This place is always filthy every time we go in. Pretty sure we won't go back. The kids were in the back having a good time doing anything but cleaning. My icecream was put on the counter and pushed towards me thru other melted droppings. Tables were covered with at least a days worth of use and the floor was worse.
Order this for my daughters birthday since it is on Thanksgiving, and I personally thought I was being pranked. Like, where's the camera crew. ?♀️
Food: 1
Jenn G
Lights out and seemingly closed at 9:38 pm tonight. Employees already mopping the floor and chairs on tables. Employees just looked out the window at us and pointed at the window. If your hours have changed, please update it on Google.
Cez Infante
Our favorite place ❤️
Atmosphere: 5
Food: 5
Service: 5
Senthil Kumar Ramanathan
Today i went to BR at this location @ 7:30CT. for today BR is having free scoop of icecream with MELT code. I showed this to the Guy in the store and he was not willing to give the free scoop. Frist he said, this icecream has to to eaten inside the shop. I said that is not mentioned anywhere Then he said if it melts, then only we will give free scoop. Then he asked me to pay $4.32 ...
Not sure why the store owner has kept a guy like this int he store.
Atmosphere: 1
Food: 2
Service: 1
Dhivya K
Worst service
Atmosphere: 1
Food: 1
Service: 1
J F
"Absolutely dreadful experience. Service was excruciatingly slow, and when the ice cream finally arrived, it was completely wrong. Not only did it take an eternity for them to mess up our order, but it also ruined a significant part of our Mother's Day celebration. A colossal waste of $50. I'm genuinely embarrassed for the establishment."
Atmosphere: 1
Food: 1
Service: 1
ravindra hagavane
DO NOT ORDER CAKE ONLINEI strongly advise against ordering cakes online from this establishment. Despite receiving confirmation for our online order, the cake was not prepared. When presented with alternative options, they were mostly stale, having been made weeks prior. Additionally, the cake was too firm for proper decoration, and they claimed the decorator was unavailable to write the name. Our birthday celebration was completely spoiled by this experience.
This place needs a serious deep clean. Food stains on all the cases, walls full of chocolate, and display cases full of food from prior days. Ice cream is delicious but hard to enjoy looking at the gross environment.
Atmosphere: 1
Food: 3
Service: 3
Hang Kimberly
The ice cream offered here is truly exceptional, providing a delightful experience that leaves you craving for more. They are always generous in offering samples, allowing you to taste a variety of flavors before making a decision. The staff that work here are incredibly friendly and patient, providing a comfortable atmosphere for you to make your choice from the vast array of options available.Conveniently located just a stone's throw away from my residence, it's a treat to have such a wonderful establishment right at my doorstep. The fact that I never have to wait to enjoy my favorite dessert is a testament to their efficient service and the spacious environment.The place is usually not crowded, maintaining a peaceful and serene ambiance. This makes every visit a pleasant experience, as you can enjoy your ice cream without the hustle and bustle that often accompanies popular eateries.So, here's looking forward to our next rendezvous at this delightful ice cream shop. Until then, I'll be counting the days until I can savor the delightful flavors once again. See you soon!
Atmosphere: 5
Food: 4
Service: 5
Kevin Smith
Closed way before closing time multiple times. Went an hour before close this time and chairs and tables where put up employees where checked out no interest in working. Whoever owns this place you better look into it your business is being run into the ground. This is the third time we had to eat in our car and we were there an hour before closing time.
Atmosphere: 1
Food: 4
Service: 1
Hillary Winn
Most of the ice cream isn’t even solid form it’s very melted. The actual store itself is disgusting and dirty. It looks like it hasn’t been cleaned in a very long time.
This place is always filthy every time we go in. Pretty sure we won't go back. The kids were in the back having a good time doing anything but cleaning. My icecream was put on the counter and pushed towards me thru other melted droppings. Tables were covered with at least a days worth of use and the floor was worse.
Perfect customer service/nice & clean place/ Five stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️!
Worst service ever.
Atmosphere: 1
Food: 5
Service: 1
Order this for my daughters birthday since it is on Thanksgiving, and I personally thought I was being pranked. Like, where's the camera crew. ?♀️
Food: 1
Lights out and seemingly closed at 9:38 pm tonight. Employees already mopping the floor and chairs on tables. Employees just looked out the window at us and pointed at the window. If your hours have changed, please update it on Google.
Our favorite place ❤️
Atmosphere: 5
Food: 5
Service: 5
Today i went to BR at this location @ 7:30CT. for today BR is having free scoop of icecream with MELT code. I showed this to the Guy in the store and he was not willing to give the free scoop.
Frist he said, this icecream has to to eaten inside the shop. I said that is not mentioned anywhere
Then he said if it melts, then only we will give free scoop.
Then he asked me to pay $4.32 ...
Not sure why the store owner has kept a guy like this int he store.
Atmosphere: 1
Food: 2
Service: 1
Worst service
Atmosphere: 1
Food: 1
Service: 1
"Absolutely dreadful experience. Service was excruciatingly slow, and when the ice cream finally arrived, it was completely wrong. Not only did it take an eternity for them to mess up our order, but it also ruined a significant part of our Mother's Day celebration. A colossal waste of $50. I'm genuinely embarrassed for the establishment."
Atmosphere: 1
Food: 1
Service: 1
DO NOT ORDER CAKE ONLINEI strongly advise against ordering cakes online from this establishment. Despite receiving confirmation for our online order, the cake was not prepared. When presented with alternative options, they were mostly stale, having been made weeks prior. Additionally, the cake was too firm for proper decoration, and they claimed the decorator was unavailable to write the name. Our birthday celebration was completely spoiled by this experience.
Restaurantji Recommends
This place needs a serious deep clean. Food stains on all the cases, walls full of chocolate, and display cases full of food from prior days. Ice cream is delicious but hard to enjoy looking at the gross environment.
Atmosphere: 1
Food: 3
Service: 3
The ice cream offered here is truly exceptional, providing a delightful experience that leaves you craving for more. They are always generous in offering samples, allowing you to taste a variety of flavors before making a decision. The staff that work here are incredibly friendly and patient, providing a comfortable atmosphere for you to make your choice from the vast array of options available.Conveniently located just a stone's throw away from my residence, it's a treat to have such a wonderful establishment right at my doorstep. The fact that I never have to wait to enjoy my favorite dessert is a testament to their efficient service and the spacious environment.The place is usually not crowded, maintaining a peaceful and serene ambiance. This makes every visit a pleasant experience, as you can enjoy your ice cream without the hustle and bustle that often accompanies popular eateries.So, here's looking forward to our next rendezvous at this delightful ice cream shop. Until then, I'll be counting the days until I can savor the delightful flavors once again. See you soon!
Atmosphere: 5
Food: 4
Service: 5
Closed way before closing time multiple times. Went an hour before close this time and chairs and tables where put up employees where checked out no interest in working. Whoever owns this place you better look into it your business is being run into the ground. This is the third time we had to eat in our car and we were there an hour before closing time.
Atmosphere: 1
Food: 4
Service: 1
Most of the ice cream isn’t even solid form it’s very melted. The actual store itself is disgusting and dirty. It looks like it hasn’t been cleaned in a very long time.
Atmosphere: 1
Food: 1
Service: 3
They constantly cancel online
Service: 1
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