Manager in glasses and brown hair was incredibly rude and inconsiderate but for the weirdest thing. Usually Chick fil a is known for its polite, kind and hospitable atmosphere but this location, the worst in Houston. Not coming back. Unbelievable.
Atmosphere: 1
Food: 1
Service: 1
Evvesta Design
What a rude manager ,I couldn’t believe ,Chick Fill a always has the best customer service and great food but not this place ,for us and our company will never order in here again ,thanks the manager and employees
Atmosphere: 1
Food: 1
Service: 1
Daisy Tarlaci
I asked for just a bowl so I can mix my Mac and cheese and grilled chicken just a simple empty bowl that was larger than the one that the chicken and Mac n cheese is in and for some odd reason, they were persistent on not giving the bowls. Is there something going on? Is there some type of weird bowl shortage at Chick-fil-a I wasn’t aware of? I get it if this was food or order involved but it’s just a silly bowl that they soured my experience with. Big disappointment!
Atmosphere: 1
Food: 1
Service: 1
Paris T
Before their service was great ,not like fast food chain,now I see include managers and all the employees has attitude. Yes with my review they will be still okay but Especially this place is not for my family and me anymore.
Atmosphere: 2
Food: 2
Service: 1
Dr. Karla Hernandez DeCuir
We used to come to this location with my son every Friday after school & we loved it. Recently we stopped by again but for some reason the chicken tastes different than other locations. My husband had told me to not get him food from this location for that reason but I honestly didn’t believe him. Now, that I have tasted the difference I believe him. I don’t know why, it’s very odd but will not be coming back.
Atmosphere: 5
Food: 2
Service: 4
S P
Good as always
Atmosphere: 4
Food: 4
Service: 4
Heather Stanley
My daughter loved the food and play area!
Atmosphere: 5
Food: 5
Service: 4
Nick Purcell
This has to be the worst designed entrance. You have to leave the parking lot and U-Turn at the light to be able to enter from the street. There's no way to enter this place from the shopping center. And once you're in the parking lot you have to leave and go down to the light and U-Turn to get in line to the restaurant.
Other than that it's a normal Chick-fil-A and has all the normal stuff like good food and nice staff.
Atmosphere: 1
Food: 5
Service: 5
Moto starr
I SAW SANTA!!!!!!!!!!!! 🥴
Atmosphere: 5
Food: 5
Service: 5
Alexandra Fleit
I genuinely look forward to coming to this location all the time. I’ve been seriously let down at other locations, but this one always delivers! They’re fast, efficient, and super friendly. Iyana is always kind and brightens my day. Thank you all for doing an amazing job!
When I come to this Chick Fil A I normally get there early, but today 8/4/25 this time they said they were going to open 2 minutes later. And what did they do, they have me waiting for almost 10 minutes. I think this store should close down for good!!! NO MONEY FOR YALL. I think yall should open at 6:03am for not opening on time!!! What kind of business is this?!!!!!!! No customer service no nothing YALL DONT DESERVE A FIVE STAR REVIEW. ITS NO STAR REVIEW FOR CHIC FIL A!!!!!! Yall suck like the Astros baseball team
Atmosphere: 1
Food: 5
Terrie Tomlin
Chick-fil-A nuggets I ordered was perfectly cooked. Golden brown just the right seasoning. The waffle fries was so good. Lemonade sween just right. Very happy customer.
Food: 5
Service: 5
Esther Kim
Fast, yummy, great service! Doesn't disappoint
Atmosphere: 5
Food: 5
Service: 5
Erika Henderson
I normally never have an issue with my order but yesterday I ordered in drive-thru for son & I. I ordered 8 count GRILLED nuggets for dietary reasons. It wasn't until driving away that I discovered I'd received the fried nuggets 😕. Still ate them, they're tasty after all and I wasn't about to go back with all the traffic! Guess I'll have to start checking prior to leaving.
Food: 4
Service: 4
Marissa Glatfelter
My husband and I usually go to the Katy Mills location because it’s closer. Our daughter’s family lives closer to Cinco location so we started going there sometimes. Service is simply not good. Always forgetting part of our orders. Salad dressing and sauces never complete. They take a long time in the drive through. Employees are curt & not very polite. We will stop coming here.
Manager in glasses and brown hair was incredibly rude and inconsiderate but for the weirdest thing. Usually Chick fil a is known for its polite, kind and hospitable atmosphere but this location, the worst in Houston. Not coming back. Unbelievable.
Atmosphere: 1
Food: 1
Service: 1
What a rude manager ,I couldn’t believe ,Chick Fill a always has the best customer service and great food but not this place ,for us and our company will never order in here again ,thanks the manager and employees
Atmosphere: 1
Food: 1
Service: 1
I asked for just a bowl so I can mix my Mac and cheese and grilled chicken just a simple empty bowl that was larger than the one that the chicken and Mac n cheese is in and for some odd reason, they were persistent on not giving the bowls. Is there something going on? Is there some type of weird bowl shortage at Chick-fil-a I wasn’t aware of? I get it if this was food or order involved but it’s just a silly bowl that they soured my experience with. Big disappointment!
Atmosphere: 1
Food: 1
Service: 1
Before their service was great ,not like fast food chain,now I see include managers and all the employees has attitude. Yes with my review they will be still okay but Especially this place is not for my family and me anymore.
Atmosphere: 2
Food: 2
Service: 1
We used to come to this location with my son every Friday after school & we loved it. Recently we stopped by again but for some reason the chicken tastes different than other locations. My husband had told me to not get him food from this location for that reason but I honestly didn’t believe him. Now, that I have tasted the difference I believe him. I don’t know why, it’s very odd but will not be coming back.
Atmosphere: 5
Food: 2
Service: 4
Good as always
Atmosphere: 4
Food: 4
Service: 4
My daughter loved the food and play area!
Atmosphere: 5
Food: 5
Service: 4
This has to be the worst designed entrance. You have to leave the parking lot and U-Turn at the light to be able to enter from the street. There's no way to enter this place from the shopping center. And once you're in the parking lot you have to leave and go down to the light and U-Turn to get in line to the restaurant.
Other than that it's a normal Chick-fil-A and has all the normal stuff like good food and nice staff.
Atmosphere: 1
Food: 5
Service: 5
I SAW SANTA!!!!!!!!!!!! 🥴
Atmosphere: 5
Food: 5
Service: 5
I genuinely look forward to coming to this location all the time. I’ve been seriously let down at other locations, but this one always delivers! They’re fast, efficient, and super friendly. Iyana is always kind and brightens my day. Thank you all for doing an amazing job!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
When I come to this Chick Fil A I normally get there early, but today 8/4/25 this time they said they were going to open 2 minutes later. And what did they do, they have me waiting for almost 10 minutes. I think this store should close down for good!!! NO MONEY FOR YALL. I think yall should open at 6:03am for not opening on time!!! What kind of business is this?!!!!!!! No customer service no nothing YALL DONT DESERVE A FIVE STAR REVIEW. ITS NO STAR REVIEW FOR CHIC FIL A!!!!!! Yall suck like the Astros baseball team
Atmosphere: 1
Food: 5
Chick-fil-A nuggets I ordered was perfectly cooked. Golden brown just the right seasoning. The waffle fries was so good. Lemonade sween just right. Very happy customer.
Food: 5
Service: 5
Fast, yummy, great service! Doesn't disappoint
Atmosphere: 5
Food: 5
Service: 5
I normally never have an issue with my order but yesterday I ordered in drive-thru for son & I. I ordered 8 count GRILLED nuggets for dietary reasons. It wasn't until driving away that I discovered I'd received the fried nuggets 😕. Still ate them, they're tasty after all and I wasn't about to go back with all the traffic! Guess I'll have to start checking prior to leaving.
Food: 4
Service: 4
My husband and I usually go to the Katy Mills location because it’s closer. Our daughter’s family lives closer to Cinco location so we started going there sometimes. Service is simply not good. Always forgetting part of our orders. Salad dressing and sauces never complete. They take a long time in the drive through. Employees are curt & not very polite. We will stop coming here.
Atmosphere: 1
Food: 1
Service: 1
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