Chick-fil-A
25601 Nelson Way, Katy
(281) 391-5544
Recent Reviews
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Ate there a lot and the sandwiches there were usually pretty good. Had to stop getting the nuggets because they often were not cooked right. And one time I got the wrong toppings on my sandwich and they refused to fix it. The place has not been the same since that Seth guy left in mid 2025. Also heard that the dining room was the worst position to work at this place.
Atmosphere: 4
Food: 3
Service: 4
Got the chicken breakfast burrito meal and it was great!
Atmosphere: 5
Food: 5
Service: 4
The wait time in the drive through is ridiculous. I love coming to chick fil a because you’re in and out quickly. I’ve seen other locations where it’s busy and the parking area is mall and they hire someone to navigate the traffic. They definitely need to hire someone to do it. This is the longest and worst part experience.
Service: 1
I was here yesterday for lunch and Taylor was super nice and helpful for my custom order. She was so attentive and polite. This Chick-fil-A location never disappoints!!!
Atmosphere: 5
Food: 5
Service: 5
My wife and I drove through here with our Grandson for lunch. I had an original chicken sandwich with a Diet Coke, my wife had the eight piece grilled chicken nuggets with an unsweet iced tea, and our Hrandson had an original chicken sandwich, macaroni and cheese with a Diet Coke to drink.
Food: 5
Service: 5
Its Chick-Fil-A! What can I say? Their standards are high, their food is always on point, and their servers and all staff are delightful to be around! I'd love to see this community culture spread across the world!
Atmosphere: 5
Food: 5
Service: 5
Generally the typical CFA - quick, quality chicken and fries. But on a recent visit, limited helpers, and an off-duty employee was blaring their cell phone music while eating at a central table. The play area is also limited to really little kids (not even 5 yo).
Atmosphere: 3
Food: 5
Service: 4
Good eats and service. Nice place to get food.
Atmosphere: 3
Food: 4
Service: 5
The taste & quality is the same everytime. Customer service top notch as well.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffle, Spicy Chicken Sandwich
Kid-friendliness: Kids menus available
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Nuggets, Mac & Cheese, Wrap
Restaurantji Recommends
It's my favorite fast food place! They have friendly and polite stuff members who are always ready to help.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffle, Spicy Chicken Sandwich
Quality of place
Atmosphere: 5
Food: 5
Service: 5
Chick Fil A is not what it used to be. Used to be great service. Bunch of people standing around, but no one taking orders. I actually had to ask someone to take my order. Took awhile to get my order. Told them it was for dine in & they brought it to go. They asked what sauces I wanted. I got none. I get it. It's fast food, but CFA used to be different.
Atmosphere: 3
Food: 4
Service: 1
always satisfied with the standard and high quality at ChickfilA ! The seasonal key lime is really good
Atmosphere: 5
Food: 5
Service: 5
Please teach your drive thru workers to do their job. Asked for a 12 ct grilled nuggets and she repeated the same the thing back to me and still got my order wrong
Service: 1
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