Burger King
25560 Kingsland Blvd, Katy
(281) 396-4777
Recent Reviews
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Horrible service, I asked for the number 7 but with the spicy chicken , they said they could only add spicy sauce but not change it for the spicy chicken , how is posible that they can make the sandwich spicy at any other locations like I always ordered and not in this one if I could give them 0 star I would definitely do it , they should teach just a liltle bit the employees about customer service
Atmosphere: 1
Food: 1
Service: 1
I ordered through UberEats and everything in my order was ice cold! What makes it worse is the mozzarella sticks, if you want to call them that, that I received. Burger King should start taking the cost of orders out of employee’s paychecks when they produce horrible products like that of the photo. I don’t care if I paid $2 or $20 for an item, I expect it to be done right!
Food: 1
I usually don’t leave reviews, but this visit to Burger King was beyond disappointing. The food was downright awful. My Bacon & Swiss Royal Crispy Chicken sandwich tasted old, had a strange texture, and seemed like it had been sitting out for hours. The fries were cold, soggy, and clearly not fresh. I also tried the new BBQ Brisket Whopper—completely bland and definitely not worth the hype or price.
To make matters worse, I had to go inside twice because they messed up my children’s meals. I ordered two kids’ burgers—one with cheese and one without—and they got both wrong. When I asked for the order to be corrected, the staff became visibly irritated, snatched the bag, threw the food away, and remade the meals with an attitude.
Between the poor food quality and rude service, this visit was a complete waste of time and money. I won’t be returning.
Atmosphere: 1
Food: 1
Service: 1
This place made me very sad. I wasnt able to buy the Naruto toy today. Last week we came and they let us buy it. But the same people today had a strict and mean face and said they cannot sell it. Horrible service and made my son and I sad
Atmosphere: 1
Food: 1
Service: 1
Waiting 19 minutes for my burger, that wasn't fast food at all. 🥱
Had a double whopper with cheese and it had just 1 small slice of cheese. It was the driest, most horrible burger I’ve ever had. No menu display in the drive thru. Over priced crap.
Atmosphere: 1
Food: 1
Service: 1
Take out takes way to long, you can't get out of line because it's a single line
Atmosphere: 1
Food: 1
Service: 1
It smell good
Atmosphere: 5
Food: 5
Service: 5
Excellent quick service
Atmosphere: 5
Food: 5
Service: 5
This place keep changeling people and they keep messing up and have attitude. They also can admit that they’re wrong. My friend went before I complained about my burger I told him that the person can’t speak English. I was making the food so they also means they can’t read English correctly. It makes me mad because my father showed me how to talk to people and teach our employees how to speak English write in English just in case he or I wasn’t around. So its very annoying. Warmer mobile order for Richard. My food tasted like they put in the water. My food tasted like they put in the warmer. My food tasted like they put it in the warmer or microwave it was soggy .
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
Wonder why the business is failing? Maybe manage the fact that the drive through should be open during business hours.
Upon receiving my meal, I was shocked and disturbed to discover an empty toe and nail ointment container inside my tater tots. This is not only highly unsanitary but poses serious health risks and is entirely unacceptable.
I immediately returned to the location to address the issue with staff, only to be told that I could not receive a refund. I find this response both dismissive and unprofessional, especially given the nature of the contamination.
Atmosphere: 1
Food: 1
Service: 1
Why all restaurants don’t give you hot fries. This time with no salt. They were not even like warm. 🤦🏽♀️ Then they kept trying to give me two other orders that were not my order.
Food: 2
Service: 3
Love it
Atmosphere: 5
Food: 5
Service: 5
Got breakfast, and it was good. The order was right and fast.
Atmosphere: 5
Food: 5
Service: 5
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