 5
Service: 5
Food was old they are not selling fresh food orange juice old taste like vinegar glaze cinnamon twist hard couldn’t put my teeth though it this is sad they are selling left overs
Atmosphere: 1
Food: 1
Service: 1
I’ve given this location multiple chances, but it’s been a disappointment every single time.
One visit really stood out — we walked in and there wasn’t a single employee in sight. After about 10 minutes, someone finally appeared and said, “Why didn’t you yell for me?” I’m sorry, but I shouldn’t have to yell just to get service. If you’re working alone, at least have a bell or sign letting customers know what to do.
We gave it another try today, and once again, the experience was awful. The woman working was rude and clearly didn’t care to be there. As for the donuts — they were disgusting. Cold, old, and stale, with a greasy film that lingered in my mouth. No flavor, no freshness, nothing redeeming.
I absolutely do not recommend this location and will not be returning.
Atmosphere: 1
Food: 1
Service: 1
I just love hot Shipley donuts.
Atmosphere: 5
Food: 5
Service: 5
⭐️⭐️⭐️⭐️⭐️
Shipley Donuts is my go-to spot on Jones Rd! The girls working there are incredibly nice — seriously, some of the kindest and most welcoming people you’ll meet. They always greet me with a smile and make me feel like family. The service is quick, the cashier is always helpful, and the vibe is just great all around. I truly enjoy stopping by, not just for the donuts (which are amazing!), but for the great people who work there. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We came on a Sunday at 6:45 PM the front doors were closed with the open sign on they also have a sign saying they closed at 8:PM.
My go to breakfast spot when I’m in town! We love the jalapeño sausage cheese kolaches and hazelnut coffee! This location is the cleanest and friendliest staff!
Atmosphere: 5
Food: 5
Service: 5
I love their employees are so friendly and the donuts are always fresh!
Atmosphere: 5
Food: 5
Service: 5
We always used to go there to buy food, but one day I opened my ham colache and it was completely rotten. Obviously, we've never gone back to buy food there.
We always go there to buy food, but one day I opened my ham colache and it was completely rotten. Obviously, we've never gone back to buy food there.
Atmosphere: 3
Food: 1
Service: 3
Stopped by Shipley’s Jones Rd for the 2nd time this morning and all I have to say is that everything was so delicious. I see why they put “make life delicious” on their boxes. Placed an order online for the Office Hero packs and those did so well with my clients at work. Everyone’s favorite is the sausage and cheese with jalepeno, but mine is the spicy BOLD (bigger sausage) with cheese. Very friendly and efficient staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crunchy, Bacon Egg & Cheese Kolache, Split Dozen, Shipley Bold with Cheese & Jalapeño Kolache, Sausage Egg Jalapeno & Cheese Kolache, Doughnut, Half-Dozen Sausage Egg Jalapeno & Cheese Kolaches
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