If I could leave 0 stars then I would. Today was my first time visiting this place and the service was terrible besides the chef. NELSON my server, had an extremely nasty attitude!!! While inquiring about the menu he was very rude and appeared irritated about us asking questions. The food portions were very small on top of this. Do not waste your time visiting this place. I was also harassed by Nelson for not leaving a tip.
Jayla H.
I recently visited Atami to try out their Hibachi lunch special. Upon being seated, my server Nelson was being very impatient and rude when being asked questions about the menu. He snatched the menus out of our hands and sounded irritated when we needed sauce or wanted to order any drinks. He then tried to snatch the receipt out of my hand after he “forgot” to charge my soda to the bill. Nelson made this experience HORRIBLE and I WILL NEVER return. The lady who also works in the establishment was nonchalant and did not care to even greet us when walking through the door.
Atmosphere: 1
Food: 1
Service: 1
Erika Shelton
Atami is a Katy classic! The food is always delicious and the hibachi is endlessly entertaining for all agesKid-friendliness: The hibachi chefs always entertain our little ones!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hibachi Steak Chicken Shrimp
Daniel Armer
Atami is a great Japanese steak and sushi restaurant. Their chefs prepare excellent food and every time I’ve been has been a great experience. The decor could use a refresh to be a little more modern but that doesn’t detract from the great food and service.Vegetarian options: Atami offers vegetarian options.Dietary restrictions: Atami accommodates dietary restrictionsParking: Plenty of parking in the lot out front.Kid-friendliness: This is a family friendly restaurant.
Food (fried rice excepted) was missing flavor.Service and presentation was
Atmosphere: 4
Food: 3
Service: 4
David warrior
My first Hibachi experience and boy did I enjoy it!!!!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Hibachi Steak Chicken Shrimp
Melissa Kambitsis
Changing my once 5 star review to a one star review. I have been coming here for about 15 years, maybe a little more. We’ve had party and after party here, several family dinners a year and many lunches with friends and lunch with my husband. We have easily spent over 10 thousand dollars in this establishment, not to mention the times we have ordered to go and even doordash from here. I’ve recommend them over and over on the Katy food Facebook pages. Never again! Absolutely no loyalty to good customers here. Getting over a stomach virus and asked for a small meal one time and was denied. Order a full meal or don’t order at all.I’ve always tipped the habachi chef at least 30 dollars on top of tipping our waitress / waiter 25-30 percent.This is ridiculous. As a business owner myself, I would never in a million years not accommodate one of my most loyal clients / customers that have been helping keep me in business over a decade.Manager of this place is literal trash. She cares nothing about customer experience.
Haley Chom
We came for hibachi, the waiter was confused over something so simple but instead of listening they just got frustrated, the hibachi chef was the least interactive of any hibachi I have been to, the portions even given the lunch size was crazy small for meat and veggies. The meat and veggies had zero flavor. The rice was good and that was the biggest portion you got. Never got drink refills nor were any offered. This was my first time, not sure if I’ll be back.
Atmosphere: 4
Food: 3
Service: 3
Jerry Ojeda
Service was good, but food was bland and gross. I had the Japanese noodles and tempura shrimp. Very bland. It literally was ramen noodles with beef cubes. I addressed it to the manager. Shs said nothing.
Atmosphere: 1
Food: 1
Service: 4
J Schneider
Celebrated a family birthday at dinner. Typical hibachi grill with focus on the show of cooking the meal with all the usual tricks. I order a tempura dish which was prepared in the kitchen and came out after everyone else was more than half finished. However, the tempura veggie dish was served with crab strips that really made it good.Overall, a nice place if you are into the show. Food was good. Not outstanding but nice. Everyone had a good time with no complaints.
Excellent, good service and food. The show on the griddle was great and creative. Highly recommendedParking: Unsecured public parking available
Atmosphere: 5
Food: 5
Service: 5
Andrew Johnson
It's benihana but not over priced and packed at all times. Literally the same quality you get at benihana but it's like $10 less per person. Drinks are cheaper. Overall, if you want the hibachi experience, good food but not upcharged because of the name, this is the place to go.
My family came here for a birthday dinner and they rushed us. We barely started eat our meals and they will already bringing the bills. Then, we wanted to eat birthday cake and they made us move to the complete other side of the restaurant because “they were too busy” for us to side at our table this long.
Atmosphere: 2
Food: 3
Service: 1
Zy Bobbitt
Perfect spot for low price hibachi. Be prepared to wait at least 20 minutes even if the place is empty. The front end staff are inexperienced and mostly do not speak English, so they may not even know you're there. Bar is tended by grandma and you get to play, "what will they bring me?!" with every order. The hibachi chefs are what make a great distraction from the lack of clean anything, the cheap dishware, bad salad, canned miso soup, and substituted rice for the traditional shrimp toss. I recommend showing up pregame drunk for a better experience.
Atmosphere: 3
Food: 3
Service: 4
Karen Eveland
The waitress was wonderful. The chef was not happy to be there. He really did nothing special at all. I was so disappointed since it was my granddaughters first hibachi. Chef needs to find a job he doesn't hate.
If I could leave 0 stars then I would. Today was my first time visiting this place and the service was terrible besides the chef. NELSON my server, had an extremely nasty attitude!!! While inquiring about the menu he was very rude and appeared irritated about us asking questions. The food portions were very small on top of this. Do not waste your time visiting this place. I was also harassed by Nelson for not leaving a tip.
I recently visited Atami to try out their Hibachi lunch special. Upon being seated, my server Nelson was being very impatient and rude when being asked questions about the menu. He snatched the menus out of our hands and sounded irritated when we needed sauce or wanted to order any drinks. He then tried to snatch the receipt out of my hand after he “forgot” to charge my soda to the bill. Nelson made this experience HORRIBLE and I WILL NEVER return. The lady who also works in the establishment was nonchalant and did not care to even greet us when walking through the door.
Atmosphere: 1
Food: 1
Service: 1
Atami is a Katy classic! The food is always delicious and the hibachi is endlessly entertaining for all agesKid-friendliness: The hibachi chefs always entertain our little ones!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hibachi Steak Chicken Shrimp
Atami is a great Japanese steak and sushi restaurant. Their chefs prepare excellent food and every time I’ve been has been a great experience. The decor could use a refresh to be a little more modern but that doesn’t detract from the great food and service.Vegetarian options: Atami offers vegetarian options.Dietary restrictions: Atami accommodates dietary restrictionsParking: Plenty of parking in the lot out front.Kid-friendliness: This is a family friendly restaurant.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Teppanyaki, Hibachi Steak, Steak
Food (fried rice excepted) was missing flavor.Service and presentation was
Atmosphere: 4
Food: 3
Service: 4
My first Hibachi experience and boy did I enjoy it!!!!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Hibachi Steak Chicken Shrimp
Changing my once 5 star review to a one star review. I have been coming here for about 15 years, maybe a little more. We’ve had party and after party here, several family dinners a year and many lunches with friends and lunch with my husband. We have easily spent over 10 thousand dollars in this establishment, not to mention the times we have ordered to go and even doordash from here. I’ve recommend them over and over on the Katy food Facebook pages. Never again! Absolutely no loyalty to good customers here. Getting over a stomach virus and asked for a small meal one time and was denied. Order a full meal or don’t order at all.I’ve always tipped the habachi chef at least 30 dollars on top of tipping our waitress / waiter 25-30 percent.This is ridiculous. As a business owner myself, I would never in a million years not accommodate one of my most loyal clients / customers that have been helping keep me in business over a decade.Manager of this place is literal trash. She cares nothing about customer experience.
We came for hibachi, the waiter was confused over something so simple but instead of listening they just got frustrated, the hibachi chef was the least interactive of any hibachi I have been to, the portions even given the lunch size was crazy small for meat and veggies. The meat and veggies had zero flavor. The rice was good and that was the biggest portion you got. Never got drink refills nor were any offered. This was my first time, not sure if I’ll be back.
Atmosphere: 4
Food: 3
Service: 3
Service was good, but food was bland and gross. I had the Japanese noodles and tempura shrimp. Very bland. It literally was ramen noodles with beef cubes. I addressed it to the manager. Shs said nothing.
Atmosphere: 1
Food: 1
Service: 4
Celebrated a family birthday at dinner. Typical hibachi grill with focus on the show of cooking the meal with all the usual tricks. I order a tempura dish which was prepared in the kitchen and came out after everyone else was more than half finished. However, the tempura veggie dish was served with crab strips that really made it good.Overall, a nice place if you are into the show. Food was good. Not outstanding but nice. Everyone had a good time with no complaints.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Excellent, good service and food. The show on the griddle was great and creative. Highly recommendedParking: Unsecured public parking available
Atmosphere: 5
Food: 5
Service: 5
It's benihana but not over priced and packed at all times. Literally the same quality you get at benihana but it's like $10 less per person. Drinks are cheaper. Overall, if you want the hibachi experience, good food but not upcharged because of the name, this is the place to go.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hibachi Steak Chicken Shrimp, Steak
My family came here for a birthday dinner and they rushed us. We barely started eat our meals and they will already bringing the bills. Then, we wanted to eat birthday cake and they made us move to the complete other side of the restaurant because “they were too busy” for us to side at our table this long.
Atmosphere: 2
Food: 3
Service: 1
Perfect spot for low price hibachi. Be prepared to wait at least 20 minutes even if the place is empty. The front end staff are inexperienced and mostly do not speak English, so they may not even know you're there. Bar is tended by grandma and you get to play, "what will they bring me?!" with every order. The hibachi chefs are what make a great distraction from the lack of clean anything, the cheap dishware, bad salad, canned miso soup, and substituted rice for the traditional shrimp toss. I recommend showing up pregame drunk for a better experience.
Atmosphere: 3
Food: 3
Service: 4
The waitress was wonderful. The chef was not happy to be there. He really did nothing special at all. I was so disappointed since it was my granddaughters first hibachi. Chef needs to find a job he doesn't hate.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Hibachi Steak Chicken Shrimp