The taste and quality have gone down significantly Wouldn’t come back again
Atmosphere: 5
Food: 1
Service: 5
Trisha
Food quality went down, this will be my last time. Pickle radish had ni flavor, no taste at all Soy sauce chicken extremely salty.
Food: 1
Recommended dishes: Wings
Zeek Avelar
Wow this place has plummeted in value and quality. I remember loving the style and flavors, but they are a shell of themselves now. Ordered the tenders (which used to be whole; now they are slivers). Chicken was thin sliced and very dry, like jerky, and the smallest amount of sauce was added to them., making every "strip" bland. Your fame was in the sauce. Why skimp out on the reason people go to your restaurant. Anyone can make chicken strips. Big miss. Couldn't eat more than two. Just not enough flavor... or anything special.
Teddy Kirwim0
Great food and friendly staffs
Atmosphere: 5
Food: 5
Service: 5
Tony Salinas
Disregard the 3.9 rating!! It's completely MISLEADING!! We've decided to come try out this Korean BBQ joint and it was off the hook AMAZING!! Our server, Adrian, was attentive and courteous, and it's no surprise... He is will be serving the Navy soon (thank you for your commitment!!).
Back to the food.... We got the drumsticks and wings, as well as the loaded fries and potstickers. The crisp was ON POINT and I recommend the soy garlic sauce. Pics don't do it justice. This is a hidden gem off I-10...do yourself a favor and come here to try it for yourself. This is not something you order online to eat... You have to eat this in house to enjoy it the right way. We will be back!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seasoned Fries, Spicy Wings and Drumettes, Fries, Chicken Wings, Sauce, Korean Fried, Fried Rice, Wings, Potstickers, Bulgogi
Horrible food quality! I used to eat bonchon all the time in the DC area when I was in college and this was so disappointing.
The wings were super dry and overcooked. The tofu in the bibimbap was rock solid - I couldn’t even bite into it.
The bibimbap had no sauce, no flavour nothing. It was literally white rice with some dry steamed vegetables thrown on top. Horrible.
The rice cakes didn’t have the potstickers and were filled with fish cakes even though we asked not to add those due to dietary restrictions. There was like a 4 inch thick layer of cheese. It was impossible to even get through it to get to the rice cakes because it was so hard!
The portions! My goodness with an order of twenty wings you get a tiny little cup of pickled radishes. And the same tiny cup of kimchi for $3!! Ridiculous! Not at all what I expected.
Overall a much more disappointing experience than expected. Not worth almost $100 and definitely didn’t bring back the feel good feelings from when I have had it before. Better to stick to local places.
Food: 1
Service: 2
Miguel Cucaita
Great chicken and staff
Ashanti Davis
The customer service was top notch. Everyone was so kind and even put on a cartoon for my son to watch ( maybe because it wasnt so busy) but the food was 100/10!!! I had the soy garlic wings and the yamgnon 🥰🥰with the chicken fried rice soy garlic. I loved EVERYTHING.
Kid-friendliness: They all gave my son attention and he loved it! We all know how toddlers can be. She put on a cartoon on the TV for him to watch.. above and beyond! Definitely exceeded my expectations
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Wings and Drumettes, Korean Fried, Fried Rice, Wings
Tes B.
Not good at all, 10/10 would not recommend! We have been to many Bonchons, even in Thailand and this one was by far the worst. Super disappointed as it was my daughter’s birthday. My husband was super upset with how bad the food was. Waiter was great, food was horrible!
I've been to bonchon many times while in Thailand, and I was extremely excited to go to bonchon in the United States, I can't explain how dissatisfied I am with the quality of the wings/fried chicken. The sause recipe is different, but the biggest issue is the texture, the crunch, and the flavor of the crispy wings. It isn't the same, and there's no crunch.
Bonchon in Thailand is amazing, like a 10/10. This crap is 3/10.
They shouldn't have messed with the recipe.
Atmosphere: 3
Food: 1
Service: 5
Recommended dishes: Spicy Wings and Drumettes, Chicken Wings, Wings
Son-Dragon Arts
The chicken is super crispy and our server, Tabitha, was so so sweet!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Korean Fried
Belinda M
Beware! Drove up at 10:11pm and there were no customers... I called from the car beforehand to make sure they were still open (Google said they close at 10:30pm?) Vanessa (supposedly the one in charge) said they will only take "to go orders"... we said no problem and waited! We planned to eat in the car and proceeded to open the chicken... ice cold... like it was fried an hour ago... then we open the "street corn," and it's also cold? We returned to give it all back and get our refund! Three servers stood around as I explained how frustrated I am to give them business and they couldn't care enough to serve quality food? Then, a disheveled, belligerent old man enters from the back and confronts me in a very hostile way! The servers say they are not responsible because they only serve? I asked the old man if he was the cook? He yelled that he wasn't the cook, and he then pushed forward and got right in my face to intimidate me... I stood my ground staring right back at him, and he eventually backed away... crazy, crazy business practices! Times are tough, and businesses like this need to just close down. Stop wasting people's hard earned money!
***** So many great places with quality food and good customer service... BONCHON (at this location) is definitely NOT one of those places!
Atmosphere: 1
Food: 1
Service: 1
Anastasia Aguilar
The waiter tabitha I believe was her name was excellent she made sure everything was perfect for us & the food was just a1 will forsure go back
Atmosphere: 4
Food: 4
Service: 5
Maggie Woolfork
In town from San Antonio and stopped here for something different. Food is amazing. The fried rice….soooo good. Tabitha was such a kind a helpful server. Very pleased!
The taste and quality have gone down significantly
Wouldn’t come back again
Atmosphere: 5
Food: 1
Service: 5
Food quality went down, this will be my last time.
Pickle radish had ni flavor, no taste at all
Soy sauce chicken extremely salty.
Food: 1
Recommended dishes: Wings
Wow this place has plummeted in value and quality. I remember loving the style and flavors, but they are a shell of themselves now. Ordered the tenders (which used to be whole; now they are slivers). Chicken was thin sliced and very dry, like jerky, and the smallest amount of sauce was added to them., making every "strip" bland. Your fame was in the sauce. Why skimp out on the reason people go to your restaurant. Anyone can make chicken strips. Big miss. Couldn't eat more than two. Just not enough flavor... or anything special.
Great food and friendly staffs
Atmosphere: 5
Food: 5
Service: 5
Disregard the 3.9 rating!! It's completely MISLEADING!! We've decided to come try out this Korean BBQ joint and it was off the hook AMAZING!! Our server, Adrian, was attentive and courteous, and it's no surprise... He is will be serving the Navy soon (thank you for your commitment!!).
Back to the food.... We got the drumsticks and wings, as well as the loaded fries and potstickers. The crisp was ON POINT and I recommend the soy garlic sauce. Pics don't do it justice. This is a hidden gem off I-10...do yourself a favor and come here to try it for yourself. This is not something you order online to eat... You have to eat this in house to enjoy it the right way. We will be back!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seasoned Fries, Spicy Wings and Drumettes, Fries, Chicken Wings, Sauce, Korean Fried, Fried Rice, Wings, Potstickers, Bulgogi
All around great experience, great tasty menu!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Chicken Wings, Wings, Bulgogi
Horrible food quality! I used to eat bonchon all the time in the DC area when I was in college and this was so disappointing.
The wings were super dry and overcooked.
The tofu in the bibimbap was rock solid - I couldn’t even bite into it.
The bibimbap had no sauce, no flavour nothing. It was literally white rice with some dry steamed vegetables thrown on top. Horrible.
The rice cakes didn’t have the potstickers and were filled with fish cakes even though we asked not to add those due to dietary restrictions. There was like a 4 inch thick layer of cheese. It was impossible to even get through it to get to the rice cakes because it was so hard!
The portions! My goodness with an order of twenty wings you get a tiny little cup of pickled radishes. And the same tiny cup of kimchi for $3!! Ridiculous! Not at all what I expected.
Overall a much more disappointing experience than expected. Not worth almost $100 and definitely didn’t bring back the feel good feelings from when I have had it before. Better to stick to local places.
Food: 1
Service: 2
Great chicken and staff
The customer service was top notch. Everyone was so kind and even put on a cartoon for my son to watch ( maybe because it wasnt so busy) but the food was 100/10!!! I had the soy garlic wings and the yamgnon 🥰🥰with the chicken fried rice soy garlic. I loved EVERYTHING.
Kid-friendliness: They all gave my son attention and he loved it! We all know how toddlers can be. She put on a cartoon on the TV for him to watch.. above and beyond! Definitely exceeded my expectations
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Wings and Drumettes, Korean Fried, Fried Rice, Wings
Not good at all, 10/10 would not recommend!
We have been to many Bonchons, even in Thailand and this one was by far the worst. Super disappointed as it was my daughter’s birthday. My husband was super upset with how bad the food was. Waiter was great, food was horrible!
Atmosphere: 1
Food: 1
Service: 5
Restaurantji Recommends
I've been to bonchon many times while in Thailand, and I was extremely excited to go to bonchon in the United States, I can't explain how dissatisfied I am with the quality of the wings/fried chicken. The sause recipe is different, but the biggest issue is the texture, the crunch, and the flavor of the crispy wings. It isn't the same, and there's no crunch.
Bonchon in Thailand is amazing, like a 10/10. This crap is 3/10.
They shouldn't have messed with the recipe.
Atmosphere: 3
Food: 1
Service: 5
Recommended dishes: Spicy Wings and Drumettes, Chicken Wings, Wings
The chicken is super crispy and our server, Tabitha, was so so sweet!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Korean Fried
Beware! Drove up at 10:11pm and there were no customers... I called from the car beforehand to make sure they were still open (Google said they close at 10:30pm?) Vanessa (supposedly the one in charge) said they will only take "to go orders"... we said no problem and waited! We planned to eat in the car and proceeded to open the chicken... ice cold... like it was fried an hour ago... then we open the "street corn," and it's also cold? We returned to give it all back and get our refund! Three servers stood around as I explained how frustrated I am to give them business and they couldn't care enough to serve quality food? Then, a disheveled, belligerent old man enters from the back and confronts me in a very hostile way! The servers say they are not responsible because they only serve? I asked the old man if he was the cook? He yelled that he wasn't the cook, and he then pushed forward and got right in my face to intimidate me... I stood my ground staring right back at him, and he eventually backed away... crazy, crazy business practices! Times are tough, and businesses like this need to just close down. Stop wasting people's hard earned money!
***** So many great places with quality food and good customer service... BONCHON (at this location) is definitely NOT one of those places!
Atmosphere: 1
Food: 1
Service: 1
The waiter tabitha I believe was her name was excellent she made sure everything was perfect for us & the food was just a1 will forsure go back
Atmosphere: 4
Food: 4
Service: 5
In town from San Antonio and stopped here for something different. Food is amazing. The fried rice….soooo good. Tabitha was such a kind a helpful server. Very pleased!
Atmosphere: 5
Food: 5
Service: 5
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