Buffalo Wild Wings
19910 Park Row Dr, Katy
(281) 579-7541
Recent Reviews
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The only consistent thing about this place is their ability to be inconsistent. They continue to get my orders wrong when they are not complicated. Check your order every time they miss something. This time they forgot to add the boneless wings I ordered for my daughter.
Atmosphere: 3
Food: 3
Service: 1
Foods amazing so are the friendly servers , seeing a lot of bad reviews about the food personally I’ve never had a problem with the food.0
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mozzarella Sticks, Original Hot Wings, Dirty Dub Tots Appetizers, Potato Wedges, Street Tacos
We spent over 40 minutes waiting for our food. It never came. The place is empty. Horrible. Go somewhere else.
Place is okay smelled a little funny. perhaps it’s just the location but there are better wing joints in the area
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Chicken Wings
My boyfriend got food poisoning from eating the chicken tenders last night and now he is really sick
Atmosphere: 1
Food: 1
Service: 1
It was a long time since I had this place,and it was the first time my wife and daughter have buffalo wild, is really good food Andraya gives the best service she is awesome!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mozzarella Sticks, Wings, Bone in Wings
I recently had a very disappointing experience at this establishment, primarily due to a staff member named Kevin. While my visit started off well and the waitress was attentive and provided excellent service, things took a sharp turn when Kevin became involved. Kevin approached our table to deliver the food and, without any courtesy, rudely instructed us to "make room for the food," as if it were our job to prepare for the meal. This unnecessary and disrespectful comment set a negative tone for the rest of our visit. His rude behavior continued throughout, which completely overshadowed what could have been an enjoyable dining experience. As a paying customer, I expect to be treated with respect and at least some basic courtesy, but unfortunately, Kevin's behavior made our visit uncomfortable. While the food might have been decent, the poor service left a lasting impression. I won’t be returning to this location anymore until there are significant improvements in both service and overall atmosphere.
#BOYCOTTKEVIN
Ive ordered bww every week and have been receiving bad for two weeks. Last week they sent me 10 thai curry instead of 5 and 5 maple Chipotle. This week i recieved 5 plain wings instead of maple Chipotle and they were absolutely disgusting covered in white spots, smelled foul. My tater tots were under cooked. I no longer feel safe ordering from them again.
Food: 1
I should have learned my lesson by now. Service is unbelievably slow. It shouldn't take 50 minutes for twenty wings. Every time I go to dubs, EVERY time, the service is just atrocious. My own fault for trying again.
Atmosphere: 4
Food: 3
Service: 1
We were never greeted at the hostest stand. Then some waitress said grab a seat anywhere and we will bring you menus. We sat down and after 5 mins my husband had to ask someone. The redheaded bar tender lady dropped off menus said nothing and walked away. We Did not get to eat. The waitress walk right past of 5 times. I called out to her that were were ready and she ignored me. After about 15 mins we just left. It was the redheaded bar tender. Very rude.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Kid-friendliness: Really nice
Recommended dishes: Boneless Wings with Carrots and Celery, Cheddar Cheese Curds Sides & Extras, Wings, Buffalo, Chicken Wings
Did an online order, got home, order was boneless, not traditional, called back, spoke with GM Joe. He made it right with a refire of the correct order! Much appreciated customer service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings
Don’t waste your time and money!!
Atmosphere: 4
Food: 2
Service: 1
I recently dined at Buffalo Wild Wings and had the pleasure of being served by Darien. His exceptional service truly enhanced our experience. Darien was attentive, friendly, and ensured our orders were accurate and timely. His menu knowledge and recommendations were spot-on, making our meal enjoyable. Employees like Darien are invaluable assets to the team, and I hope his dedication is recognized with a well-deserved raise or promotion. If you’re visiting, I highly recommend asking for Darien to elevate your dining experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings
Just ordered from here I guess no buns come on a burger. Idk what kind of operation is being ran here but what kind of humane person orders meat patties with cheese on it. Please do better.
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