Baskin-Robbins

6920 S Fry Rd Suite A, Katy
(281) 391-3161

Recent Reviews

Sort by
Ke Con

Horrible service

Cardinals KALL

I always come to this location with friends and family and always leave tips for the staff. I visited recently and the staff was very rude, ignorant, and no smile on their faces. I waited over 10 minutes when the store was literally empty. I'm disappointed and will not go back to this location. Another time I went with a friend and they closed the doors at 9:20pm instead of closing at 10pm. Very lazy and unprofessional! I do not recommend...

Rich Kiser

Just dropped by for a quick cone. Layla was so friendly and helpful. Informed me the chocolate almond was one of the 1st flavors from 1945! She said they haven’t had it in the store for 2 yrs!!! Tastes amazing.

Becky Meredith

Kid-friendliness: All about kids

Wheelchair accessibility: No problem. Park at.door.

Atmosphere: 5

Food: 4

Service: 5

Julia Mathews

A very nice little man always works there and does a great job scooping the ice cream. Good flavors.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Very Berry Strawberry

Xavier Helenski

Incredible service, loved the attentiveness to me and my kids

Parking: Plenty of spots

Kid-friendliness: Super kid friendly

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Brownie Sundae, Oreo Layered Sundae

Robert Anderson

Rip off. They give you half scoop for $4.00 They don't roll the scoop, Just a quick half a scoop. Try to tell them but don't listen. Ice cream was not even frozen it was Soft. Place is filthy.

Atmosphere: 1

Food: 1

Service: 1

Justin

This place is disgusting. Kid scrapped all of the built up ice in the freezer into the open ice cream bins! All of them! Glad we went inside and saw this instead of our usual drive through visit.

Atmosphere: 1

Food: 1

Service: 1

Jefferson Garcia

The prices they say in the notice are not up to date or charge you more if you order a small size in Smooties.

Atmosphere: 2

Food: 2

Service: 1

Sakeena Chaudhry

Place is very dirty. I asked if they could put on gloves and they said no they just wash their hands… only they didn’t do this when we came in and even after I asked. The other locations wear gloves so this is just gross.

Marlene L

We always have a good experience.

Atmosphere: 4

Food: 5

Service: 5

Lauren Logan

If I could give zero stars, I would.

Atmosphere: 1

Food: 1

Service: 1

emily

The workers put a bike in front of the door 2 hours before closing and when my friends and I walked in we said hello and they didn’t acknowledge us st all. The most disgusting and horrible people work at this BR.

Atmosphere: 1

Food: 3

Service: 1

Shalaka Godse

They're closed by 9.20 , I just wish that their hours on Google reflected their actual

Atmosphere: 2

Food: 2

Service: 1

Lori Becerra

The bathroom is filthy, took my grandchildren there two days in a row . The bathroom had not been touched. The staff was great . Overall the store needs a deep cleaning.

Atmosphere: 4

Food: 4

Service: 4

Loading...